A SUMMER TRAINING PROJECT REPORT ON “CUSTOMER SATISFACTION ON ICICI BANK” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2010-13 UNDER THE GUIDANCE : SUBMITTED BY: Ms.Sonia Arora Jacob Varghese FACULTY (Management)‚ CPJCHS Enroll.No.-10421501710 BATCH NO.- 2010-13 CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES & SCHOOL OF LAW An ISO 9001:2008 Certified Institute
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Juliet died for love‚ but what would have happened if they had not. Would the feud continue? The most important scene in Romeo and Juliet is act V scene iii. This is the scene when Romeo and Juliet kill themselves and the family feud dies with it. In act V scene iii the family feud dies. One quote is “some shall be pardoned‚ and some punished” (V.iii 326). Since the feud was the whole reason this debacle happened that makes this act the most important because the feud would not have ended without
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EFFECT OF AFTER SALE SERVICES ON CUSTOMER SATISFACTION AND LOYALTY IN AUTOMOTIVE INDUSTRY OF ETHIOPIA BY KINDYE ESSA MUSTOFA ADDIS ABABA UNIVERSITY COLLEGE OF MANAGEMENT‚ INFORMATION AND ECONOMICS SCIENCE MASTER OF BUSINESS ADMINISTRATION PROGRAM August 2011 EFFECT OF AFTER SALE SERVICES ON CUSTOMER SATISFACTION AND LOYALTY IN AUTOMOTIVE INDUSTRY OF ETHIOPIA A Thesis Submitted to the School of Graduate Studies of Addis Ababa University in Partial Fulfillment to the Requirements
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What dog is would be a perfect fit for you? Alexander Pope once said" Histories are full of examples and fidelity of dogs than of friends". This quote rings true to all owners of dogs when they look back at all the times they’ve needed a friend‚ and their dog has been there to comfort them even when their human friends have not. But unlike the selection of our human friends which happens mainly by circumstance and chance‚ more effort and thought must be taken in the selection of a pet.
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Customer loyalty and customer satisfaction Customer Loyalty can be difficult to define given the different views that are presented within the literature. Zithaml‚ Berry and Parasuraman (1996) determine that loyalty includes a customer’s intention to stay with an organisation and that loyalty includes four elements: repurchase intentions‚ recommending the service provider to other customers‚ less complaints and tolerance of price increases. Oliver‚ (1999) provides a different definition and
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Why Historians Would Be Interested in Ancient Rome Ancient Rome was a very important part of history. It spanned many centuries‚ and experienced a great amount of change throughout its existence. People of power came to rise and eventually fall throughout Rome’s legacy‚ as did different kinds of governments. Conflicts between Rome and its enemies (and sometimes its allies) were frequent and often affected Rome’s entire empire. Throughout Rome’s history‚ many different systems of money and economics
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CUSTOMER SATISFACTION AND LOYALTY IN LOGISTICS SERVICES @ DHL EXPRESS (I) PVT LTD A PROJECT REPORT Submitted in Partial fulfillment of the degree of requirement for the award of MASTER OF BUSINESS ADMISTRATION (Marketing & HR) Submitted by GAURAB DUTTA Registration No: P07BA126 Under the guidance of Dr. S. Lalitha Prof. in Management Studies BHARATH UNIVERSITY SCHOOL OF MANAGEMENT STUDIES Chennai 600073 India May 2009 School of Management Studies 173‚ Agaram
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“EFFECTIVENESS OF CUSTOMER RELATIONSHIP MANAGEMENT PROGRAMME IN STATE BANK OF INDIA” Submitted In The Partial Fulfillment Of Degree Of MBA Batch 2006-08 SUBMITTED TO: - SUBMITTED BY:- Mrs. Riya Sharma Rishi Gupta (Project Guide) Roll no. 0471483906 [pic] MAHARAJA AGRASEN INSTITUE OF TECHNOLOGY PSP AREA‚ SECTOR-22 ROHINI‚ DELHI—110085 Ph: 25489493- WHOM
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What is your opinion on modern music? I won’t judge you on your opinion‚ if you don’t judge mine. I was just curious to see some of the responses from this question. I feel that when some people use the term that music now a days isn’t "real" or takes no "talent" doesn’t have a factual argument behind it. I’m sure that in previous generations‚ the music the listened to was also called not "real" by others older than them‚ but now that’s what is referred to as real music. Does this mean that generations
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Based on the articles provided‚ I believe that the Daubert standard is the best for Florida simply because judges are more involved in the case itself. I feel that the Daubert standard requires expert testimony to be more specific about the language that is used and the explanation provided by the expert. The Daubert standard analyzes the science and application of the expert’s testimony. Since the Daubert standard is highly based on the expert testimony being reliable‚ vigorous cross-examination
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