Assessing competitive advantage George S. Day and Robin Wensley suggest that there are two distinct approaches to assess the competitive position of the business. One starts with the market and is customer-focused and the other is primarily competitor-centered. Competitor-centered assessments are based on direct management comparison with a few target competitors. These businesses follow the competitor’s costs closely and quickly match their marketing initiatives. Customer-focused assessments
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Establishing a Competitive Advantage Competitive advantage is a benefit for any company to strive to achieve. A competitive advantage is an advantage over competitors gained by offering consumers greater value‚ either by means of lower prices or by providing greater benefits and service that justifies higher prices (tutor2u‚ 2009). A company that has attained competitive advantage over others creates a unique selling point or USP and allows that company to gain a larger market share by being
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The Competitive Advantage of Nations Michael E. Porter Harvard Business Review 90211 HBR MARCH±APRIL 1990 The Competitive Advantage of Nations Michael E. Porter National prosperity is created‚ not inherited. It does not grow out of a country’s natural endowments‚ its labor pool‚ its interest rates‚ or its currency’s value‚ as classical economics insists. A nation’s competitiveness depends on the capacity of its industry to innovate and upgrade. Companies gain advantage against
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Value Chain Analysis To determine where Apple developed distinctive capabilities‚ Porter’s generic value chainmodel provides a systematic framework for identifying Apple’s utilization of resources. Primaryactivities for Apple include Technology and Product Design‚ Production‚ Sales and Marketing‚Customer Service‚ and Legal Services. Technology and Product Design Apple was the first platform to run an electronic spreadsheet in VisiCalc on the Apple II Plus and the first to establish a “digital
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McDonald’s Logistical & Value Chain Strategies 1.0 Introduction McDonald’s is the world’s largest multinational restaurant chain that serves hamburger fast food. As one of the leading food service retailers‚ there are more than 32‚000 restaurants across the world serving more than 60 million people in more than 100 countries every day. Around 85% of the restaurants are run by franchises or affiliates. (McDonald’s History‚ 2010) 1.1 History In 1937‚ Dick and McDonald opened McDonalds Bar-B-Que
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TSMG 5340 Wenzhao Li HUAWEI: CISCO’S CHINESE CHALLENGER The explosive growth of mobile Internet‚ fueled by the technological innovations‚ has affected every aspect of our lives. Mobile devices such as smart phones and PDA and even smart pets are now being interwoven into the fabric of our lives. The ultimate goal of all these devices is to bring all people into a networked society. Behind all these amazing devices‚ however‚ are the efforts of the telecom equipment companies‚ such as Alcatel
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Value chain management and value creation Student Name‚ Class University Michael Porter described Value chain as the activities which a firm carries out in order to come up with a quality product that meets the consumer’s needs. Such activities include‚ research and development‚ product design‚ production of the product‚ marketing and selling the finished product to potential customers‚ distribution management and customer service which may include after sale services
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Content 1 Introduction 3 2 Research problem statement 3 2.1 Purpose of research 4 3 Research question 4 4 Proposed literature 4 5 Methods and techniques 5 6 Analysis 6 7 Conclusion and advice to the management 7 8 References 9 APPENDIX A: Conceptual Model of Customer Experience Creation 11 APPENDIX B: OPERATIONALIZATION TABLE 12 APPENDIX C: METHOD 16 APPENDIX D: QUESTIONNAIRE 17 APPENDIX E: CONSTRUCTS AND THEIR CORRESPONDING STATEMENTS 23 APPENDIX F: AVERAGE SCORE QUESTIONS – SOCIAL ENVIRONMENT 24
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billion euros in 2004. During the IKEA financial year 2001-2002‚ a total of 60‚000 people are employed by IKEA worldwide and there are 323 million people visited IKEA stores around the world (Kronos‚ 2006). IKEA mission is to offer consumers good value for their money. The typical IKEA customer is young low to middle income family. IKEA success in the retail industry can be attributed to its vast experience in the retail market‚ product differentiation‚ and cost leadership (Echeat‚ 2006). As a global
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VALUE CHAIN SYSTEM The value chain concept was created by Michael Porter and explained in his book “Competitive Advantage”‚ published in 1980. The value chain is a series of activities that create and build value- culminating in the contribution of total value to the organization. Porter used the concept of value chain as a systematic approach to examining the development of an organization’s competitive advantage in the marketplace. In using the value chain concept‚ the total activities undertaken
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