the way the employees will behave the customers. In order to achieve this‚ there are some subtle behaviors that can send the most powerful messages to the customers. These involve the prompt initiation of the conversation‚ verbal greeting‚ getting customer committed which are all to welcome the customer as a guest. Hi is a good word with a smile on face to greet. Apart from these‚ icebreakers are also important which dispel the suspicious thoughts of the customers by using some compliments‚ comments
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11/8/12 The History of Apple Computer Steve Jobs and Steve Wosniak became friends in 1971. Wosniak was 21 and Job‚ 16. They belonged to a computer club where hobbyists build computers from kits. In 1976 Jobs convinced Wosniak that they might make a few dollars if they built a computer they could sell. Wosniak went to work. Although the machine was fairly simple‚ it was nevertheless a masterpiece of design‚ using far fewer parts than anything in its class‚ and quickly earning Wosniak a
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free essay on "Apple Inc. in 2012" from Anti Essays‚ your source for free research papers‚ essays‚ and term paper examples. Dozens of authors have written about the epic success story of the California based technology company Apple Inc. (“Apple”). Over its history‚ Apple has always been known as a pioneer in innovative technology design‚ a temple where artistic creation merges with technology geekiness. The following analysis provides an analytical appraisal of certain aspects of Apple Inc. based on
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Observations of an Apple The assignment was to observe a fruit or vegetable for at least an hour. I thought it was crazy and pointless but not so ridiculous that I would not do it and earn a bad grade. Before I started‚ I read Samuel Scudder’s essay “Learning to See” where he talks about having to do a similar type of assignment but with a fish. He eventually became engrossed in the fish and so I became determined that I was going to try to find all I possibly could about my apple in the hour that
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Emtel’s Market Segmentation Emtel divides its segments into three categorical parts: * For You * For your Business * For your Home For You By the term For You emtel targets individuals of mostly all age groups. For this particular segments or simply the biggest segment‚ emtel offers a wide range of services and promotions. For the For You segment emtel offers both the prepaid and postpaid option: Prepaid: Where one recharge his/her account and talk or text for only the amount
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Essentials of Marketing Mini-Project #1 Which segment you believe you would fall in to and why? The Sustainability Passion Index (SPI) is a segmentation model from The SHIFT Report‚ which is made up of five unique SPI segments based on people’s level of environmental consciousness. After a careful analysis of the five SPI segments‚ I believe I’d fall into the category of The Casual Spectator. Although it’s important to note that not all characteristics of The Casual Spectator express what I personally
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services. In such a highly competitive world it is very essential to design and market your products keeping in mind the target customers and markets. A product which is designed for the developed countries might not work in the third world countries and vice versa. So the companies‚ prior to designing their products and services must be aware of their target customers and markets. Once the designing and the production phases are over then comes the very important and the deciding phase which is
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Customer Intimacy When we talk about Apple comes to our mind all the technology and innovation that each year brings Apple to us they offers a wide variety of models and different styles in all of his presentation like macs‚ iPod or iPhone. What makes this brand apple so unique and innovative is the level of relationship between customer at the moment of buying because they are able not just to choose what they want they also personalize their product like the color‚ some details and they even
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next step is exploring what these consumers will buy. The importance of customer satisfaction diminishes when a firm has increased bargaining power. IMPORTANCE OF CONSUMER PERCEPTION The success of a business depends upon its ability to attract and retain customers that are willing to purchase goods and services at prices that are profitable to the company. Consumer perception describes how customers and potential customers view a company and its products and services. Consumer perception is
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Logos: Apple A very common sight for many people: The Apple logo. In the diagram on the separate sheet‚ we see how they used Fibonacci to make an aesthetically pleasing picture. The logo looks nice because of its rounded‚ almost spherical shape. Some would argue that it is perfect whereas others find it boring. Over the years the colours have changed from the rainbow stripes of 1976 to the monochrome of 1998. It had changed to be monochrome to look more professional as opposed to childish. It
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