Drew Galloway October 8th 2014 BMGT 1101 Apple Inc. Apple is an extraordinary company. The company was founded by Steve Jobs‚ Steve Wozniak‚ and Ronald Wayne on April 1st 1976. The whole purpose of Apple was‚ to develop and sell personal computers. It has come a long way from a small owned business into a multinational corporation. After the death of Steve Jobs the company had to hire a new CEO‚ Tim Cook. Tim Cook was the complete opposite of Steve Jobs. Steve Jobs was very loud and unpredictable
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Customer equity is a result of customer relationship management. Customer equity is the total of discounted lifetime values of all of the firms customers. In layman terms‚ the more loyal a customer‚ the more is the customer equity. Firms like McDonalds‚ Apple and Facebook have very high customer equity and that is why they have an amazing and sustainable competitive advantage. Customer Equity is made up of three components. Value Equity‚ Brand Equity and Relationship Equity. Value Equity
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Apple Inc. is an American multinational corporation with a focus on designing and manufacturing consumer electronics and software products. It was established in Cupertino‚ California on April 1‚ 1976 by Steve Jobs‚ Steve Wozniak and Ronald Wayne‚[1] and incorporated on January 3‚ 1977.[2] The company’s hardware products include the Macintosh line of personal computers‚ the iPod line of portable media players‚the iPad line of tablets‚ and the iPhone line of mobile phones. Apple’s software products
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The World Is An Apple By: Alberto S. Florentino Characters: Gloria - Mario - Pablo ( An improvised home behind a portion of the Intramuros walls.Two wooden boxes flank the doorway. At left is an acacia tree with a wooden bench under it.) (MARIO enters from the street at left. He is in his late twenties‚ shabbily dressed and with hair that seems to have been uncut for weeks. He puts his lunch bag on the bench
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MGT 488 Strategic Management: The Capstone Credit hours: 3 Term & year: Spring 2014 Delivery Mode: Tuesdays‚ 6-8:30 p.m.‚ UHB 1002‚ Lecture/Discussion Instructor: Carolee Rigsbee Office: UHB 4077 Office Hours: By appointment Phone: 217.206.8254 Email: crigs2@uis.edu Fax: 217.206.7543 Course Description (per catalog) “This course integrates concepts from CBM core courses to study key issues facing top managers and management teams. Students will analyze industry environments
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Marketing orientation is a concept of an organization which underlines that the company`s success is mainly based on customers` satisfaction. The stress here is put on valuing consumers` needs and wants first of all. “A marketing oriented firm (also called the marketing concept‚ or consumer focus‚ or customer focus) is one that allows the wants and needs of customers and potential customers to drive all the firm ’s strategic decisions. The firm ’s corporate culture is systematically committed
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Orientation and Training of new salesclerks. The Employees will be representing the company to the public the manner in which they conduct themselves is highly important. Critical aspects of their job include 1. Knowledge of computerized cash register system 2. Interaction with the customers. 3. Knowledge of the particular products being sold. A. Design a three-day orientation/training program for new salesclerks. Be sure to outline the specific topics (subjects to be covered and the techniques
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Induction Induction is the process for introducing a new employee to their work environment. It extends from the moment the prospective employee reads the advertisement for the position and fuses with their training and development as a part of the organisation. Why do we need an induction procedure? A proper induction will give both the employees and the organisation the following benefits: (1) It improves the motivation of new employees by helping them (2) quickly assimilate the
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Apple Research Project – Part IV QNT/561 May 12‚ 2014 Bonnie Merritt Apple Research Project – Part IV To help Apple figure out what can be done to maintain and/or surpass its current level of success within the smartphone market Team D created and administered a ten question survey. The purpose of the survey is to gain knowledge on what consumers think about the iPhone and determine any desired changes to ensure Apple’s top rating within the smartphone market. The results of the
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Should you listen to the Customer? 1. Why doesn’t Henry want to listen to the customers? Does he have a point? Are there some businesses where you should not listen to the customer? What about his Smurf comment Henry does have a point indeed. The Company has a long history of success‚ a constant growth despite the difficult economic times and 90.000 people that signed the fan site. Delacroix is a dance company that brings to its customers creative‚ innovative artistic programs
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