A PROJECT REPORT ON STUDY OF THE AXIS BANK ITS FINANCIAL SERVICES AND CONSUMER PERCEPTION OF ITS SERVICES. Submitted in Partial Fulfillment of the Requirements for the degree of Master of Business Administration In Pondicherry University Session- 2009-2011 Submitted by : - Farhan Khalid Enrolment no. : - 2209370009 MBA :- Finance DIRECTORATE OF DISTANCE EDUCATION PONDICHERRY UNIVERSITY PONDICHERRY- 605 014 2011 CERTIFICATE OF THE GUIDE This is to certify that the
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| |UNIVERSITI TEKNOLOGI MARA | |COURSE INFORMATION | |Confidential
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12/17/2010 MSc OR/BAC | Courier Services | Managing Business Operations | SERVICE OPERATIONS MANAGEMENT - group 5 | Contents Service Definition 2 Intangibility 2 Heterogeneity 2 Inseparability 2 Perishability 2 Service Classification 3 The Volume Measure (Silvestro) 3 Other Service Classification Models 4 Service Design 5 What is the philosophy behind the service design? 5 What to deliver to courier service customers? 6 How to deliver? 7 The blueprint diagram 7 Customer actions
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PFC in just three months. SPC Esquivel took second place in stinger gunnery in 2011 and received an Army Achievement Medal. He also won top gun for stinger gunnery in 2012. This earned him another Army Achievement Medal and an opportunity to fire a live stinger missile. After gunnery‚ he was promoted to SPC on October 1‚ 2012. His other awards include: Global War on Terrorism Service Medal‚ Army Service Ribbon‚ and the National Defense Service Medal. His short term goal include going Airborne‚ Air
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Introduction to Services Marketing In general‚ goods can be defined as objects‚ devices‚ or things‚ whereas products refer to both goods and services. A service is any act or performance that one party can offer to another that is essentially intangible and does not result in the ownership of anything. Its production may or may not be tied to a physical product. The distinction between goods and services is not perfectly clear. Service is the sum of all encounters between a customer and a service provider
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Problems Human Service Clients are facing Tosha Hawes BSHS/305 Instructor: Angela Murray The Range of Problems facing Human Service Clients Clients are rarely dealing with just one issue at a time. Individuals‚ groups‚ and communities are facing a wide range of problems. These problems could range from housing needs‚ food‚ mental illness‚ drug abuse‚ or family issues‚ which may be difficult to deal with on just one level. Those individuals or groups and the problems they are facing are
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Lecture Topic 1 : The Service Sector Reading : Chapter 1‚ Services Marketing : People‚ Technology‚ Strategy by Kotler & Wirtz‚ 7th Edition. The Service Sector- some facts : • In the West‚ business conditions generally remain difficult for service sector firms with falling prices hitting profitability. - The service sector typically accounts for between 66% and 75% of GDP in most of the more highly developed economies. (Central Intelligence Agency‚ 2011)
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“Advertising: 15 Basic Appeals” by Jib Fowles (from "Mass Advertising As Social Forecast") 1. Need for sex- surprisingly‚ Fowles found that only 2 percent of the television ads‚ he surveyed used this appeal. It may be too blatant‚ he concluded‚ and often detracts from the product. 2. Need for affiliation- the largest number of ads use this approach: you are looking for friendship? Advertisers can also use this negatively‚ to make you worry that you’ll lose friends if you don’t use
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series of events that took place across Hispanic Heritage Month‚ helping to educate the campus about Hispanic culture. The celebration took place in the Galaxy rooms in the SU from 7to 9pm which featured a talent show‚ a country flag display‚ a mariachi performance‚ a poetry recitation‚ followed by a traditional cultural meal. I chose to volunteer at this event because I have always been a strong promoter of diversity and these events provide an outlet for cultural expression and educating the student
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During the colder months people tend to stay inside and not get as much physical activity. However this is mostly not the case for me. During the cold months I continue multiple sports and to keep my body healthy. During the cold months I still fit in daily exercise‚ some things I do cause me to be inactive and I do incorporate other healthy lifestyle choices into my daily routine. For me the I do not let the weather or temperature determine the amount of exercise I get in a day. I play Ice Hockey
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