Information Management‚ Knowledge Management‚ and Organizations – a Case Study TUI UNIVERSITY Michael P. Magee ITM501 Information Technology Management Paul R. Watkins‚ PhD Dean of the Colleges of Business Administration and Information Systems Touro University International (TUI). 21 July 2008 Submitted: 14 SEP 2008 The relationship between organizational learning and organizational knowledge and the affect knowledge management has on both is at once undeveloped and immature-in
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INTRODUCTION The world of management is changing at an unprecedented rate which places pressure on managers to adapt in order to cope with the challenges that emerge. A manager responsible for leading a Learning Focused Organisation in the 21st Century should possess some important skills‚ knowledge and attributes (SKAs) to lead an organisation effectively. Ten SKAs will be looked at with supporting evidence demonstrating their importance to managers in a fast moving world. 10 SKAs 1.
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Customer knowledge management via social media: the case of Starbucks Alton Y.K Chua and Snehasish Banerjee Abstract Purpose – The purpose of this paper is to analyze the extent to which the use of social media can support customer knowledge management (CKM) in organizations relying on a traditional bricks-and-mortar business model. Design/methodology/approach – The paper uses a combination of qualitative case study and netnography on Starbucks‚ an international coffee house chain. Data retrieved
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Case Description Cablex Industries liked to be seen as itself a bastion of tradition. The original owner‚ Jagan‚ had maintained close control over the business for 25 years as it developed a number of cables for two wheelers. Until he retired in 1995‚ Jagan knew the names of every one of the 250 staff members and their families. He made all decisions about products‚ clients‚ and employment conditions‚ even signed every leave application. Jagan knew all dealers and major two wheeler manufacturers
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preferred way of perceiving‚ organizing‚ and retaining knowledge and it explains individual differences for stimuli recognition and processing. The learning styles preferred and adopted by individuals often differ therefore‚ HR must be aware of individual preferences in learning‚ employee training and development programs in order to design and implement effective programs. The two learning style models that has the most relevance in management are Kolb (1984) and Honey and Mumford (1986). David
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head: The "Global" and the "Local" in Knowledge Management Victor De Jesus University of Mary Washington Introduction In a world were people with specialized skills are hard to find‚ corporations must find a way to hold on to their corporate knowledge. Many times this knowledge resides in the head of a person‚ which creates a situation when the employee decides to stop working for the corporation. A knowledge gap is created at the time of departure and it will require
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WHAT IS A KNOWLEDGE MANAGEMENT SYSTEM? Module 6‚ Assignment # 6 Chapter 11 Jalaya Thrash October 2‚ 2014 HLTH303—Information Systems for Health Dr. Novella S. Hill According to Laudon and Laudon‚ (2012)‚ knowledge management systems (KMS) are systems that help the construction and distribution of a corporation’s skills and expertise. The knowledge management systems are organizational practices that are acquired in business that are gathered‚ shared‚ stored
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Aravali Institute of Management Knowledge Management Term Paper Topic: Knowledge Management and Organization Behaviour (Tracing the interrelationship) Submitted To Mr. Prithwi T. Banerjee Faculty‚ AIM Submitted by Group No. 4 Harshad Vyas Om Prakash Suthar Bhawani SinghRathore Amit Mathur Gourav Rathi Abstract Organizations are collections of interacting and inter related human and non-human resources working toward a common goal or set of goals within the framework of structured relationships
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Motorola Extends Use of Open Text ’s Livelink COMPASS System Provides Enterprise Collaboration and Knowledge Management Chicago‚ Il - 2003-06-09 - Open Text™ Corporation (Nasdaq: OTEX‚ TSX: OTC)‚ provider of Livelink®‚ the leading collaboration and knowledge management software for the global enterprise‚ said today that Motorola‚ Inc. (NYSE: MOT) is expanding its use of Livelink as its central knowledge repository and platform for collaboration. Livelink helps Motorola improve collaboration and access
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Universal Computer Science 3:8‚ August 1997 Information Technology for Knowledge Management Uwe M. Borghoff Rank Xerox Research Centre‚ Grenoble Laboratory 6‚ chemin de Maupertuis. F-38240 Meylan‚ France E-mail: borghoff@grenoble.rxrc.xerox.com Remo Pareschi Rank Xerox Research Centre‚ Grenoble Laboratory 6‚ chemin de Maupertuis. F-38240 Meylan‚ France E-mail: pareschi@grenoble.rxrc.xerox.com Abstract: Knowledge has been lately recognized as one of the most important assets of organizations
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