A SUMMER TRAINING PROJECT REPORT ON “A Study on Consumer Behavior Towards Online Shopping” SUBMITTED IN THE PARTIAL FULFILLMENT FOR THE AWARD OF DEGREE OF MASTER IN BUSINESS ADMINISTRATION 2013-15 UNDER THE GUIDANCE OF: Ms. SURBHI MALHOTRA ASSISTANT PROFESSOR‚ RDIAS SUBMITTED BY: TARUN GIANCHANDANI ROLL NO. 02680303913_BATCH NO. 2013-15 RUKMINI DEVI INSTITUTE OF ADVANCED STUDIES An ISO 9001:2008 Certified Institute NAAC Accredited Grade A (Approved by AICTE‚ HRD Ministry‚ Govt. of India)
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A Study on Customer Satisfaction and Service Gap Analysis with Special Referene to the after Sales Service of Bajaj two wheelers in Jaipuria Institute of Management Noida. Introduction The two wheeler industry is one of the most vibrant industry in the Indian market. According to the figures published by SIAM‚ it holds a domestic market share of 76% (2010-2012) in the automobile sector. Two wheeler sections in India have witnessed one of the more impressive levels of growth vis-à-vis other segments
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their product superior than their competitors. For this‚ they have endorsed the celebrity in advertisement to make their product popular as well as unique. The use of a celebrity in an advertisement is like the bridge between the producer and the consumer. For targeting the customers‚ they select the celebrity as per their product’s demand for e.g. life insurance companies for targeting the older customers endorses the celebrity which are more than 60 years and for the soft drinks and juices they
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Article on How Big Data will Impact Sales and Marketing? By‚ Ashwani Singh NMIMS-PGDM Batch(2013-15) “Customer is King” is the fundamental apostle of marketing and sales function in any given business organization. Marketing & sales are always based on some basic principles: understanding customers‚ designing products and services according to the customer needs‚ delivering the quality product and building trust. From the very early stages the basic
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a figure to explain the motivation process 2. Discuss the statement “marketers don´t create needs; needs pro-exist marketers.” Can marketing efforts change consumers’ needs? Why or why not? Can marketing efforts arouse consumer needs? If yes‚ how? 1 Marketers do not create needs‚ though in some instances they maymake consumers more keenly aware of unfelt needs. The tact that many new products take illustrates that marketers often do not recognize or understandconsumer needs and that they
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Luo‚ Brittney April 30‚ 2013 Ms. Clark English‚ Period 6 Media Affects Society How does media affect our society today? Well‚ media affects our society in several ways and controls the direction of society. Media affect how we learn about our world and interact with one another. Media literally mediate our relationship with social institutions. It can affect people’s gender roles as well. The media may be an influence‚ but each person has free will. They can follow the influence of the media or
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Gupta and Tandon: Changing Consumer Preferences From Unorganized Retailing Towards Organized Retailing INDIA‚ CHINA AND AMERICA INSTITUTE 1549 CLAIRMONT ROAD‚ SUITE 202 ● DECATUR‚ GA 30033 USA WWW.ICAINSTITUTE.ORG Changing Consumer Preferences From Unorganized Retailing Towards Organized Retailing: A Study in Jammu Urvashi Gupta Journal of Emerging Knowledge on Emerging Markets Volume 4 November 2012 Produced by The Berkeley Electronic Press‚ 2012 1 Journal of Emerging Knowledge
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CONSUMER BEHAVIOUR: HOLIDAY DECISION MAKING PROCESS SUMMARY: Decisions are omnipresent in the daily lives of human beings. Being tireless decision makers‚ it stands to reason then that we understand the forces that drive decision making. The following report seeks to critically evaluate the long-held traditional ‘rational problem- solving and cognitive model’ of the consumer decision making process against the background of the holiday decision making patterns of the modern consumer. The one striking
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REPORT Topic IMPACT OF QUALITY OF WORK-LIFE (QWL) ON ORGANIZATIONAL BEHAVIOR Submitted to Ma’am Mariam Pasha Submitted by Umm-e-Habiba Roll number BBC-09-17 INTRODUCTION Quality of work-life (QWL) is described as an individual’s experience related to their job. It may include broad categories and different dimensions like job satisfaction‚ satisfaction with the wages‚ hours‚ working condition and environment‚ work-life balance (balance between work and family). Today in this age of fierce competitive
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The Consumer Buying Model: 2011 Ford Fusion Introduction: One of the most exciting times of a young consumer’s life is when they decide to buy their first car‚ most people are looking for speed‚ style‚ and speakers. However‚ in the view of a more experienced driver‚ they may look for price‚ mileage‚ and efficiency. The latter is the case with our group member Kylan’s purchase of a Ford Fusion after his previous car was stolen. To make this purchase‚ he had to work through the Consumer Buying Model
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