BSG 302 – Organizational Behavior Repairing Jobs That Fail to Satisfy (Case Study) PURPOSE/OBJECTIVES: To help students become aware of the complexity of human behavior in organizations. To help students deepen their understanding of group dynamics and organizational culture. To help students understand the importance of job satisfaction and incentive systems. To improve the students’ group and teamwork skills. To improve the students’ written and oral presentation skills. PROCESS:
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Case 2 Repairing Jobs That Fail to Satisfy Learning Goals Companies often divide up work as a way to improve efficiency‚ but specialization can lead to negative consequences. DrainFlow is a company that has effectively used specialization to reduce costs relative to its competitors’ costs for years‚ but rising customer complaints suggest the firm’s strong position may be slipping. After reading the case‚ you will suggest some ways it can create more interesting work for employees.
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Q1 Evaluating and rewarding employees for their individual contributions‚ management should modify the traditional‚ individually oriented evaluation and reward system to reflect team performance and focus on hybrid systems that recognize individual members for their exceptional contributions and reward the entire group for positive outcomes. Management should consider group-based appraisals‚ profit sharing‚ gain sharing‚ small-group incentives‚ and other system modifications that will reinforce
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understanding of the Repairing Jobs That fail to Satisfy. The report focuses on how DrainFlow can improve in three areas: job structure‚ incentive structure‚ and hiring practices. The main contents include an introduction to the problems DrainFlow is encountering‚ analyses of the current business‚ and recommendations on how DrainFlow can overcome these issues to foster a long-term competitive advantage. Goal and Recommendations The goal of this proposal is to provide recommendations for a new job structure
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a plumbing maintenance firm in the USA‚ has been losing its customers to competitors due to poor services. Job motivation and satisfaction among employees is declining across various job categories within the firm. This dissatisfaction has been attributed to the overspecialization of some job functions in the company. The report attempts to assist DrainFlow improve in three key areas: job structure and design‚ incentive policies‚ and recruitment practices. It will go further to analyze the causes
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Case study #1 Susana Rocamora Florida National University Dr James Bullen In 1995‚ Katie Rodan and Kathy Fields launched Proactiv® Solution; the first-ever comprehensive three-step system to treat marks and help prevent new ones. Today‚ this product is America ’s bestselling acne and it is trusted by millions of women‚ men and teens. With more than 25 years in private clinical practice
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Case Study 1 Question 1: How can Second Life provide value to businesses that use it? Answer: There are some main values that Second Life can bring to businesses that use it is: Firstly‚ firms can use Second Life to advertise and marketing their brands for millions of users of Second Life. Especially‚ this is a very good way for small and new businesses when they want to built up their brands because using Second Life or other virtual world can reduce the cost of advertising and easier to attend
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Honesty Testing Case Dressler‚ G. (2008) Honesty Testing at Carter Cleaning Company Jennifer Carter‚ president of the Carter Cleaning Centers‚ and her father have what the latter describes as an easy but hard job when it comes to screening job applicants. It is easy because for two important jobs – the people who actually do the pressing and those who do the cleaning-spotting – the applicants are easily screened with about 20 minutes of on-the-job testing. As with typists‚ as Jennifer points
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Balayong Summer Cup 2013 Girls Division: Green Team Captain: Khatlyn Tonog 1. Diane Venus Adame 2. Myzel Intia 3. Myla Intia 4. BJ Allyson Villanueva 5. Rachelle Ann Robles 6. Ronalyn Biscocho 7. Mylenne Robles 8. Jemariz Sandoval Muse: White Team Captain: N. Kalalo 1. Nad Kalalo 2. Alodia Kalalo 3. Emerald Chua 4. Manilyn Adia 5. Cristel Castilio 6. Ronalyn Magnaye 7. Elaine Magpantay 8. Rachelle Ann Robles Muse Boys Division:
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VCE CAT 3 1998 64 Question 1 64 Question 2 64 Question 3 64 Question 4 64 Question 5 65 Question 6 65 Question 7. 65 Question 8. 65 Question 9 66 Question 10. 66 CAT 3: Written examination 1998 66 VCE REPORT 1999 68 CAT 3 1999 Case study The Keen Loan Company have branch offices in most cities and provide loans for people wanting to
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