Effective feedback Berne suggest that « if we cannot receive any positive strokes we will look for negative strokes (Reece I‚ Walker S‚ 2002 :377). I learned that any positive or negative feedback in the classroom is better than ignoring the students. In my French classes‚ students need confidence to communicate in a foreign language. Students come to a course with previous learning experiences which may sometimes have been negative. I try to ensure that they feel comfortable and secure when they
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reviews. Awani restaurant didn’t meet customer expectation‚ the taste of the food was below the deserved price; according to the customer the food wasn’t worthy‚ the average prices were 20 to 50. Also awani restaurant failed in providing good service! Many reviews was complaining from the staff who working there; one review said “Very rude staff ‚ terrible service very unprofessional” this will make customer avoid going to awani restaurant; I believe that the quality of the service and good staff is more
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Customer Retention Customers are becoming harder to please. They are smarter‚ more price conscious‚ more demanding‚ less forgiving and they are approached by many more competitors with equal or better offers. According to Jeffrey Gitomer‚ American author & business trainer‚ the challenges is not necessarily to produce satisfied customers but the actual challenge is to produce delighted and loyal customers. It has been found that: 1. Acquiring new customers can cost five times more than the
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Using Assessment and Feedback to Enable Learning Many of my lessons involve embedding literacy into a topic so it is more meaningful for the learners. There are various ways of assessing work which are used. One method that is used is initial assessment‚ where the learners at the beginning of their induction into our pre-16 program do an online BSKB initial assessment in Maths‚ English and ICT. This is to ensure that the learner is at the right level of learning. These tests are formative and convergent
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Feedback on the essay plan Sarah Owens What will this feedback cover? • Understand the question and the requirements • How should it be structured? • What should your essay include? • What should it not include? • How to analyse case examples? • The importance of the conclusion. • Demystifying the language • What about other forms of strategy? • Final tips for achieving a distinction The Assignment • Critically evaluate the extent to which rational strategic planning offers a “one best way” to
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Listening and Feedback 4.3 One of the most common causes of work related conflict is lack of communication between co-workers. Good communication skills are essential in just about any workplace. My strategy would be an active listener; it is the most important communication skill you can acquire. By listening intently and not allow my mind to wonder off during a conversation with a co-worker or friend. I can ensure that I will retain the important information being discussed. If the conversation
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to provide effective feedback for the employees. During the simulated interview which was held in our classroom‚ me and my classmate exchange our work and evaluate each other’s performance. The evaluation should be constructive‚ specific and concrete. The process is very challenging especially for a first-time leader to give others’ feedback. Even though we have plenty of time to prepare ahead‚ it is still very challenging. Through the whole process for the effective feedbacks giving‚ I have also
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Positive feedback Positive feedback is a mechanism by which an output is enhanced‚ such as protein levels. However‚ in order to avoid any fluctuation in the protein level‚ the mechanism is inhibited stochastically (I)‚ therefore when the concentration of the activated protein (A) is past the threshold ([I])‚ the loop mechanism is activated and the concentration of A increases exponentially if d[A]=k [A] Positive feedback mechanisms are designed to accelerate or enhance the output created by a stimulus
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LT3 draft 1 feedback. Read comments & suggestions. Read around your area. Reapproach the texts. So your points can tick all the Assessment Objective boxes‚ aim to make a relevant‚ clear point and include detailed analysis of l‚s‚f‚ with terminology‚ a reference to context‚ discussion of critic/ alternative interpretation‚ a comparison or connection with another text in each point. Title Include your title Explore (whatever your focus is) in Brideshead Revisited by Evelyn Waugh and The Selected
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International Journal for Quality research UDK- 656.025.2:658.56 Short Scientific Paper (1.03) SERVICE QUALITY AND CUSTOMER SATISFACTION IN PUBLIC TRANSPORTS Filipa Fonseca1) Sofia Pinto1) Carlos Brito2) 1) Faculty of Economics and Management‚ Catholic University of Portugal‚ Portugal 2) Faculty of Economics‚ University of Porto‚ Portugal Abstract: The objective of the paper is to identify the determinants of service quality as well as its impact on the satisfaction of public transport commuters
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