Southwest Airlines Mission and Vision Statements Southwest Airlines has two statements declaring their mission. “The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and Company Spirit.” This mission defines that customer service is their top priority. Southwest differentiates themselves not only by their reputation for customer service but by the value it places on a happy
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Starbucks Coffee Mission and Vision Statement: "Starbucks Mission Statement: to inspire and nurture the human spirit – one person‚ one cup and one neighborhood at a time." Starbucks has a unique style of combining both Mission Statement and Vision Statement together. However‚ the main content of Starbucks is still clear‚ concise‚ and direct for the target audience. Starbucks’ combine Mission and Vision statement can be broken down into six key elements which are the followings: Coffee – High quality
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Mission Statement is a brief description of the higher goals of an organization. It’s purpose is to improve the cohesion and coherence of an organization. Examples: 1) Wal-Mart Stores: To help people save money so they can live better. 2) Metro: To bring together people and products in all corners of the globe. 3) Tesco: To create value for our customers to earn their lifetime loyalty. 4) Gazprom: To ensure an efficient and balanced gas supply to consumers in the
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References: [1] http://en.wikipedia.org/wiki/History_of_IBM [2] http://retailindustry.about.com/od/retailbestpractices/ig/Company-MissionStatements/IBM-Corporation-Mission-Statement.htm [3] http://www.ibm.com/ibm/values/us/ [4] http://manonamission.blogspot.com/2005/04/ibms-ibm-mission-statement.html [5] http://www.ibm.com/us/en/
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Vision and mission Statement MBA institution of the world Stanford University Vision Believe to a complete general management education.ie Leadership Entrepreneurship Global Awareness Social Innovation Mission Our mission is to create ideas that deepen and advance our understanding of management and with those ideas to develop innovative‚ principled‚ and insightful leaders who change the world. Dartmouth University Vision To provide the world’s best educational
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Mission LA Apartelle is committed to provide quality service to its guests. With its friendly staff‚ the apartelle wants to make the guests feel as comfortable as their own home. Likewise‚ with its functional amenities‚ The Apartelle is also a perfect place for family and friends to have fun and relax. With this in mind‚ the owners guarantee that the place is worth coming back for. Vision Five years from now‚ LA Apartelle will be the tourists’ favorite place to visit with more improved quality
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are more than 134‚000 people around the world – and company culture encourages each one to “Wear your passion.” Mission Statement “Gap‚ Inc. is a brand-builder. We create emotional connections with customers around the world through inspiring product design‚ unique store experiences‚ and compelling marketing."In addition to its mission statement‚ The Gap also has a purpose statement‚ which is designed to guide the daily actions of its employees. "Our purpose? Simply‚ to make it easier for you to
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Zappos.com‚ Inc. Zappos.com is one of the world’s largest online shoe and clothing store. It’s headquarter is currently located in Las Vegas‚ Nevada. Zappos.com was founded in 1999 by Nick Swinmurn‚ and acquired by Amazon.com in 2009. Mission: ‘Delivering Happiness’ Zappos aims to provide the best customer service possible. In order to create a loyal customer base‚ they have been trying to offer a customer service as perfect as they can. One of the interesting customer experience stories
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Identifying Best Practices in Information Technology Project Management Prepared by: Yongxue Cai‚Sunny Ghali‚Michael Giannelia‚Aaron Hughes‚Adam Johnson and Tony Khoo Abstract "Identifying Best Practices in Information Technology Project Management" This paper documents Project Management Best Practices specific to the Information Technology sector. The paper is the culmination of research efforts [between January & April 2003] performed by diverse industry practitioners as part of their individual
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A mission statement is a statement of the purpose of a company‚ organization or person‚ its reason for existing. The mission statement should guide the actions of the organization‚ spell out its overall goal‚ provide a path‚ and guide decision-making. It provides "the framework or context within which the company’s strategies are formulated." It’s like a goal for what the company wants to do for the world. [1] Contents[edit] Effective mission statements start by cogently articulating the organization’s
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