What is organizational citizenship behavior (OCB)? Describe in your own way. Organizational citizenship behavior (OCB) is behavior that goes beyond the basic requirements of the job‚ is to a large extent left to one’s own discretion‚ and is largely beneficial to the organization. OCB comes about as a result of job satisfaction. As employees that are highly satisfied with their jobs are more likely to think that they are being treated fairly ‚ therefore trust in the organization and their employer
Premium Motivation Employment Psychology
MGT 332 Organizational Behavior & Theory Worksheet – Chapter 5 Name_____________________________________________ Banner# ____________________________ Date: ______________ Directions: Circle the one alternative that best completes the statement or answers the question. 1. _____ represent(s) complex‚ patterned‚ organismic reactions to how we think we are doing in our lifelong efforts to survive and flourish and to achieve what we wish for ourselves. A. Self-efficacy B. Skills C. Intelligence
Premium Motivation Job satisfaction
Organizational Behavior Trends The current business environment poses many challenges to the organizations today. Numerous trends greatly affect organization’s behavioral patterns and beliefs. They impact the way decisions are made and the employees’ performances. Nowadays‚ decisions are based not only on step-by-step coherent choices but also on ethical foundations. Changes and trends affect the organizational behavior including management response to the needs of its employees. Innovations
Premium Decision making Ethics Decision making software
INTRODUCTION The portfolio describes the business implementations of the concepts we learnt in the Organizational Behaviour [MGMT 5100] course. The course enabled us to understand and learn how the organisations work and what key considerations a manager should take care of while managing different people. It also provided us the opportunity to understand ourselves through Concrete Experiences and Reflective Observations of various concepts. It also explains how human behaviour differs based on
Premium Organizational studies Employment
Organizational Behavior and Communication COM/530 December 23‚ 2013 Organizational Behavior and Communication The culture of an organization can be defined by the combination of the organization’s espoused values and the employees’ perception of the organization’s philosophy‚ mission‚ vision‚ and work ethics. In other words‚ it is the shared perception that members of the organization have about the unique characteristics of their organization. I have researched and reviewed the organizational
Premium Southwest Airlines Organization Organizational studies
leadership theory differs from other leadership theories most clearly because it focuses _____. on the followers. What is the path goal theory? Leader must help followers attaining goals and reduce roadblocks to success. Leaders must change behaviors to fit the situation (environmental contingencies & subordinate contingencies) When organized around the Big Five‚ what is the most important trait of effective leaders? extraversion What is the extent to which a person is likely to have
Premium Leadership
Managing Organizational Behavior In all organizations‚ regardless of size‚ it is important for management to create a safe and nurturing environment for all employees. To create this type of environment management needs to understand: employee behavior; organizational culture; the need for diversity; a formal code of ethics; strong communication; and how to promote and manage change. The first step is to understand employee behavior and to manage that behavior. The behavior of employees within
Premium Organization Management Organizational studies
stamps‚ bus passes‚ check cashing‚ staff discount programs‚ and money orders. The Walt Disney Company comprehends that acknowledging their employees needs keep them motivated on-the-job and dedicated to the company. The Disney Company applies organizational behavior concepts to many facets of their organization. MotivationThe Disney Company uses many different methods to motivate their employees to provide exceptional service to their customers. The Walt Disney Company provides a wide range of benefits
Premium Walt Disney The Walt Disney Company Walt Disney World Resort
EXECUTIVE SUMMARY The report examines the evidence suggesting children now are getting more intelligent by looking at the possibility of other explanatory factors such as improved nutrition‚ children ’s maturity and family dynamics‚ and argues against the impression that they are getting more intelligent by looking more clearly about the Flynn effect which emphasizes the fact that average Intelligence quotient (IQ) scores have risen over generations. THEORY REVIEW As you know‚ the activities
Premium Intelligence quotient Intelligence Flynn effect
1 Organizational behavior is all of the following EXCEPT: .A field of study .An applied field .Studying what people do in an organization .An intuitive analysis of human behavior 2 The four management functions include all of the following EXCEPT Controlling Planning Staffing Organizing 3 According to the text‚ the best approach for obtaining knowledge about human behavior is: The common sense approach An observational approach A systematic approach A theoretical approach 4 The
Premium Sociology Psychology Behavior