"Apple inc customer service" Essays and Research Papers

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    customer service

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    Assessment activity 1: Locate and communicate OHS policies which clearly express the organisation’s commitment to implement relevant OHS legislation in the enterprise What information should be provided when communicating policies to staff? Information that should be provided to staff when communicating policies are as follows Duties of the employers‚ Duties of the employees and contractors Health and safety committees Discrimination in the workplace Risk assessments Control of risks Recording

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    Customer Service

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    HUMAN RESOURCES MANAGEMENT Continuous Assignment 2 Chapter 6: Performance Management and Appraisal Case Incident 1 Appraising the Secretaries at Sweetwater U Background: Rob Winchester is the newly appointed vice president at Sweetwater U and he faced problems after his university career began. Rob’s boss‚ Sweetwater’s president assigned him the first task of improving the performance appraisal system

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    the way the employees will behave the customers. In order to achieve this‚ there are some subtle behaviors that can send the most powerful messages to the customers. These involve the prompt initiation of the conversation‚ verbal greeting‚ getting customer committed which are all to welcome the customer as a guest. Hi is a good word with a smile on face to greet. Apart from these‚ icebreakers are also important which dispel the suspicious thoughts of the customers by using some compliments‚ comments

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    Part A- Historical Analysis: A. Business In: Apple Inc. is engaged in designing‚ manufacturing and marketing mobile communication and media devices‚ personal computers and portable digital music players. It also sells a range of related software‚ services‚ peripherals‚ networking solutions‚ and third-party digital content and applications as well as services and support offerings. Specifically‚ the company operates in the Technology sector and serves computer hardware‚ computer software

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    Apple Inc Marketing Report

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    Apple Inc. Presented by Wei Ping Sirin Taskin John Contents Company background Name | Apple Inc. | Industries served | Computer hardware‚ Computer software‚ Consumer electronics‚ Digital distribution | Geographic areas served | Worldwide | Headquarters | U.S. | Current CEO | Tim Cook | Revenue | $ 156.508 billion (2012) | Profit | $ 41.733 billion (2012) | Employees | 72‚800 (2012) | Main Competitors | Samsung Electronics Co‚ International Business Machines Corporation

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    Apple Inc Case Study

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    Officer‚ AppleInc. From: Adam Conley‚ Research and Development Vice-President‚ AppleInc. Subject: Not Recommending Expansion of AppleInc. to Lakeland‚ FL Attached is my recommendation report “Possible Expansion of AppleInc. to Lakeland‚ FL‚” which you requested for December 7‚ 2017. The report provides evidence of my recommendation not to expand AppleInc. to 6405 S Florida Ave‚ Lakeland‚ FL 33813. This is based on three criteria‚ is there enough parking to support customers‚ is it cost

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    Apple Inc Strategy

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    The two most important factors that made it difficult for Apple to compete in the PC industry were the lack of software availability for the Macintosh operating system and the lack of differentiation of Apple’s products. These two factors are key reasons why Apple’s share of the global PC market still languishes in the 3% range. Macintosh lagged in available applications early and is still paying the price for this today. In the 1990s‚ while the number of applications on PCs exploded‚ the Macintosh

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    Apple Inc Social Strategy

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    Apple Social Strategy In the case “Apple Inc. in 2010”‚ we can see that between 1980 and 1996‚ the company struggled with different management style and strategies. During those 16 years‚ Apple was a computer-based company that was not trying to differentiate itself from its competitor. That is why‚ in 1996‚ when Steve Jobs returned to Apple‚ he started to focus on the social aspect of Apple but also on how to innovate and create new products in order to differentiate the company. First of all

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    Strategic analysis of Apple inc * * Table of contents * 1. History of Apple inc 2. Analysis of strategy * 2.1 Applying Porter’s strategy framework to Apple Inc * 2.2 future strategies 3. Recommendations 4. Leadership/culture 5. Appendix 6. References * * * * * * * * * * * * * * * * * * * * 1. History on Apple Inc * Apple Inc. is an American corporation

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    Case Analysis on Apple Inc

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    1.0 Introduction Apple was founded in 1976. It is a relatively young company; a company with its own unique philosophy as to the way things ought to be. Apple exerts significant creative influence on the technology industry. Today‚ the company has three major products: Mac computers‚ iPod music players‚ and the iPhone. In addition to these offerings‚ the company also offers operating systems‚ developer tools‚ and database software. Apple’s recent success in the marketplace is founded on a philosophy

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