The current issue and full text archive of this journal is available at www.emeraldinsight.com/0960-4529.htm The impact of financial services quality and fairness on customer satisfaction Houn-Gee Chen Department of Business Administration‚ National Taiwan University‚ Taipei‚ Taiwan The impact of fairness 399 Julie Yu-Chih Liu Department of Information Management‚ Yuan Ze University‚ Chung-Li‚ Taiwan Tsong Shin Sheu Department of Industrial Eng. and Management‚ Nan Kai University
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Pilgrim Fathers The pilgrim fathers where different to other colonists because when they arrived in America they did not explore the land. The pilgrim fathers stayed at the beach‚ set up camp and survived badly. The pilgrim fathers where extremely religious. They would not sing any song or do any dance because it distracted their memory when they talked to god. The pilgrim fathers where ordinary people with ordinary jobs such as a black smith or farmers. When the pilgrim fathers travelled to America
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Diary of a Young Girl by Anne Frank is that the Frank family‚ the Van Daan family and Mr. Dussel are hiding in the Secret Annex during the Holocaust and are constantly in fear of being caught and sent to a concentration camp. This conflict is man vs society and is an external conflict because during the Holocaust‚ the malevolent society led people to believe that Jews were evil‚ although‚ the millions of the Jews that were killed during the Holocaust were innocent- including Anne and most of the others
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When reading this play about Anne Frank I have learned many new details about her. The play gave a great amount of detail on how she felt and what she thought about. This play is a very sad play‚ but that also has humor in it to make it a little less tragic. Anne Franks quote is “In spite of everything‚ I still believe people are really good at heart.” In the play‚ it reads “I’ll come in here with you and mother‚ and Mr. Dussel can have my bed.” Anne has been being very kind when she said this
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necessarily fun. He is in a constant state of stage fright‚ he says‚ because he never knows what part of his life he is going to have to act in next (Vonnegut 23)”. Billy Pilgrim has lost control over one of the most important principles we humans tend to treasure in life—time—but he also feels eerie in performing in his own life. Billy Pilgrim the protagonist‚ has become unstuck in time. Billy was capture and incarcerated by the Germans during the last years of World War II‚ and throughout the novel he travels
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Anne Frank “I keep my ideals‚ because in spite of everything I still believe that people are really good at heart.” -Anne Frank In March 1945 about 50‚000 people died at the concentration camp Bergen-Belsen‚ including Anne Frank and her sister Margot. Bergen-Belsen was located near Hanover in northwest Germany. The holocaust was a very mortifying time for many. About 20‚000 camps held over 11 million Jews along with anyone else who didn’t meet Hitler’s expectations. Many of these people were starved
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bloodcurdling insights and details. Her name was Anne Frank. Annelise Marie Frank was a Jew born in Frankfurt‚ Germany on the 12th of June 1929. She lived at a time when Jews and other ‘non perfect’ races were slowly losing their rights and they were being treated more and more like animals. She was born to her mother Edith Frank and her father Otto Heinrich Frank. She had one eldest sister Margot whom she was very close to. Margot was 3 years elder than Anne. She had a very happy childhood playing with
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Courageous and Strong People of the Past Anne Frank once said‚ “The weak die out and the strong will survive‚ and will live on forever!” People must be strong and hopeful if they want to persevere through extreme circumstances like a genocide. Anne Frank and Vahan Kenderian were these strong people. Vahan‚ like Anne Frank‚ was in his teen years when there was a genocide of his people. All of his family was killed‚ so his only option was to escape to Constantinople. Vahan Kenderian from Forgotten
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older than her. Anne was always jealous of Margot‚ since she did so good at school Margot was set as the example and their parents compared the two sisters to each other constantly. Anne didn’t like being compared to her older sister every time her sister got a good grade in school or did something nice for others. Her favorite family member was her father and she even had a pet name for him "Pim" which she used to refer to him in her diary. In 1933‚ the Frank family moved and Anne adapted very well
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Anne Hutchinson was the spirited daughter of a clergyman. She was born in England‚ but moved to Boston in 1634. The main reason she moved was to follow Reverend John Cotton‚ whom she greatly admired. Once in Boston‚ Cotton helped to get Anne accepted into the church. She was very spiritual and would have gatherings at her house in which those there could discuss the sermon of the week. This started out as a godly activity‚ but soon began to be a place where people could complain about and criticize
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