The Hospitality Industry - a massive expansion of joy-bringing and inspired ideals that are present in different variations across the globe! There are so many adjectives you can use to describe the different facets of this incredible industry; some may be exotic and thrilling‚ while others are simply relaxing and luxurious! You really can not go wrong in this industry‚ and after all what ’s not to love? That is why I‚ having stumbled my way blindly into the hospitality experience‚ am not going to
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reference of the above case of McDonald’s‚ discuss the concept of marketing for a service industry (such as Restaurant or Hotel) with relevant examples and also mention its characteristics. (1.1) M1 1.1 Marketing Marketing is the process to find out the needs‚ wants and the customers’ demands so that the customers will be satisfied after using that product. The process of discovering and translating consumer needs and wants into product and service specification‚ creating demand for these product and
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Abraham Maslow is a famous psychologist known for creating Maslow’s Hierarchy of Needs. The sections of his hierarchy are divided up into five groups. These sections include: physiological needs‚ safety needs‚ love and belonging needs‚ esteem needs‚ and self actualization. Maslow’s hierarchy of needs can be used to explain nearly all human behavior. Physiological needs‚ safety needs‚ and love and belonging needs are especially present in my everyday life. Physiological needs are present in my everyday
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IHM110 Week 2: Introduction to Hospitality Industry and the Origin of the Hotel IHM 110 Outline • Meaning and definition of Hospitality industry • The origin of the hotel • What service the industry provides and who it provides for • Characteristics of the hospitality industry IHM 110 What is the meaning of HOSPITALITY “The friendly reception and treatment of guest or stranger” ____________ “The act of kindness in welcoming and looking after the basic needs of guests or strangers‚ mainly relation
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1.0 Introduction The term hospitality is derived from the French word hospice. A famous hospice was the Hospice du Beaune in Beaune‚ France. This was a long-term hospital support through the generosity of the wealthy. When people are traveling it is nice for businesses providing service and provides them with hospitality. (Crystal I. et. al.‚ 2010) Hospitality industry consists of wide category of fields within service industry and travel industry. Service industry includes lodging‚ restaurant‚
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their needs‚ from the most basic to the higher nature. The concept of hierarchy of needs of Maslow proposed in his theory of personality‚ displays a series of requirements regarding that every individual are structurally organized (like a pyramid)‚ according to a biological determination caused by genetic constitution of the individual. In the lower part of the structure and the highest priority at the top of lower priority needs are located. According to the structure physiological needs: These
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Contemporary Issues in Hospitality & Tourism Administration Arlene M. Garrick Oklahoma State University‚ Stillwater September 29‚ 2009 Corporate Social Responsibility in the Hospitality Industry Introduction Corporate Social Responsibility (CSR) has progressively become known as a germane issue in the corporate world for the past decade. Making the world a better place‚ socially and environmentally‚ is a global accepted phenomenon. According to Porter
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IMPACT OF GLOBALIZATION ON HOSPITALITY AND/OR TOURISM INDUSTRY Globalization refers to the increments in the relationships of the people‚ industries‚ culture and various activities of economy. The term Globalization refers to the economics and all the global distribution of the production of goods and service which ultimately reduces the barriers of international trade like export fees‚ import quotas and various other tariffs‚ Cowen (2003). The Globalization has contributed to the growth of economy
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of Maslow’s Hierarchy of Needs In Cormac McCarthy’s post-apocalyptic novel‚ “The Road”‚ a man and his young son find themselves on a journey fighting for survival through a dark and desolate world. With no identity or any hope in the future‚ the characters are faced with many compromising decisions. Two levels of Maslow’s Hierarchy of Needs‚ the physiological and safety levels provide the most motivation and validation for the characters’ actions throughout the novel. There are 5 major levels
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Challenges For Hospitality Industry | | 1. Shortage of skilled employees:One of the greatest challenges plaguing the hospitality industry is the unavailability of quality workforce in different skill levels. The hospitality industry has failed to retain good professionals. 2. Retaining quality workforce:Retention of the workforce through training and development in the hotel industry is a problem and attrition levels are too high. One of the reasons for this is unattractive wage packages.
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