RESEARCH PROPOSAL 1.1 Research question: Comparative study and analysis of customer satisfaction from various services provided by different banks (Both private as well as Nationalize banks) 1.2 Objective: 1.2 A Primary objective: :-To study satisfaction level of customers of different banks with respect to various services provided by banks. 1.2 B Secondary objectives: :- To study the unique services provided by banks ‚ if any and to study customers response in this respect :-To
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On the Use of Customer Relationship Management (CRM) in the Banking Industry: A Qualitative Cross-Case Analysis between the Banks in Pakistan and the UK A thesis submitted to The University of Manchester for the degree of Doctor of Philosophy In the Faculty of Humanities 2010 Shahzeb Ali Malik Manchester Business School Contents LIST OF FIGURES AND TABLES 10 ABSTRACT 12 DECLARATION 13 COPYRIGHT STATEMENT 14 LIST OF ABBREVIATIONS 15 ACKNOWLEDGEMENTS
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International Business Case Analysis 1 Alpen Bank: Launching the credit card in Romania Name: Xiao Zheng #701369253 Subject: Alpen Bank: Launching the credit card in Romania Course Number: IB207 Instructor: James Neelankavil‚ PH.D. Date: 09/25/2011 Problem Definition In 2006‚ the country manager for Alpen Bank in Romania‚ Gregory Carle‚ considers whether to recommend the launch of a credit card business and add 5 million of annual profit to the Consumer Bank segment within two years. The
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STUDY ON INNOVATIVE PRODUCT AND SERVICES IN AXIS BANK Executive Summary The project is based on the product and services of Axis bank. AXIS Bank is India’s third largest private sector bank. It started its operation in 1994 and after that‚ the Government of India allowed new private banks to be established. Before it was as United Trust of India (UTI) bank that had a special position in the Indian capital markets and has promoted
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promises cannot be imposed. In Placer Development Ltd v Commonwealth case‚ Placer Development had imported timber Australia and expected to get the payment of subsidy promised by the Commonwealth Government. The government would pay a subsidy to companies that imported timber products into Australia. The payment had been made then ceased. Placer Development wanted to enforce payment of the subsidiary to court. The issue was whether the Commonwealth Government promised to provide subsidy was lawfully
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ASSIGNMENT 3 WELLFLEET BANK SEMESTER 2 SESSION 2013/2014 SUBMITTED TO: PROF. MADYA MOHAMMED NASSER B. KATIB PREPARED BY: NO. NAME MATRIK NO. 1. TAN YEN THING 211366 2. LAU KOK WAI 212569 3. CHAN DE LONG 213186 GROUP A SUBMITTED DATE: 25 MAY 2014 Question 1: Given its strategy‚ what kind of risks does Wellfleet Bank face? In generally‚ Wellfleet Bank faces some kinds or a variety of risk in its daily operations. Therefore‚ risk faced by Wellfleet Bank in this case study
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for Pilgrim Bank than offering incentives to promote wider use of the online channel. To begin solving the problem‚ Mr. Green first must address the following research issues: how much more/less profit do online users generate; is this difference significant‚ what are the measures of customer profitability‚ what are the characteristic of the bank’s online users and profitable customers‚ what are the costs of operating the online banking channel‚ and finally what measures does the bank take to retain
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NEW ERA UNIVERSITY College of Business Administration 9 Central Avenue‚ New Era‚ Quezon City CASE ANALYSIS: The Secret Behind the Continues Success of BPI (Bank of the Philippine Islands) in Savings and Loans Industry As partial fulfillment for the course CORPORATE GOVERNANCE First Semester School Year 2013 - 2014 Presented to: JANINE L. MONEDA‚ MBA‚ FRIBA and to the Faculty of the Management Department NEW ERA UNIVERSITY Quezon City‚ Philippines Presented
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name Research Skills Analysis Module code BM6914 Lecturer name Dr. Nicole Gross Submission date 23.04.2014 Number of words 4700 Sham Kamat 1769158 CHAPTER 1 – INTRODUCTION 1. INTRODUCTION The Purpose of this study to investigates relationship dimensions and studies the differences in perception o f customers with respect to services provided by five Indian banks. The relationship dimensions which lead
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The phenomenon of Bangladesh Grameen Bank Bangladesh Grameen Bank (Grameen) is an important phenomenon of modern times. The brainchild of Dr. Mohammed Yunus‚ a US educated professor who came to teach at Bangladesh’s University of Chittagong‚ Grameen is the pioneer of Microfinance. Microfinance‚ a lending practice for the poorest of the poor‚ which was conceptualised by Dr. Yunus in the course of his field work with his students in Bangladesh‚ has now spread across the world (Holcombe‚ 1995‚ p 4
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