{text:bookmark-start} Running head: ORGANIZATIONAL {text:bookmark-end} STRUCTURE Organizational Structure Romanoff‚ T. Axia College of University of Phoenix MGT 330 Management: Theory‚ Practice and Application Peter Espeut October 26‚ 2009 Organizational Structure Planning and organization are crucial for an organization to achieve maximum effectiveness and success. Microsoft Company‚ for instance‚ has an organizational structure consisting of board of directors who include
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Customer loyalty and customer satisfaction Customer Loyalty can be difficult to define given the different views that are presented within the literature. Zithaml‚ Berry and Parasuraman (1996) determine that loyalty includes a customer’s intention to stay with an organisation and that loyalty includes four elements: repurchase intentions‚ recommending the service provider to other customers‚ less complaints and tolerance of price increases. Oliver‚ (1999) provides a different definition and
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Organizational behavior is the culture of the organization‚ which includes how the employees interact with one another. It also involves how the employees feel about the company itself. The challenges of organizational behavior that most companies face include overcoming cultural and ethnic differences‚ improving productivity‚ hiring employees that fit into the organizational culture or who can improve it‚ and helping employees to find proper level of a work-life balance. One of the primary challenges
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Organizational Structure of Businesses An organizational structure is the formal system of relationships that provides guidelines on how tasks will be conducted‚ who makes important decisions and the reporting hierarchy. Organizational structures of businesses coordinate‚ control and help motivate employees toward the organization’s goals. The most common business structures include functional‚ divisional‚ matrix‚ hierarchical and horizontal. Read more: Organizational Structure of Businesses
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economy of scale. But IKEA concentrates in the design of their product where the designers work to build savings-generating features in the production and product itself. IKEA encourages its customers to be “prosumers” where most of its product will be self-delivered and self-assembled by the customers But they do provide the delivery and assembly services at an extra cost which IKEA usually hire the local companies to provide those services. IKEA tries to provide a wholesome experience at its
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9/4/2012 1. The purpose of the study dealt with customer defection. It talks about how the customers are slowly not becoming as loyal as they use to be. They seen a pattern after five years‚ the customer does not stay loyal to the company. There are different stages of the process of losing loyal customers and keeping them. Loyalty and profits‚ the more the customer is worth the more profits come out of it because the longer the customer stays. Failure‚ the employee learning the instructive
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communicative competence and ethics. The term “Organizational Effectiveness” can be used interchangeably with the concept of “Organizational Development”‚ especially when used as the name of a department or part of an organization’s Human Resources. Organizational development is an ongoing‚ systematic process to implement effective change in an organization and is known as a field of applied behavioral science focused on understanding and managing organizational change‚ as well as‚ a field of scientific
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In his article “5 Ways TV Has Influenced Presidential Elections”‚ Matt Sailor writes how “50 to 75 percent of a campaign’s funds are typically spent on ad production and airtime”(5). These television advertisements aren’t always focusing on America’s real issues‚ but often attack their
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CHAPTER 1—ORGANIZATIONAL BEHAVIOR AND OPPORTUNITY MULTIPLE CHOICE 1. The description of an organization as more like a snake pit‚ with daily conflict‚ distress‚ and struggle‚ would come from which level within the organization? a. group level b. organizational level c. individual level d. department level ANS: C PTS: 1 DIF: Moderate REF: p. 3 OBJ: 1 NAT: AACSB Analytic | Group Dynamics TOP: Human Behavior in Organizations MSC: S&E 2. The snake pit metaphor of organization
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230 Rafael Mendoza 11/28/2012 A company’s organizational structure can determine how effective its management department will be in implementing and executing company decisions. Without a great structure the company may lose its finances‚ by being inefficient. With that in mind‚ a company’s organizational structure is geared towards making the company more efficient and successful. UPS like all major organizations has to keep their organizational structure with the times in order to stay productive
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