The dimensions of the service environment The main dimensions in the service environment the following: • The ambient conditions • Music • Scent • Color • Spatial layout and functionality • Signs‚ symbols and artifacts • People The ambient conditions The ambience is what the five senses experience – namely‚ the sights and the visual appeal‚ the sound‚ the smells‚ the texture and it even includes attitudes and behaviour. The many design elements and detail that must resonate with each other to create
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Micro-expression of anger: Characteristics‚ Significance and benefits of knowledge Last but certainly not the least: anger. Anger is characterized by brows that are lowered together‚ eyes that give a hard stare‚ lips that are pressed firmly together and vertical lines between the brows but no horizontal lines on the forehead (Lewis 736; Turchet web ). This emotion is almost certainly the most dangerous because it is the one that is most likely to involve violence. As for all micro-expressions‚ the
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IBM and their workforce diversity program. 1. IBM is a pioneer in diversity programs. How does it diversity its employees (the criteria). Discuss those (the criteria) in brief. Answer: IBM considered by many to be the leading organization in the field which manages a strong workforce diversity. IBM diversified their workforce in these criteria’s: A. Gender B. Physical Ability C. Age D. Ethnicity Discussion: A. IBM diversified their workforce by advancing women’s which represents ”Gender”
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Macroeconomics 1102 Discussion Question 5 Part (a) Consumption function: is the relation of consumption with its determinants. Graphically drawn as:. Mathematically it is written as: C = C + c(Y – T) C: Consumption Spending C: Exogenous Consumption c : Marginal Propensity to Consume (0 < c < 1) Y: Aggregate Income T: Taxes Explaining the main components: Exogenous consumption: factors other than disposable income that affect consumption. So when consumers feel optimistic
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Question 1: Assume that Econoland produces haircuts and shirts with inputs of labor. Econoland has 1000 hours of labor available. A haircut requires ½ hour of labor‚ while a shirt requires 5 hours of labor. Construct Econolands PPF. Answer 1: To construct Econolands Production Possibility Frontier (PPF) we first need to understand what is a PPF. A production possibilities frontier (PPF) is a graph showing the different quantities of two goods that an economy can efficiently produce with limited
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a) The price of natural gas‚ a resource used by manufacturers throughout the United States‚ doubles. Price increases because‚ the companies that sell the spiral notebooks need to mark up their price in order to keep afloat with the rising cost of natural gas. Demand is not affected. The determinant for demand on the TRIBE chart in this scenario would be related goods and services‚ since the price for a good that is used to produce spiral notebooks is increasing‚ thus leading to an increase in the
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Macroeconomics Exam 1 Instructor: Prof. Phelps Name: Results: Class: Period: Date: Read each question carefully then circle the correct answer. When you are finished transfer the answers to the Scantron sheet. Make sure that you enter your name on both the exam and the scantron sheet. You have 1 hour to complete the exam. 1. For economists‚ the word "utility" means: a) versatility and flexibility. b) rationality. c) pleasure or satisfaction.** d) purposefulness
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1. From the definition of GDP we arrive at the following expression: c + i + g + x-m = y = c + s + t Discuss the three important economic relationships that can be derived from this expression related to the definition of GDP and explain each carefully. The expression above depicts two different ways to come up with real GDP for a country. The left side of the expression explains expenditure side of computing real GDP which can be rewritten as: y = c + i + g +x – m In real terms‚ it could
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Founded in 1911‚ IBM was for many years the world’s dominant computer company. But by the time when Louis V. Gertsner obtained the CEO position at the above corporation it was in a very problematic situation. At the press many analytics described the case like deep depression. Most prominent were two men Charles Morris and Charles Ferguson who had written a book‚ "Computer Wars"‚ which took a grim view of IBM’s prospects. They stated: "There is a serious possibility that IBM is finished as a
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MARKET ENVIRONMENT ________________________________________ • Before we start with marketing environment it is important to know what a market is and how can marketing be defined as. MARKET • A market is any structure that allows buyers and sellers to exchange any type of goods‚ services and information. • The market facilitates trade and enables the distribution and allocation of resources in a society. • Markets allow any tradable item to be evaluated and priced. A market emerges more
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