EXECUTIVE MANUAL STRATEGIC MARKETING – DURABLE CONSUMER GOODS Jean-Claude Larréché The Alfred H. Heineken Chaired Professor of Marketing INSEAD Hubert Gatignon The Claude Janssen Chaired Professor of Business Administration and Professor of Marketing INSEAD Rémi Triolet Simulation Expert Copyright © StratX 2015-02-16 1 TABLE OF CONTENT I. Introduction to Markstrat ____________________________________________________________ 3 II. the Markstrat World ________________________________________________________________
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Situation: Submarino.com is a leading e-retailer in Latin America that offers products in multiple categories; Books‚ Rare and Imported Books‚ CDs‚ MP3s‚ Video and DVD’s‚ Toys and Games‚ Software and Computer Supplies‚ Cell Phones and Consumer Electronics (TVs‚ DVD Players‚ etc.). The company is headquartered in Brazil with virtual stores in Argentina‚ Mexico‚ Spain and Portugal. Submarino.com was launched in June 1999 by Antonio Bonchristiano. Bonchristiano obtained backing from GP Investments
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Online Ethical‚ Legal‚ and Regulatory Issues in B2B versus B2C Introduction Companies doing business on the Web must be certain of their ability to manage the liabilities that can emerge as a result of today’s online business environment. This environment includes laws and ethical factors that are sometimes different from those in the brick and mortar setting. The online environment often forms a network of customers who can have considerable levels of communication with each other. Online businesses
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Case Study #3: Decision Support‚ Artificial Intelligence‚ and B2C E-Commerce: the Case of Unilever By Dustin Allen MNGT 220-01 November 20‚ 2003 Question #1 Decision support systems‚ simply known as DSS‚ are often narrowly defined as highly flexible and interactive IT systems that are designed to support decision-making when the problem is non-structured (Haag‚ 2004). This definition expresses several keywords: support and non-structured. This means that although DSS greatly enhance
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1.0 Introduction The Internet has been compared to the California Gold Rush of 1849 in which Levi Strauss built a Fortune 500 company by supplying miners with clothing (White Paper‚ Building an E-commerce Network). Levi’s managed to reap from the opportunities of the California Gold Rush. However‚ in an attempt to achieve the same success with the Internet and ecommerce‚ Levi’s failed to succeed. This paper investigates key reasons for such failure and identifies generic critical success factors
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D1 – Evaluate how managing resources and controlling budgets can improve the performance of Asda. It’s important for Asda to manage all its resources and control its budgets to be successful. Managing resources and budgets gives Asda more structure and stability leading to high performance and success. If resources and budgets are not controlled then many problems could occur for Asda leading to bad performance and failure. Managing the human resources department can help to build more reliable
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El Internet es una creciente y continua evolución de una criatura que vive en perpetuidad. Como tal‚ sería conveniente reflexionar sobre el negocio jurídico e Internet y las cuestiones éticas de comercialización de B2B y B2C. Lo que está escrito y publicado en línea estará allí para siempre. Imagínese los miles de millones a miles de millones de páginas de información de texto que son y serán almacenados durante un largo tiempo. Hay incluso un sitio donde se puede ir camino de regreso para ver
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2009 ISECS International Colloquium on Computing‚ Communication‚ Control‚ and Management Study on the Impacts of Service Quality and Customer Satisfaction on Customer Loyalty in B2C E-commerce Yangcheng Hu Department of Management Engineering Nanchang Institute of Technology Nanchang‚ China hyczju@126.com Although‚ a number of studies have documented the relationship between service quality‚ satisfaction and loyalty in traditional service industries and e-commerce settings‚ theoretical
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model of business environments to critically examine the external environment of Asda Wal-Mart as outlined in the case study that follows. Each organisation has a unique external and internal environment that has unique impacts on the organisation. A stakeholder’s analysis categorises that environment determining whether an organisation or a person has any low or high interest and power over the business. Based on The Asda Wal-Mart case study‚ stakeholders are consecutive: HIGH INTEREST LOW INTEREST
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business in the UK. To set the stage‚ the initial implementation and learning from phone/catalogue home-shopping in ASDA is outlined to demonstrate why e-commerce was seen as most economically suitable to conduct a grocery home-shopping business. Then the paper illustrates the development stages and critical aspects of ASDA.com’s Web shop. Particularly‚ it delineates the operational aspects of B2C e-commerce in the grocery business: fulfillment center and fulfillment process. The case will also describe
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