Benchmarking: how Xerox regained its competitive edge INTRODUCTION This paper examines the benchmarking initiatives taken by Xerox as a part of its ’Leadership through Quality’ program during the early 1980s. The case discusses in detail the benchmarking concept and its implementation in various processes at Xerox. It also explores the positive impact of benchmarking practices on Xerox. The history of Xerox goes back to 1938‚ when Chester Carlson‚ a patent attorney and part-time inventor‚ made
Premium Management Quality assurance Malcolm Baldrige National Quality Award
Introduction Of Apple Inc. Apple Inc. is globally renowned as one of the leading companies‚ especially for its specialization in the personal computers and consumer electronics industry. The company is most well-known for the iPod‚ a digital music player and Macintosh‚ a personal computer released in 1984. Co-founded by Steve Jobs in 1976‚ the company was named under Apple Computers Inc. and its initial product Apple IIe gained relative popularity and success. The release of the Macintosh revolutionized
Premium Apple Inc.
B2B – benchmarking method analysis What is benchmarking ? Benchmarking is the systematic process of comparing business processes and performance metrics to industry best practices in terms of quality‚ time‚ and cost dimensions‚ and making such comparisons the bas to do things better‚ faster and cheaper. Why should you choose to run a benchmarking project ? * 75% of American organizations or companies conduct a benchmarking project every year : this is a proof that it is essential in
Premium Improve Best practice Management
SWOT analysis of Apple This is an Apple Inc. SWOT analysis for 2013. For more information on how to do SWOT analysis please refer to our article. Company background Name Industries served Apple Inc. Computer hardware Computer software Consumer electronics Digital distribution Worldwide U.S. Tim Cook $ 156.508 billion (2012) $ 41.733 billion (2012) 72‚800 Samsung Electronics Co.‚ Ltd.‚ Amazon.com‚ Inc.‚ International Business Machines Corporation‚ Cisco Systems‚ Inc.‚ Google Inc.‚ Microsoft Corporation
Free Apple Inc. Mac OS X App Store
INTRODUCTION Apple Computer‚ the Cupertino‚ California-based company ignited the personal computer revolution in the 1970s with the Apple II and reinvented the personal computer in the 1980s with the Macintosh. Apple computer is one of America’s most inventive companies. It developed many of the features that computer users have come to take for granted‚ including the graphical user interface‚ the mouse‚ the laser printer‚ and the color monitor. In the last 10 years alone‚ the company has issued
Premium Steve Jobs Apple Inc. Macintosh
CHALLENGES IN BENCHMARKING OF COMPUTER SYSTEMS Anirban Basu‚ Dept of CSE R&D‚ East Point College of Engineering & Technology Bangalore‚ India abasu@pqrsoftware.com . Abstract Benchmarking plays a critical role in evaluating the performance of systems that are ready for operation. However‚ with so many benchmarks available‚ and with absence of standardization‚ choosing the right benchmark is always not an easy task. Further interpretation of benchmarking result requires statistical analyses
Premium Benchmark
AP 1.0 Introduction Apple started in April 1976 as a computer company by Steve Wozniak at 26 years old and Steve Jobs at 21. Then‚ McKenna had designed the Apple logo in 1977. After putting in much effort‚ the annual sales reached $1 million selling the first microcomputer to use color graphics. In September 1997‚ Apple’s board of directors named Jobs as a temporary chief executive officer. Because of Jobs’s restorative efforts‚ by the decade’s end‚ the title of "temporary" was dropped
Premium Steve Jobs Apple Inc.
PEST ANALYSIS FOR APPLE INC The PEST analysis is the useful procedure to grasp market growth or decline. So it is a business dimension tools that helps to identify an organisations macro environment. The factors include in PEST analysis are Political factors‚ Economical factors‚ Social influence‚ Technological factors. An organisation cannot control the changes in those factors but any changes effect directly to an organisation. So the organisation should react quickly if any
Premium Economics International trade Value added tax
Internal Analysis Tangible resources Apple’s tangible resources are extensive and widely documented despite the company’s high level of security in matters of design. The value of analysing the tangible assets of the organisation lies in the determination of the potential for the creation of competitive advantage (Grant 2007). In terms of financial resources‚ the case quotes Apple’s market capitalisation is approximately US $550 billion‚ with sales annually over $100 billion. This makes Apple the most
Premium Steve Jobs Apple Inc. Apple Store
S.W.O.T Analysis- Apple Inc. Eleanor Arlook DMP- Thursday 6:30-9:20 SWOT ANALYSIS Apple designs‚ manufactures and markets personal computers and related software‚ portable digital music players‚ and related accessories.The company markets third party audio and video products‚ and provides related services.The company has a strong brand image‚ which enables it to command a premium price for its products‚ giving it an edge over regional as well as other global competitors. However‚ intense
Premium Apple Inc. Smartphone Mobile phone