The Gap‚ Inc. History Address: 2 Folsom Street San Francisco‚ California 94105 U.S.A. Telephone: (650) 952-4400 Fax: (415) 427-2553 Website: www.gap.com Public Company Incorporated: 1969 as The Gap Stores‚ Inc. Employees: 169‚000 Sales: $14.4 billion (2003) Stock Exchanges: New York Ticker Symbol: GPS NAIC: 448140 Family Clothing Stores Company Perspectives: At Gap‚ Inc. we never stop moving. It takes thousands of passionate‚ dedicated and talented employees around
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Service Encounter Journal As consumers we hold a very influential and powerful tool‚ money. Whether buying a top-quality watch like a Rolex or purchasing a shirt at Wal-Mart‚ we expect to get value from our monetary expenditures. In reference to the previous items‚ the customer dealt with absolutes. They are physically tangible items that cannot be returned or resold. Customers tend to have a high level of confidence in their expectation for these goods; however‚ services set on the other end
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Word Count: 410 Marketing of physical products VS marketing of services The marketing of physical products and marketing of services expose two different situations in marketing which requires different strategies. With physical product marketing you need to consider the product‚ price‚ place and promotions which are the standard 4Ps approach. When it’s come to marketing of services you need to consider people‚ process and proof on top of the standard 4Ps approach. Services are intangible‚ inseparable
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CULTURE: Based on the research I conducted about Gap‚ I would characterize their culture as adaptive. They would be stupid not to be in the fashion industry with trends constantly changing‚ they need to be up to date with the latest fashions. Ever since 1969‚ Gap Inc. has expanded not only horizontally but vertically as well. They created stores such as Old Navy and Banana Republic. In addition to Gap opening new stores‚ they have expanded globally to reach a new customer base. Their innovation
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Factors Affecting the Band Gap of LEDs By Mohammad Reza Farham Chemistry 222 Thursday 08.02.2012
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Conceptual Model of Service Quality and Its Implications for Future Research The attainment of quality in products and services has become a pivotal concern of the 1980s. While quality in tangible goods has been described and measured by marketers‚ quality in services is largely undefined and unresearched. The authors attempt to rectify this situation by reporting the insights obtained in an extensive exploratory investigation of quality in four service businesses and by developing a model of service
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Story Analysis Submitted to: Mrs. Nieves Camus Submitted by: Jewel Lascamana Bsed 3 Communication Gap in the story The Fence by Jose Garcia Villa Communication is the key to any relationship. However‚ it is quite common that most of the couple suffer from communication issues. The problems arising out of communication can be very different ranging from inefficient communication leading to misunderstandings to a gap in the communication. If there is a gap‚ this
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organization‚ improve internal and external communications‚ and monitor organization performance against strategic goals” (Balancedscorecard.org‚ 2015 par 1). Furthermore‚ this paper will assess a GAP Analysis of Grace Kennedy Foods current situation versus the future state of the company. “Gap Analysis is a method used extensively in the process of designing the strategy of an organization (Kyriazoglou‚
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Needs Analysis Models Different models under the ESP umbrella have approached this field in different ways. Jordan (1994) indicates that the main two approaches in needs analysis are the Target-Situation Analysis and the Present-Situation Analysis. Other approaches such as the Learning-Centered approach‚ the Strategy Analysis approach‚ and the Means Analysis approach are seen as permutations of Target-Situation Analysis and Present-Situation Analysis (Jordan‚ 1994). The Target-Situation Analysis
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Cyrus Topic: MARKETING DEBATE—Is Service Marketing Different From Product Marketing? MARKETING DEBATE—Is Service Marketing Different From Product Marketing? Marketing is the process of communicating the value of a product or service to customers. In addition‚ marketing might sometimes be interpreted as the ability of selling products and services. As the term "Marketing" may replace "Advertising" it is the overall strategy and function of promoting a product or service to the customer
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