The Influence of Customer Satisfaction and Switching Costs on Customer Retention: A Survey of Retail Internet Banking Users in Hong Kong WONGChjBo BSc(Hons)‚ MBA‚ MA‚ MSc Student ID No. 9911675L International Graduate School of Management Division of Business and Enterprise University of South Australia A Thesis submitted in total fulfillment of the requirements for the degree of Doctor of Philosophy in Business and Management 24 January 2005 TABLE OF CONTENTS Page No.
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source same End result ! ends with financial statements ! integral part of other business aspects B. Cost Accounting Terminology 1. Nature of Cost Cost - A sacrifice of resources: Cost is a measurement in monetary terms of the amount of resources used for some purpose. Expense - The cost charged against revenue in a particular accounting period. 2. Purposes of Gathering Cost Information Routine decision making:
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Fixed Costs‚ Variable costs‚ and Break Even Point Elizabeth Gaud HSM /260 August 21‚ 2011 Stephanie Koontz Fixed Costs‚ Variable costs‚ and Break Even Point Exercise 10.1 Recompute fixed costs‚ variable costs‚ and the BEP. What are the variable costs? What are the fixed costs? How many meals will the WHDM program need to provide during the fiscal year to reach the BEP? How much profit will the program earn if it completes its 45‚000-meal contract with the City of Westchester? Answer:
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When she was 13‚ in 1949‚ she and her sister were sent to a Mount School‚ a Quaker boarding school in York. She did not like boarding school‚ citing her need to be alone and her difficulty in making friends. So far she was not a forthcoming child. A. S. Byatt declares that she felt “panic” about the outside world‚ and says that she didn’t speak to anyone willingly until she became about sixteen. “I had a strong sense of not knowing how to behave socially‚ handed down from my mother’s anxiety about
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Break-even Analysis The annual maintenance coast of machine shop is P 69‚994. If the cost of making a forging is P 56 per unit and its selling price is P 135 per forged unit‚ find the number of unit to be forged to break-even. Solution: Let: x = number of units to be forged to break-even Income = 135x Expenses = 69‚994 + 56x To break-even: Income = Expenses 135x = 69‚994 + 56x 79x =69‚994 x = 886 units Steel drum manufacturer incurs a yearly fixed operating
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In the books of a Company Cost Sheet for the period ended…….. Units Produced….. Name of the product unit sold…. Particulars Total cost Rs. Unit Cost Rs. Opening stock raw materials Add Purchases of Raw Materials Add: Expenses on Purchases of Raw Materials (octroi & duty) Less: Closing stock of raw materials Less: Sale of scrap or defectives of raw materials = Cost of materials consumed Add: Productive Labour Add: Outstanding wages Add: Direct Expenses( architect’s
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conceivable by certain economy. It was the jazz age the thundering twenties the decade in which they all put stock in diligent work and individual with strain. motion picture fractiousness‚ and jazz babies thriving battled another mass expending society base around spending and having a great time. Amid the 1920s Americans delighted in a higher expectation for everyday comforts on the planet goad by new creations and indicatively solicitations.
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Discussion Section Principles of Microeconomics Suggested Answers for Problem Set #1 Professor Scholz 1) Portray the following hypothetical data on a two-variable diagram: Enrollment Data: Nowhere U Academic Year 2000-01 2001-02 2002-03 2003-04 2004-05 Total Enrollment 3000 3100 3200 3300 3400 Enrollment in Economics Courses 300 325 350 375 400 Measure the slope of the resulting line‚ give an algebraic representation of the line‚ and explain what the slope means. Answer: Find the slope of
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Illiteracy in Our Society It was one of the days I will never forget in my life time. My father was very sick in Abeokuta; my village‚ where we both live together with my mother. The people in our community have tried their hand on one thing or the other to help him‚ but we are left with the only option of taking him to the hospital in the city. My mother is to go first to the city and inform my uncle about this incident‚ so that my uncle could help take my father to the hospital. Has my
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The 1950’s-60’s70’s-80’s Miranda Moultrie Nixon Back Again The United States presidential election of 1968 was the 46th quadrennial presidential election‚ held on Tuesday‚ November 5‚ 1968. Moon Shot On July 21‚ 1969‚ President Nixon spoke from the Oval Office to Apollo 11 astronauts Neil Armstrong and Edwin Aldrin at the Sea of Tranquility on the Moon. Apollo 11 was the spaceflight that landed the first humans on the Moon‚ Americans Neil Armstrong and Woodstock A village in New York state
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