Good Customer Service Good customer service consists of good attitudes‚ being aware of customers‚ and knowing your job. First of all‚ one way to characterize good customer service is having a good attitude. For example: When I go into a business‚ someone should greet me in a good manner. Furthermore‚ if I need help‚ the employee should be more than willing to help with a smile on their face. The first step of good customer service is giving the customer immediate attention. Customers want the
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response to this customer. Analyze the responses of your classmates. What makes a good “service recovery” response. Develop some general guidelines. A. Response Letter: Dear Sir/Ma’am‚ I am writing in response to your letter in which you described your disappointment in our service. I apologize for the treatment you and your family received and want to assure you that it does not reflect the quality of service we strive to maintain. I have already spoken with my employees and am confident this
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BSA I-15 Study and Thinking skills in English ENGL 1013 Implied Topic Sentence In some paragraphs‚ the topic sentences are not stated but implied. In the succeeding paragraph the central idea implied is the miracle of the machine age. At times a writer wants to avoid a direct statement that seems forced or artificial. In such situations the topic sentence is implied. What is implied topic sentence? 1. Some paragraphs doesn’t state there topic sentences. 2. This
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day to day basis; 2. Advise on the terms needed in a sale of goods contract in order to protect the seller’s position in respect of price‚ payment and delivery; 3. Apply simple terms in a sale of goods contract dealing with price‚ payment and delivery; 4. Advise on the principal remedies available to the unpaid seller of goods; 5. Identify the terms which need to be included in a retention of title clause in order for it to work and also other terms which may be included‚ and advise on
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The principle of implied powers was that the government possessed the authority to make any laws "necessary and proper" to help and protect the American people. Hamilton felt these implied powers were necessary to run an efficient government because it would protect the people from corruption. He felt that the only way for a government to remain stable
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$221.4 million in 2005. (Greenwald) These numbers are incredibly high‚ and where is all this money being used? We have been asking these questions for years now‚ and our government doesn’t seem to give us a set answer. In Robert Greenwald’s “Iraq for Sale‚” he brings some of the things this money is being spent on into plain sight. Special interest groups stationed in Iraq include private contractors from TITAN‚ C.A.C.I‚ Halliburton‚ and KBR. Greenwald shows us the corruption and dishonesty of these
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Words and Their Implied Meanings Would you rather belong to the "Apple Dumpling Gang" or the "Crypts"? The connotation of the word gang reaches "hit an all time low" in the 1990’s. We envision today’s gang members as drug lords who kill each other on street corners. Society rejects and imprisons them. Once members of a "gang" simply shared common interests and enjoyed social acceptance‚ much as members of a club today. Many pairs of words have experienced a similar disagreement in connotation
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Implied Warranties Case Study Implied Warranties FACTS: Peter and Tanya Rothing operated Diamond R Stables near Belgrade‚ Montana‚ where they bred‚ trained and sold horses. Arnold Kallestad owns a ranch in Gallatin County‚ Montana‚ where he grows hay and grain‚ and raise Red Angus cattle. For more than twenty years‚ Kallestad has sold between 300 and 1‚000 tons of hay annually‚ sometimes advertising it for sale in the Bozeman Daily Chronicle. In 2001‚ the Rothing’s bought hay from Kallestad
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through various media files regarding legal processes‚ concepts and outcomes. One reason law is essential to the efficient operation of a society is that it provides a consistent‚ fair and just way of governing a community. It is extremely important that every member of the community has a fair trial and course of justice‚ as well as the idea that no one is above the law‚ and no person is allowed to take justice into their own hands‚ as outlined in Dicey’s rule of law. This is demonstrated through
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Term Proposal When concerning ethical behavior‚ ethics can also imply with fairness. Companies that show fairness and justice tend to practice ethical behavior. However‚ there are many differences we think are justifiable for treating people differently. For example‚ an organization may think it is fair to terminate any employee over excessive tardiness or promote an employee for exceeding the expectations of his or her job performance. On the other hand‚ there are also reasonable criteria that
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