Customer service is vital in today business industry. Customer service‚ by definition‚ is about serving people; it should be genuine‚ personalised and compassionate. They are a valuable resource to business because their feedback helps to shape and improve the business. Our aim is to ensure that the customer feels good but as well as having a memorable experience. This can be achieved by providing and delivering a professional‚ helpful‚ high quality service and assistance before‚ during and after
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~Before I begin this letter‚ I want you to know that the reason why I’m sharing this with you is because I feel that I have to be completely honest about something that’s very personal to me. Originally‚ I wanted to tell you‚ but I just did not feel comfortable and I did not trust you enough. But‚ I can not keep this from you any longer. I hope after I explain this that you can understand why I did so~ The past two years of my life have been filled with extreme hardship. Although I have
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EXEMPTIONS/AMENDMENTS IN/WITHDRAWAL OF EXISTING EXEMPTIONS Rate of service tax restored to 12% As per section 66‚ the charging section under earlier regime‚ rate of service tax was 12% of the value of taxable services. However‚ the rate of service tax was reduced to 10% vide Notification No. 8/2009 ST dated 24.02.2009. With effect from 01.04.2012‚ Notification No. 02/2012-ST dated 17.03.2012 rescinded the said notification and the rate of service tax was restored to 12% for the period between 01.04.2012 to
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The popularity of reality TV shouldn’t come as a surprise considering the fact that we live in a culture that worships vanity‚ rather than virtue. So here is the true reality behind reality TV. Reality TV‚ which is in the business of making us feel good rather than be good‚ actually contributes to the growing problems in our society by celebrating human weakness rather than human excellence. Reality TV doesn’t empower us‚ but rather overpowers us by taking our innate power and inner knowing and
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According to the video‚ the best strategy to make the situations better at work is to try to communicate with the boss as much as possible. However‚ they give no more indication as to how this communication should be carried out‚ or why it would be important for employees to have an open and honest communication with the boss. Write three paragraphs explaining the importance of fostering an open communication with your boss if you are having conflict in the workplace. How would you go about fixing
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Tremaine Murphy May 6‚ 2013 The Army Corps of Engineers‚ the federal agency charged with maintaining the nation’s coastline‚ said some of the 100 miles of barrier dunes in the region were built by the corps‚ others by local governments themselves. Many of the projects were built to withstand storms less powerful than Hurricane Sandy‚ the corps said‚ and even in places where the surge cut through the sand‚ the dunes helped to soften the blow. Cliff Jones‚ a program manager with the corps’s North
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……………………………………………………………………………………………………………………………………………………………………. Governance is the act of governing. It relates to decisions that define expectations ‚grant power‚ or verify performance.it is the set of policies‚ roles‚ responsibilities‚ and processes that you establish in an enterprise to guide‚ direct‚ and control how the organization It consists of either a separate process or part of decision-making or leadership processes. "governance" means: the process of decision-making and the process by
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My Most Embarrassing Situation Have you ever been in an embarassing moment before?How was it like?Where do you hide your face?How you gonna tell your mum and siblings what actually happened at school?Oh gosh! If you me give a huge sum of money‚I would be contemplating to do the acting all over again but honestly I dare not.It was embarassing indeed. It started when I registered as a new form five student at a new premier school at Gopeng‚Perak.Obviously the school is new to me.So
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Do you remember what the worst decision you ever made was? Then thinking after it was over how stupid it was? I personally never could forget the Halloween of two thousand eleven‚ when my own worst decision transpired. It was a long night full of unplanned measures and ill-advised mistakes. That night I spent at jail‚ I learned that making better decisions in life is a part of growing up. On that sketchy Halloween night‚ it all started with the school play my classmates and I put on. We all put
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Service Capacity * Service Capacity is defined as the maximum level of value-added activity‚ which can be consistently achieved over a period of time under normal operating conditions. * The important consideration is that the service provider should be able to sustain provision of service at such a rate comfortably under normal working conditions. * It can be expressed as : 1. Max. number of patient attended by a Doctor / hr. 2. Max. number of calls attended by a Executive
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