Chapter 1: electronic commerce (EC) The process of buying‚ selling‚ or exchanging products‚ services‚ or information via computer networks‚ including the internet e-business A broader definition of EC that includes not just the buying and selling of goods and services‚ but also servicing customers‚ collaborating with business partners‚ conducting e-learning‚ and conducting electronic transactions within an organization Pure and Partial E-Commerce Partial e-commerce is when a company
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following paragraphs will explain some differences of ethical‚ legal‚ and regulatory issues on a B2B compared to a B2C site. Differences in Ethical Issues Ethical issues should be a concern in both the B2B and B2C websites. In a B2C site the business would need to make sure there is security and privacy in every transaction that transfers information provide by the customer. The privacy on a B2C site should protect the customer from third party vendors by keeping any supplied information such as e-mail
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products/services. The B2C channel refers to the specialized channel composed by bakeries‚ pastry shops‚ groceries and bars‚ which buy Lindt’s products in order to sell them to their customers. Today‚ Lindt does not have a specific communication with the clients of these two channels. The company mainly uses a conventional marketing strategy to maintain its relationships with clients: for B2B channel‚ the company’s website is almost the only tool clients use to contact the company; for B2C channel‚ he communication
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operates in the competitive environment of the retail grocery industry. Tesco battles by expanding market demand‚ increasing market share and defending market share with strategies such as flank‚ pre-emptive or mobile. In return the main competitors Asda and Sainsbury’s are attacking the market leader by using offensive strategies such as frontal‚ flank or bypass‚ in order to gain market share. Tesco’s understanding of the customers as well as its strong defensive marketing strategies against competitors
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focus on B2C business of Amazon and analyze Amazon B2C business as a whole‚ but not a particular product of Amazon. Whenever we analyze the Five Porter’s Force Model‚ we are referring to an industry‚ but not a company within that industry. Therefore‚ when you do the “Analysis of online retailing (B2C) industry by Five Porter’s Force Model”‚ you should analyze the online retailing (B2C) industry‚ but not Amazon. For example‚ when you refer to the threat of substitute of online retailing (B2C) industry
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prefer not to have disaster recovery plans. Under what circumstances does this make sense? Discuss. [5] 3.A body scan at airports created a big debate. Debate both points of this issue and relate it to EC security. [10] 4. . Your B2C site has been hacked. List two organizations where you would report this incident so that they can alert other sites. How do you do this‚ and what type of information do you have to provide?[5] 1. Consider how a hacker might trick people into
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(1996). Management and organisational behaviour: A student workbook. London: Pitman webTutor2u (2013) Change Management. (n.d.). Retrieved from http://www.tutor2u.net/blog/index.php/business-studies/comments/revision-presentation-change-management Asda supplier (2013) Local sourcing. (n.d.). Retrieved from http://www.asdasupplier.com/about-us/local-sourcing Change Management Process. (2013). Retrieved ‚ from http://www.change-management.com/tutorial-change-process-detailed.htm Nice (2013)www.nice
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A stakeholder is someone who has an interest in a business. Stakeholders are individuals‚ groups or organisations that are affected by the activity of a business. Customers are arguably the most important stakeholder. This is because they are the main source of cash flow in a business. This means that the business has to listen to what the customers want and need in order to make a profit. Customers Customers are arguably the most important stakeholder. This is because they are the main source
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INFO 3435 eCommerce Teaching Objectives 2. eCommerce Business Models and Concepts • • • • Identify the key components of eCommerce business models. Describe the major B2C business models. Describe the major B2B business models. Describe business models in other emerging areas of eCommerce. • Explain the key business concepts and strategies applicable to eCommerce. Alexander Nikov 2-2 How popular is Tweet Tweet: What’s Your Business Model? • What characteristics or benchmarks can be used to
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asda UNIT 24: EMPLOYEE RELATIONS SUBMITTED BY: [Type the author name] TABLE OF CONTENTS PAGE 1. Wal-Mart’s and ASDA’s approach to resisting 2 trade union organisation as unitarist or pluralist (union substitution or suppression) 2. Examples of the strategy they appear to have adopted 3 3. Changes to trade unionism (certainly since the 1980’s) have affected employee relations
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