MIT Sloan Finance Problems and Solutions Collection Finance Theory I Part 1 Andrew W. Lo and Jiang Wang Fall 2008 (For Course Use Only. All Rights Reserved.) Acknowledgements The problems in this collection are drawn from problem sets and exams used in Finance Theory I at Sloan over the years. They are created by many instructors of the course‚ including (but not limited to) Utpal Bhattacharya‚ Leonid Kogan‚ Gustavo Manso‚ Stew Myers‚ Anna Pavlova‚ Dimitri Vayanos and Jiang Wang. Contents 1
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Service Marketing 10MBAMM314 Syllabus Module I Introduction to services: What are services‚ Why service marketing‚ Difference in goods and service in marketing‚ Myths about services‚ Concept of service marketing triangle‚ Service marketing mix‚ GAP models of service quality Module II Consumer behaviour in services: Search‚ Experience and Credence property‚ Customer expectation of services‚ Two levels of expectation‚ Zone of tolerance‚ Factors influencing customer expectation of services Customer
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analyse the Service Provider named‚ StarHub and its success towards providing good service and being popular among the Singapore Consumers. To identify the factors that contributed to the success of StarHub using swot analysis. Background StarHub Limited is telecommunication Service Company and is Singapore’s fully-integrated info communication Company. StarHub Limited also provides other communication services like Mobile Network Services‚ Digital Cable Services‚ and Internet service for both consumer
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FEATURES OF SERVICES In terms of economics‚ service is a transaction where no physical goods are transferred from the seller to the buyer. The benefits of services are held to be demonstrated by the buyer’s willingness to make the exchange. In terms of management‚ Service is a customer-focused approach in delivering information technology. Service Management focuses on providing value to the customer and also on the customer relationship. Some of the basic features of Services are: 1. Intangibility:
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IPv4 IP addresses that defines a single octet‚ which is the network portion of the IP addresses in that license. The last three octets can be used for the host address or for subnetting the network. Class B-A license for a range of IPv4 IP addresses that defines the first two octets‚ which is used for the network portion of the IP address. The last two octets can be used for the host address or for subnetting the network. Class C-A license for a range of IPv4 IP addresses that defines the first
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Chapter 2 The Nature of Services Distinctive Characteristics of Service Operations In services‚ a distinction must be made between inputs and resources. For services‚ inputs Are the customers themselves‚ and resources are the facilitating goods‚ employee labor‚ and capital at the command of the service manager. Thus‚ to function‚ the service system must interact with the customers as participants in the service process. Because customers typically arrive at their own discretion and with
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abandoned. However‚ current policy‚ which implements more advanced technology that transmits information in a quicker rate‚ makes the Casualty Assistance Calls Officers (CACO) to inform the soldier’s family members whether the soldier is KIA (killed in action)‚ MIA (missing in action)‚ WIA (wounded in action)‚ or DUSTWUN (duty status and whereabouts unknown) within 24 hours of the casualty. Explain why chapter 15 is titled “Sharks and Bullets.”
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“The more you like yourself‚ the less you are like anyone else‚ which makes you unique”- Walt Disney. In the film “9 Months that Made You”‚ the people presented were people with genetic mutations. Despite the fact of being “handicapped”‚ it didn’t stop them from living and succeeding in life. Whether it was tweety bird‚ mirror man‚ quadruplets‚ or a family with six fingers‚ their mutation didn’t stop them from pursuing careers and families. In the first case‚ Melanie Gaydos‚ from New York‚
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The 1987 Philippine Constitution Article XV: The Family Submitted by: Cuisia‚ Renzo David‚ Jason Santos‚ Reinalyn Section 1. The State recognizes Filipino family as the foundation of the nation. Accordingly‚ it shall strengthen its solidarity and actively promote its total development. Family as defined in the Webster Dictionary is the basic unit in the society traditionally consisting of two parents having their children. The family is the very heart of the society‚ because it is
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Jackson‚ Mississippi‚ area. Formulated research questions were statistically tested employing the independent samples t-tests and the chi square test for independence. Results of these analyses showed that consumers preferred the cashier checkout system to the electronic self-checkout system‚ although shoppers also want to learn how to use the new self-checkout technology. Further studies were suggested on methods of introducing new Point of Sale technology to consumers‚ and ways to help managers
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