References: A. T. Kearney (2007 & 2005). Global services location index. Balfour‚ F. (2003‚ February 3). The way‚way back office. Business Week. Bharadwaj‚ G.‚ Varadarajan‚ P. & Fahy‚ J. (1993). Sustainable competitive advantage in service industries: a conceptual model and research propositions. Journal of Marketing‚ 57(4)‚ p. 83. Business Process Association of the Philippines‚ http://bpap.com.ph
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European Management Journal (2013) 31‚ 1– 15 journal homepage: www.elsevier.com/locate/emj Successful customer value management: Key lessons and emerging trends Peter C. Verhoef a b a‚*‚1 ‚ Katherine N. Lemon b‚1 University of Groningen‚ Netherlands; BI Norwegian School of Management‚ Norway Boston College‚ USA; University of Groningen‚ Netherlands KEYWORDS Marketing; Relationship management; Trends; CRM; Customer networks; Social media Summary In the past decade‚ firms have
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How Advertising Works: What Do We Really Know? Demetrios Vakratsas; Tim Ambler Journal of Marketing‚ Vol. 63‚ No. 1. (Jan.‚ 1999)‚ pp. 26-43. Stable URL: http://links.jstor.org/sici?sici=0022-2429%28199901%2963%3A1%3C26%3AHAWWDW%3E2.0.CO%3B2-K Journal of Marketing is currently published by American Marketing Association. Your use of the JSTOR archive indicates your acceptance of JSTOR ’s Terms and Conditions of Use‚ available at http://www.jstor.org/about/terms.html. JSTOR ’s Terms and Conditions
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Cambridge‚ Mass.: Harvard University Press. Barney‚ J. B. (1997). Gaining and sustaining competitive advantage. Reading‚ Mass.: Addison Wesley. Bennett‚ D. (1999). “Editorial‚” International Journal of Operations & Production Management‚ Vol.19 No Bharadwaj‚ S.G.‚ Varadarajan‚ P.R. and Fahy‚ J. (1993)‚ “Sustainable competitive advantage in service industries: a conceptual model and research propositions”‚ Burke‚ G. I. and Jarratt‚ D.G. (2004). “The Influence of Information and Advice on Competitive
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Journal of Information Engineering and Applications ISSN 2224-5758 (print) ISSN 2224-896X (online) Vol 1‚ No.6‚ 2011 www.iiste.org Problems and prospects of mobile banking in Bangladesh S.M. Sohel Ahmed (Corresponding author) Lalmatia Mohila College Lalmatia‚ Dhaka-1207‚ Bangladesh. E-mail: smsohelahmed@gmail.com Shah Johir Rayhan Sher-e-Bangla Agricultural University Sher-e-Bangla Nagar‚ Dhaka-1207‚ Bangladesh. E-mail: johir_rayhan2006@yahoo.com Md. Ariful Islam Regional Statistical Officer
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© 2006 CORNELL UNIVERSITY DOI: 10.1177/0010880406289070 Volume 47‚ Issue 3 1-14 The Role of Brand Affiliation in Hotel Market Value by JOHN W. O’NEILL and QU XIAO The notion that a hotel’s brand contributes significantly to the property’s market value is supported by an analysis of nearly eleven hundred hotel transactions over the past fifteen years. The analysis found that brands added value beyond the usual contributors to a property’s value‚ such as net operating income and revenue per available
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CIO Leadership Profiles: Implications of Matching CIO Authority and Leadership Capability on IT Impact Q E CIO LeadershIp prOfILes: ImpLICatIOns Of MIS Uarterly matChIng CIO authOrIty and LeadershIp xecutive CapabILIty On It ImpaCt1 Executive Summary Ultimately‚ organizations invest in information technology (IT) initiatives to improve their level of performance. However‚ there have been mixed results from the payoff of IT investments. This article presents evidence that the variation in
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Annexure –I Syllabi for PGDRMeth/ Pre-Ph. D. Program RESEARCH METHODOLOGY Research Methodology (PGDRMeth) part of Ph.D. Program comprises six papers and two projects. The following are the papers: Paper I Paper II Paper III : Theory and Philosophy of Research Methodology : Theory of Sampling and Parametric Statistics : Quantitative Methods of Data Analysis: Candidates may choose either Option I: Mathematical Models and Methods of Management Research‚ or Option II: Parametric and Stochastic Methods
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Hyoryung Nam & P.K. Kannan The Informational Value of Social Tagging Networks Social tagging is a new way to share and categorize online content that enables users to express their thoughts‚ perceptions‚ and feelings with respect to diverse concepts. In social tagging‚ content is connected through usergenerated keywords—“tags”—and is readily searchable through these tags. The rich associative information that social tagging provides marketers new opportunities to infer brand associative networks
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Three Essays on Health Care Hitoshi Shigeoka Submitted in partial ful…llment of the requirements for the degree of Doctor of Philosophy in the Graduate School of Arts and Sciences COLUMBIA UNIVERSITY 2012 c 2012 Hitoshi Shigeoka All Rights Reserved ABSTRACT Three Essays on Health Care Hitoshi Shigeoka This dissertation has been motivated by the question of how countries should optimally structure health care. Especially‚ there are two important economic and policy
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