"Apple inc customer service" Essays and Research Papers

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    Apple Inc.‚ 2008 1. What were Apple’s competitive advantages in the computer business? There are mainly two kinds of competitive advantages‚ which are cost advantage and differentiation advantage. Apparently‚ Apple adopted the latter one. On one hand‚ Apple enjoys high-end technology and innovation and keeps offering unique features. Apple put a high premium on creating machines that offered a cutting-edge‚ tightly integrated user experience. In marketing its Mac products‚ Apple highlighted

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    [STRATEGIC AUDIT REPORT OF APPLE INC] 1 APPLE INCORPORATED A STRATEGIC AUDIT REPORT ON APPLE INCORPORATED August 2010 Copyright © 2010 Sheikh Adnan All Rights Reserved 2 [STRATEGIC AUDIT REPORT OF APPLE INC] Submitted To University Of Wales‚ Lampeter As a partial requirement for the degree of MBA Strategic Management MBA Core Module: MBA3710-L Submitted by Sheikh Adnan Student Number: 29002361 Sheikh.adnan@stu.ctlondon.ac.uk Copyright © 2010 Sheikh Adnan All

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    Company Background Apple Inc. and its wholly-owned subsidiaries (collectively “Apple” or the “Company”) designs‚ manufactures and markets mobile communication and media devices‚ personal computers‚ and portable digital music players‚ and sells a variety of related software‚ services‚ peripherals‚ networking solutions‚ and third-party digital content and applications. The Company’s products and services include iPhone ® ‚ iPad ® ‚ Mac ® ‚ iPod ® ‚ Apple TV ® ‚ a portfolio of consumer and professional

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    NEW YORK -- Your best customer just complained about an employee’s phone manners. Or maybe it was the turnaround time on an order. Or maybe your Web site isn’t very customer friendly. These are customer service problems crying out for a solution. But if you really want to address your service issues‚ forget a quick-fix approach. Your small business and your customers will be better off if you look at service from a holistic point of view‚ one that includes all your employees‚ your internal processes

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    1. Abstract Introduction – Introducing Apple Inc. (One of the largest company in computer industry)‚ and the meaning of Key Success Factors as well as the main objective of the Research Paper. Relation to Previous Research – By analyzing different researches‚ we can have a whole picture of Apple’s success and see whether there have any managerial implication. Proposed Methods and Reflections – By using a questionnaire with different questions to respondents via Internet‚ we can analyze the data to

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    NAMES          Apple Inc  Industry: Computers & Mobile Devices • Exchange: NASDAQ GS    Apple continues to create economic value through innovative  product designs and strategic partnerships with component  parts suppliers and device manufacturers.  The company is  enjoying strong revenue growth and high profit margins‚ leading  to a market capitalization of 242.68 billion‚ making it the highest  valued technology company in the world.  The positive outlook  for Apple reflects multiple value‐creation drivers: 

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    INTRODUCTION: This project aims to research and understand an individual stock price change‚ Apple (identified as AAPL in the stock exchange market); by studying the statistics generated by market activity (prices) of the stock along with the price changes in Dow Jones Industrial Average (DJIA) and the Dow Jones U.S. Technology Index (DJUSTC). Assuming that the changes in DJIA and DJUSTC could be estimated by market moving economic indicators (e.g. updates of GDP‚ Jobless claims‚ Consumer confidence

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    Case Analysis: Apple Inc.‚ 2012 IBM introduced the personal computer into the mainstream in the 1980’s‚ after Apple pioneered the first usable “personal ” computing devices. By the early 1990’s‚ lower price and expanding capabilities drove the growth of “Wintel” (the windows OS combined with an Intel processor). The revenue growth continued through the early 2000’s then lowed over the next decades. The personal computer (PC) industry is in high dynamics‚ with new products emerging and old technology

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    Apple Inc.'s Future Growth

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    IRSPROPOSAL Course: Lecturer: Title: Prepared by: Due Date and Time: Business Research Methods (626) Mr. Schofield The Future Growth of Apple Inc. Stefania Arrivabene Monday November 5th‚ 3:00 PM Stefania Arrivabene IRS Proposal ESE 60 Lecturer: Mr Schofield Table of Contents Acknowledgments ........................................................................................................ 3 Introduction ...........................................................................

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    AppleInc. A Case Study in External Communication Executive Summary Background: On June 25‚ 2010 Apple released the iPhone 4. With its sleek‚ new‚ stainless steel frame design‚ thousands of people rushed to buy Apple’s latest gadget. Apple and its partner carriers received 600‚000 pre-orders for the iPhone 4s in the first 24 hours‚ making it the largest number of pre-orders Apple had received in a single day for any device up to that time. By the end of the month‚ Apple had sold over 1.7

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