ACS124: Modelling‚ analysis and control by J A Rossiter Tutorial sheet outline solutions TUTORIAL ANSWERS 1 Units in Modelling a) The lightest mass is 20 g. b) The shortest distance is 4.2 yards. c) The largest area is largest 8.7 ft2. d) The greatest volume is greatest 2 m3. e) The highest temperature is 300K. f) The smallest pressure is 7.8 bar. g) The smallest power is 5000 Btu/hr. Note: 1 slug = 37.17 lb‚ 1 Btu/s = 778 ft-lbf/s & 1 ft-lbf/s = 1.356 x 10-3 kW 1 Models can be
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THE EFFECTS OF FOOD QUALITY AND CUSTOMER SERVICE IN CUSTOMERS SATISFACTION IN RESTAURANT SETTING I. INTRODUCTION I.1 BACKGROUND OF THE STUDY Basically Filipinos are food lovers. Eating is a necessity for all people. Eating together at home with loved ones or relative has been the tradition of Filipinos as derived from the Filipino culture. But why do people still love to eat out in a restaurant? If people eat out it is usually based on the food offered‚ the ambiance offered and the
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THE BEST CUSTOMERS‚ we’re told‚ are loyal ones. They cost less to serve‚ they’re usually willing to pay more than other customers‚ and they often act as word-of-mouth marketers for your company. Win loyalty‚ therefore‚ and profits will follow as night follows day. Certainly that’s what CRM software vendors--and the armies of consultants who help install their systems--are claiming. And it seems that many business executives agree. Corporate expenditures on loyalty initiatives are booming: The top
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Do customers care about relationships with sellers? Customer relationship management (CRM) is a business philosophy designed to improve satisfaction of existing customers and to acquire new customers by communicating with them and better understanding their individual needs. The role CRM is playing in business is getting more important than ever. More and more companies are pursuing CRM‚ investing huge amounts into CRM-related staff training and latest technology‚ spending majority of their time
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First Paper Writing Assignment H1112 - Gaston Please choose one of the following options as the basis for an essay of one to two pages in length. Please see instructions below the questions for further guidelines. 1) “The Lost Entry” – For this paper‚ you will create a four or five line entry to Columbus’s travel journal. This entry must be accompanied by a paper of one to one and a half pages that uses Columbus’s actual letter as evidence to explain why you wrote the entry as you did.
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Worked solutions to student book questions Chapter 2 Analysis by mass Q1. a b Why was the soup sample in Worked Example 2.1 heated to 110°C? Why was it necessary to weigh the sample four times? A1. a b The soup was heated above 100°C to evaporate water from the sample. By repeatedly heating the sample until the mass remained unchanged‚ the analyst could be sure that all the water had been removed. Q2. Some laboratories use microwave ovens in place of conventional ovens to
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一、True/False Questions 1、Logistics clearly contributes to time and form utility. 2、The purpose of logistics is to maximize customer service. 3、Two of the five primary activities in the value chain are inbound logistics and outbound logistics. 4、The Internet has done little to improve logistical effectiveness and efficiency. 5、Logistics offers many companies an important route for creating marketing superiority. 6、It is better for a logistics manager to be a generalist rather than a specialist
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The survey was used to see who are customers are and their interests toward our company. The survey will help us gather data to see if our company will be feasible. The survey was set up to tell us where our potential customers were from‚ and which clothing brands they like the most. It was also used to figure out if the customers that submitted the survey would buy from the company a multiple of times. The survey was created on kwiksurveys.com and was sent out using two Facebook and Twitter accounts
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Parent/Teacher/Student Handbook Table of Contents Welcome ................................................................................................. 1 Chapter 1 Introduction.............................................................................. 2 Our Vision................................................................................ 2 Description and History of the Organization............................ 3 Waldorf Education ........................................
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CUSTOMER KNOWLEDGE MANAGEMENT ( Hard Wiring) • • • • • WHAT IS LISTENING TO CUSTOMER? STEPS TO HARD WIRING COMMON MISTAKES IN HARD WIRING. ACTION POINTS FOR HARD WIRING. CUSTOMER INTERACTION MODEL Achieving customer satisfaction would be impossible without a well defined process for focusing the entire organisation on the customer…. Robert Schrandt‚ Toyota 2011 CUSTOMER RELATIONSHIP MANAGEMENT-MOHAN.B.RAO For Restricted Circulation only 1 WHAT SOME DO? • Handful of
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