delivery person who was given the wrong key to a FedEx drop box. So ingrained was the culture of “next-day delivery guarantee” that the delivery person unbolted the box from its base and took it back to the office where it was pried open. The contents were delivered the next day. It is not important whether this folktale is true or not. What is important is that this story illustrates Fedex’s corporate culture: every employee helps in the achievement of FedEx’s reputation of reliable overnight delivery
Premium Organizational culture Organizational studies Organization
LUFTHANSA – SHORT RUN INCENTIVES AND PRICING STRATEGIES COMPANY OVERVIEW Lufthansa is the flagship carrier of Germany and the world’s fourth-largest airline in terms of overall passengers carried. It operates services in 18 domestic destinations in Germany‚ 197 international destinations‚ and in 78 countries across Africa‚ the Americas‚ Asia‚ and Europe. With over 870 aircraft‚ it has the largest passenger airline fleet in the world when combined with its subsidiaries. The brand is strong
Premium Airline Brand Northwest Airlines
Corporate culture is defined as: "the moral‚ social‚ and behavioral norms of an organization based on the beliefs‚ attitudes‚ and priorities of its members." Every organization has its own unique culture or value set; however‚ most organizations do not consciously try to create a certain culture. The culture of the organization is typically created unconsciously‚ based on the values of the top management or the founders of an organization. Southwest Airlines expends a lot of energy in maintaining
Premium Recruitment Employment
Discuss the corporate culture at Southwest Airlines and how it leverages its culture to achieve a competitive advantage. The corporate culture at Southwest Airlines can be defined within three areas including‚ core value‚ management style‚ and compensation. Southwest Airlines organization structure incorporated several areas but I was impressed with these three the most. Southwest Airlines had two core values‚ which emphasized on LUV and fun. Not only was LUV the company’s signature symbol
Premium Airline Southwest Airlines Low-cost carrier
Southwest culture entails the company focusing on every individual at the firm not only concerning their work but also about them personally. Its corporate culture has an obsession with putting its individuals first. It is pegged on the belief that the only way to deliver remarkable service consistently more so on the front line is treating persons in a way that reflects how the external clients should be treated. The company considers its workers as its internal customers. It has a culture where the
Premium Management Employment Leadership
The Corporate Culture in South Korea Business in the XXI century is becoming more and more global‚ international; we find new partners in various‚ sometimes very exotic parts of the world. It is all possible thanks to the common language (assuming that "everybody" knows English)‚ good and fast transportation and new ways of communication‚ like for example Internet. We are learning from each other and trying to adjust to new situations‚ although the differences are often much greater than just
Premium Management South Korea Strategic management
in revenues. On the other side Lufthansa has 7 times more passengers and makes 10 times more money in revenues. Putting these two categories into relation shows how company´s size creates numerous benefits‚ particularly financial ones. In 2008 Austrian Airlines had revenue of 233€ per passenger while Lufthansa attained 357€ per passenger. Now it is obvious how size matters and that synergies create great cost-cutting potential and increase profitability. If Lufthansa manages to bring Austrian Airlines
Premium Airline Lufthansa Austria
Paschaloudis-Haidos-Pantelidis- Anastasiadou-Dapis‚ 656-667 “The Importance of Corporate Culture in International Market: The case of Procter & Gamble” Dr D. Paschaloudis‚ K.Anastasiadou Technological Educational Institute of Serres Department of Business Administration‚ Greece dim@teiser.gr‚ ak@teiser.gr S. Haidos University of Sunderland‚ Business School U.K stefhai80@yahoo.gr Dr P. Pantelidis Technological Educational Institute of Serres Department of Business Administration‚ Greece pantelidis@c
Premium Organizational culture Organizational studies Organizational studies and human resource management
Intelligence Journal August Impact Assessment Of Corporate Culture On Employee Job Performance Olu Ojo Abstract This research study assesses empirically the impact of corporate culture on employee job performance as well as organisational productivity using Nigerian banking industry as the case study. We try to ascertain if organizational culture affects employee job performance‚ and to formulate recommendations regarding corporate culture and employee job performance. In order to achieve
Premium Organizational studies Organizational culture Organizational studies and human resource management
Cathay Pacific‚ Lufthansa and Thai Airways p1/19 BBA2 - Marketing 1 – Prof. Taylor Term Paper – SS/02 Cathay Pacific‚ Lufthansa‚ and Thai Airways By Stefan Broda‚ Dennis Damer‚ Suttinee Keawsuwan‚ Yin Tong‚ and Li Xin Table of Contents 1. Introduction ............................................................................................................................ 2 2. About the Three Companies................................................................................
Premium Cathay Pacific Star Alliance Airline