UNIVERSITY OF CALCUTTA Syllabi for Three-year B.Com. Honours and General Degree Courses Under 1+1+1 System of Examination Introduced from the Academic Session 2010-11 1 B.Com. Honours & General Course Curricula / Structure A. B.Com. Honours in ACCOUNTING & FINANCE 1STYear Paper 1.1Chg Subject Language Major Indian Language -- 50 marks Communicative English -- 50 marks Marks 100 1.2Chg 1.3Chg 1.4Chg 1.5Chg 1.6Chg Financial Accounting I Business Regulatory Framework Principles
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When New Products and Customer Loyalty Collide by Regina Fazio Maruca and Amy L. Halliday Harvard Business Review Reprint 93608 C A S E S T U D Y Pacer Shoes expanded its line and entered a new market. Now the returns are coming in‚ and they’re not good. When New Products and Customer Loyalty Collide by Regina Fazio Maruca and Amy L. Halliday Henry Carson‚ president and CEO of Baltimore-based Pacer Athletic Shoes‚ stood at the edge of the track behind company headquarters and watched as the
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understand the Customers opinion and Satisfaction level of Mobile Services of BSNL in East Godavari District‚ researchtitled“A STUDY ON CUSTOMER SATISFACTION FOR BSNL MOBILE SERVICES IN RAJAHMUNDRY REGION”has been conducted. 1.2 Importance of the Study In today’s competitive business world and challenging economy‚ retaining your customer base is critical to your success. If you don’t give your customers some good reasons to stay‚ your competitors will give them a reason to leave. Customer retention
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CUSTOMER LOYALTY EFFECT ON FAST FOOD BRAND RETENTION 1.0 Background of Research 2.1 Problem Statement Based on the analysis from Euromonitor International (2010)‚ the report indicated that consumer spending on food has increased over the years‚ from RM 32‚317.8 million (2005) to RM 44.121.5 million (2010). According to Abdul Rehman Muhammad‚ Zia-ur-Rehman and Dr. Waheed Akhtar (n.d.)‚ creating loyalty about any brand and to retain customers is an essential and crucial element and
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Relationship between Customer Satisfaction and Customer Loyalty Loyalty is the direct result of customer satisfaction which is greatly influenced by value of services provided to the Customer. It is believed that with the Customer Loyalty‚ the company can achieve profitability and continuous growth. According to an article “Zero Defections: Quality Comes to Services”‚ it indicated that a 5% increase in customer loyalty can produce profit increase from 25% to 85%. In this part‚ we will discuss
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A Passage to India by Edward Morgan Forster is truly one of the great books of it’s time. Written in an era when the world was more romantic‚ yet substantially less civil to the unwestern world than it is today; E. M. Forster opened the eyes of his fellow countrymen and the world by showing them the truth about British Colonialism. The novel aids greatly in the ability to interpret events of the time as well as understand the differences between the social discourse of then and now. To fully
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ARTICLE IN PRESS Tourism Management 26 (2005) 45–56 An examination of the effects of motivation and satisfaction on destination loyalty: a structural model Yooshik Yoona‚*‚ Muzaffer Uysalb b a Department of Tourism Management‚ Pai Chi University‚ 439-6 Doma-2Dong‚ Seo-Gu‚ Daejeon 302-735‚ South Korea Department of Hospitality & Tourism Management‚ Virginia Polytechnic Institute and State University‚ 362 Wallace Hall‚ Blacksburg‚ VA 24061-0429‚ USA Received 14 November 2001; accepted 29
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report available @ http://www.rnrmarketresearch.com/mobile-payment-and-m-commerce-in-china-2013-edition-market-report.html Mobile Payment in China: 2013 Edition is the sixth and latest edition of our most popular report. Simply put‚ it is the most up-to-date and comprehensive study available on China’s mobile payment sector today. The report focuses on the top issues for m-payment in China in 2013: we profile all of the companies to have received mobile payment licenses up until now‚ discuss emerging
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Explore by Type Tablet Smartphone Experience more with a Samsung tablet Galaxy Note All you need is a Note Smartphone Everything you need for work and play Smart Feature Phones Smart Feature Phones Dual Sim Phone Stand out with Samsung’s unique design Multimedia Phone Enjoy enhanced multimedia performance Next Explore by Popular Topics Android Apps Aplenty Your portal to Android Market. Let’s Get Social Like‚ Tweet‚ Upload‚ and Share from the palm of your hand
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Mobile customer relationship management (CRM) can make a huge difference in almost in company. Reeves has always told his sales teams that less is always more‚ so he wanted to follow his own words when he guided his entire mobile deployment (O’Brien & Marakas‚ 2011). When there are dozens of input lines that must be filled out and a plethora of extra work‚ you are asking for a major disaster. Reeves knew he needed to simplify the process and eliminate lines they did not necessarily need. They are
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