The current issue and full text archive of this journal is available at www.emeraldinsight.com/0960-4529.htm The impact of financial services quality and fairness on customer satisfaction Houn-Gee Chen Department of Business Administration‚ National Taiwan University‚ Taipei‚ Taiwan The impact of fairness 399 Julie Yu-Chih Liu Department of Information Management‚ Yuan Ze University‚ Chung-Li‚ Taiwan Tsong Shin Sheu Department of Industrial Eng. and Management‚ Nan Kai University
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Jianan Chen Ms. D’Amore English Honors 11 10 October 2012 Katherine Anne Porter Katherine Anne Porter is one of the most celebrated authors in American Literature‚ she is mostly known for her collection of short stories‚ often about themes regarding justice‚ betrayal‚ and the unforgiving nature of the human race. Throughout her life the many things that influenced her views and morals also helped shape the way she writes and the messages in her stories. Porter experienced a variety of cultures
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blind man‚ and the husband are alike in a couple ways‚ including the fact that they both care about the wife‚ and they both like to drink. The husband and Robert also have many differences; the husband is more judgmental than Robert‚ who has more of an open mind. There is the obvious difference that the husband is not blind like Robert. Carver wrote this story from the husband’s point of view‚ so we heard everything from him‚ and saw things the way he did. One thing the husband and Robert have in
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The session that I attended at The Anne Frank Project on September 11‚ 2009 was Beyond the Diary: Behind the scenes of a Jewish Family in Hiding with Sophia Veffer. Even though I learned some things about the Holocaust during middle school‚ there still were things that I did not know. The reason why I attended this session is because I wanted to know how some of the Jews were able to survive the Holocaust and I also wanted to know what Sophia’s experience was like actually being a child during the
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“War has a damaging effect on all those involved” Do you agree? I agree with this statement whole heartedly‚ the text’ Dear America’ edited by Bernard Edelman‚ demonstrates the damaging effect of the war in depth. The compilation of letters writer by soldiers serving in Vietnam to family and friends home in America establishers the varying effects war has on the people involved. I will outline the significant cases. War is both brutal and brutalising‚ its dehumanising influence can bee seen in
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Loving Your Enemies Reverend Dr. Martin Luther King‚ Jr. \I am forced to preach under something of a handicap this morning. In fact‚ I had the doctor before coming to church. And he said that it would be best for me to stay in the bed this morning. And I insisted that I would have to come to preach. So he allowed me to come out with one stipulation‚ and that is that I would not come in the pulpit until time to preach‚ and that after‚ that I would immediately go back home and get in the bed
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Anneliese Marie Frank‚ better known as Anne Frank‚ was born on June 12‚ 1929 in Frankfurt‚ Weimer Germany. Otto Heinrich “Pim” Frank was Anne Frank’s father. Otto died at the age of 91 due to lung cancer‚ but survived through all of World War II and the worst death camp of them all‚ Auschwitz. Edith Frank who was Anne Frank’s mother died at the age of 44 due to starvation in the Auschwitz concentration camp. After Edith died in 1945‚ Otto got remarried to Elfriede Geiringer in 1953 and remained
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hiding for two years change Anne Frank? Anne Frank went into hiding from the Nazis at the age of 13. During her two years of isolation‚ Anne desperately tried to discover who she was as a person while disagreeing with the people she lived with. While hiding for two years‚ Anne Frank struggled with the normal parts of becoming a teenager; who she was‚ her place in life as she tried to find personal space. Anne Frank struggled to discover who she was in her own world. Anne Frank often fought with her
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that‚ through song‚ serves as both validation and nostalgia (for Lester) and (for the viewer) as a metaphor or even a vessel to better transmit and actualize Lester from the flat screen we watch him on. In John Cheever’s short story "The Country Husband"‚ Frances Weed‚ Lester’s literary doppelganger‚ does not have the modern advantage of having songs of symbolic power as a backdrop to his own dramatic alienation. One must wonder‚ then‚ if the songs American Beauty director Sam Mendes have picked
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-This refers to President Bush’s widely debated "No Child Left Behind" program‚ in which federal funding for schools is contingent on standardized test scores. The program has been praised by supporters for its aim to raise the bar for teachers and push for continued education‚ as well as its basis in literacy support and individual school accountability. It has also been berated for creating a narrow curriculum because of limited focus of the standardized tests‚ inadequate funding‚ allegations of
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