Quality management and international standards Quality is the ability of a product or service to meet customer needs and exceed them. Implications of quality In addition to being a critical element in operations‚ quality has other implication: Company reputation – an organization can expect its reputation for quality – be it good or bad – to follow it. You are known by the company you keep! This statement does not only apply to individuals but organizations as well. Quality will show up in perception
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TOTAL QUALITY MANAGEMENT Lecture I History of Quality During the early days of manufacturing‚ an operative’s work was inspected and a decision made whether to accept or reject it. As businesses became larger‚ so too did this role and full time inspection jobs were created. Accompanying the creation of inspection functions‚ other problems arose: • More technical problems occurred‚ requiring specialized skills‚ often not possessed by production workers • The inspectors lacked training • Inspectors
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Britain and Total War Reasons for delaying total war Nature of British society Britain was a parliamentary democracy with a free press and strong union movement. There was no tradition of conscription and although government controls were quickly put in place‚ Britain did not assume organisation for total war in 1914. ‘Business as usual’ Britain’s official response to the war was ‘business as usual’. This is because many in Britain believed the war would be over very quickly. It was assumed
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Total …… Quality…… Management…… Presentation slides by Dr Anjan Ghosh ….. ……VP-TQM Exide SXC-Logistics & Supply Chain Management March -April 2013 External Developments in last 40 years that has changed the Business Environment • Customers have taken charge – buyers market ‚ diverse customer requirements • Competition intensified – no more monopolies ‚ level-playing fields • Shifts in industrial zones – products made & sold globally ‚ no specific place • Changes in customer & supplier
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the idea of gender equality. In fact‚ one form of opposition took form in a film called Annie Get Your Gun‚ which juxtaposes feminism and happiness. The film
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• Language & Literacy • Learn the letter sound “a” • Learn Annie Apple’s letter shape Numeracy • Explore the concept of positioning: over – under‚ down – up‚ behind – in front Aesthetics Creative Expression • Participate in song Motor Skills Development • Enhance fine motor skill control through pre-writing activity. • Enhance locomotor skills: walking Materials: • Letterland living ABC software • picture of Annie Apple on page 7 of the Letterland ABC book • Letterland Alphabet Frieze • large cardboard
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Total Quality Management (TQM) is a comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback. TQM requirements may be defined separately for a particular organization or may be in adherence to established standards‚ such as the International Organization for Standardization’s ISO 9000 series. TQM can be applied to any type of organization; it originated in the manufacturing
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Annie Sullivan has Swishy Hips For my research assignment I was tasked with first isolating myself from people and performing my monologue while swinging a hula hoop around my arm. Everytime the monologue the stopped‚ I had to stop my piece. I then did the monologue again completely with the arm. After I completed this i moved the hula hoop to around my hips and torso‚ and performed the monologue on high and low pitches. Only speaking when the hula-hoop is in motion. I then repeated this process
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References: 1. Foster S.T‚ (2013)‚ Managing Quality Integrating the Supply Chain‚ 5th Edition‚ Pearson Education Inc. 2. SIM University‚ (2014)‚ Total Quality Management Study Guide‚ Educational Technology & Production Team Curriculum Administration Team. 3. H&M‚ (2014)‚ Quality‚ Retrieved from; http://about.hm.com/en/About/facts-about-hm/about-hm/hm-group/quality.html 4 5. H&M‚ (2014)‚ Facts About
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There are eight such dimensions of quality. These are: 1. Performance: It involves the various operating characteristics of the product. For a television set‚ for example‚ these characteristics will be the quality of the picture‚ sound and longevity of the picture tube. 2. Features: These are characteristics that are supplemental to the basic operating characteristics. In an automobile‚ for example‚ a stereo CD player would be an additional feature. 3. Reliability: Reliability of a product is
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