Executive Summary One would think that the main purpose for a bank besides managing one ’s money would be giving good customer service. Excellence in customer service is the most important tool for sustained business growth. Customer complaints are part of the business life of any corporate entity. This is more so for banks because banks are service organizations. As a service organization‚ customer service and customer satisfaction should be the prime concern of any bank. Banks believe that by
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Types of Cheque Crossing/ Types Of Cross Cheque: General crossing Special crossing Restrictive crossing General Crossing: A cheque is said to be crossed generally when it bears across its face any of the following: Two transverse(cross) parallel lines. Two transverse parallel lines with the word “And Company” or “And Co”. Two transverse parallel lines with any abbreviation of the word “& Company”. Two transverse parallel lines with the words “Not Negotiable”. Two transverse parallel lines
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Green Banking Strategy: An Innovative Model for Sustainable Financial Inclusion in Emerging Markets Dr. Broto R. Bhardwaj‚ Dean‚ Research and Ms. Aarushi Malhotra‚ PH.D Scholar‚ Bharati Vidyapeeth University‚ Institute of Management and Research‚ New Delhi Abstract "Green Banking"‚ an effort by the banks to make the industries grow green and in the process restores the natural environment. This concept of "Green Banking" will be mutually beneficial to the banks‚ industries and the economy by enhancing
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I. Internet or Online Banking Internet banking is the act of conducting financial intermediation on the internet. It includes offering of information and selected services through the World Wide Web by banks and other financial service firm. For those who are quite new to the concept of online banking‚ this type of service offered by banks actually works the same way as traditional banking. The major difference lies in the convenience offered by online banking particularly when it comes to making
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the legal concept of gender equality is entrenched in the 1948 universal declaration of Human Rights. It was also stated again in the 1979 United Nations Convention on the elimination of all forms of discrimination against women. In a society like Nigeria‚ which is a largely patriarchal society‚ women tend to be comfortable to certain close-ended function in the society. It has also been confirmed that though men and women are supposed to be complementary partners in society ’s overall progress‚ women
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ICT in Banking Banking Facilities have been Improved due to ICT. People can now pay for goods using not only cash but plastic cards‚ cheques and direct debit cards. Smart cards can also be used to pay for goods over the internet. A person can now bank from home using the telephone or internet or even through their mobile phones. A person also no longer needs to go to the bank to take out money. Cash machines mean that people can take out money without having to visit the bank
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Page - 1 Mobile Banking (also known as M-Banking‚ m-banking‚ SMS Banking‚ etc.) is a term used for performing balance checks‚ account transactions‚ payments‚ etc.‚ via a mobile device such as a mobile phone. It was Internet Banking‚ which ushered in a new era in banking convenience by bringing the entire operations to the computer‚ and now mobile banking promises to take it to the next level. Internet Banking helped give the customers anytime access to their banks. Customers could check out their
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It can refer to all computer instructions in general or to any specific set of computer instructions. It is inclusive of both machine instructions and source code (more human-understandable instructions that must be rendered into machine code by compilers or interpreters before being executed). On most computer platforms‚ software can be grouped into a few broad categories: software is the basic software needed for a computer to operate. software refers to one or more computer programs and data
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Introduction In this assay‚ I will examine the relationships banking‚ starting with the Definition of Relationship Banking‚ then I will explain the benefits and costs of relationships banking‚ and in the end I will answer the question how relationships banking reduces information asymmetries. Definition of Relationship Banking The concept of Relation Banking is a strategy used by banks to their enhance profitability. They accomplish this by cross-selling financial products
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Universiti Sultan Zainal Abidin Kuala Terengganu‚ Terengganu Malaysia Abstract Islamic banking products and services are gaining popularity among non-Muslims across the globe due to its wider product coverage and ability to traverse the global economic melt-down. However‚ to what extent this statement is true in Malaysian context. Hence‚ this research aims to examine non-Muslim customers’ perception of Islamic banking products and services in Malaysia. The analysis of this research involved 152 respondents
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