"Apple inc customer service" Essays and Research Papers

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    Abstract The following paper aims at discussing the financial position of the American multinational corporation‚ Apple inc.‚ which designs and markets consumer electronics‚ computers and personal computers mobile communication devices‚ and portable digital music and video players‚ as well as sells various related software‚ services‚ peripherals‚ and networking solutions. Apple Inc. together with subsidiaries sells its products worldwide through its online stores‚ retail stores‚ direct sales force

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    decisions being made. This can be determined either by hierarchy or departmentalization. Apple is a company that has a successful organizational structure determined by Steve Jobs who passed in October of 2011. Apple’s organizational structure is a combination of both vertical and horizontal. Apple’s infrastructure has been molded and molded again to fit the needs of the huge multi-billion dollar company. Apple began as a small business in 1976 with Steve Jobs and his partner Steve Wozniak by building

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    Swot Analysis Apple Inc.

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    SWOT Analysis: Apple Inc. Management 303 Management 303 SWOT Analysis of Apple Inc Section I – Organizational History and overview In 2007‚ Jobs told a crowd at the Macworld Expo that Apple would now be known as Apple Inc.‚ and not Apple Computer‚ Inc. The company had moved from producing only computers to offering the iPod‚ iTunes and more. That year‚ Apple also debuted its widely successful touch screen Smartphone and the less popular Apple TV. In early 2009‚ Jobs left Apple for a short

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    Apple Inc Strategic Analysis

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    Case 10: Apple Computer and Steve P. Jobs CURRENT SITUATION * Performance The current performance at Apple Inc. shows a slightly higher gross margin percentage of 33.9 compared to 32.9 for the previous year. This is based on figures from the quarterly report ending March 29‚ 2008 and the date for the comparison figure is the previous year ending March 31‚ 2007. The revenue for that same quarter was $7.51 billion with a net quarterly profit of $1.05 billion. The Macintosh computers unit

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    Apple Inc. Case Study

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    It ’s only a PowerPoint Outline‚ sorry we didn ’t actually write a paper‚ should still be of some help though. AppleInc. Case Study BUSI 400-003 September 24‚ 2008 Dominant Economic Characteristics Large Market Size Steady Growth Rate Number of rivals is constant/low Scope of competitive rivalry is intense Low differentiation of products Product innovation is key in competition No surplus of supply as it relates to demand Pace of technological change is high Competition Analysis

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    The Impact of Communication Styles on Customer Services Perry Leiss 12-10-12 Kaplan University The time that I was not satisfied with a service is the time I rented movies at the local video store. My problem had nothing to with the experience or how I was treated during my rental. My complaint came the day after when I returned the movies. When I return movies I always bring them back hours before they are due and I either put them in the back drop off or the front drop off‚ I rarely

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    Customer service knowledge

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    to provide your tutor with a brief outline.) Arthur Andersen is one of the worlds largest professional audit and financial service company. Advertising agency HBM was a medium size advertising agency. Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide

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    Business Analysis of Apple Incorporated Sarah Norton MGT/521 May 16‚ 2011 Jerry Davis Business Analysis of Apple Incorporated Apple Incorporated is a company that has made their mark in designing and marketing electronics‚ computer software‚ and personal computers. Some of Apple Incorporated’s most notable products include the Macintosh computer‚ the iSeries; iPod‚ iPhone‚ and iPad. Along with these computer applications Apple Incorporated also

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    Customer Service Memo

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    Candace Brooks (your Address) November 13‚ 2008 John Castro Partner-In-Charge CompuCom Systems‚ Inc. 7171 Forest Ln. Dallas‚ TX‎ 75230 Mr. Castro‚ I was introduced to your company by Mr. Brad Earls‚ one of your lead technicians. He has enlightened me that one of your Dallas offices is pursuing to hire qualified persons for your technical support department. I have more than a year and a half experience in the technical support field‚ inclusive of being the senior technician at

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    Management Report on Apple Inc. BCom20 POM Bridging Word Count: 2947 Michael Ma Ke Table of Contents 1.Introduction 3 2.Macro-environment analysis 4 2.1 LAWS and politics 2.2 THE Economy 2.3 Technology 2.4 Demographics 2.5 Social Issues and The Natural Environment 3. Competitive environment analysis 5 3.1 Competitive rivalry 3.2 Threats of new entrants 3.3 Threat of Substitutes 3.4 Bargaining Power of Suppliers 3.5 Bargaining Power of Buyers 4

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