EVALUATION - GENERAL ISSUES Definition of evaluation and its types 1 Basic methods of evaluation surveys 7 Data collection methods 7 Document analysis 7 Individual interviews 7 Questionnaire survey 8 Focus groups 8 Observation techniques 8 Group techniques 9 Data analysis methods 9 Statistical analysis 9 Qualitative analysis 9 Assessment methods 9 Experts’ panel 10 Benchmarking 10 SWOT analysis 10 Cost-benefit analysis 10
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Change and Culture Case Study II Six months after the merger of Mercy Medical Hospitals and the Promedica Health Systems‚ the new administration initiated a significant reduction in workforce. The decision was made to redesign patient care delivery. The administration’s first job redesign recommendation was that of a universal worker. The universal worker would deliver many support services. Although this is not a fail proof system‚ the administration wanted other options to be considered as well
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even for the flat organization as well it depends on certain type of people and their expectations from a company. 3. How could the implementation have been done differently from the start? * What are the systems and processes that need to change? * What are the values and assumptions that need to change? * Over what time period the implementation should be done? Ans.3.
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PUBLIC-PRIVATE SECTOR COOPERATION FOR DEVELOPMENT IN MALAYSIA 13 Public-Private Sector Cooperation for Development in Malaysia MUHAMMAD RAIS BIN ABDUL KARIM‚ Malaysian Administrative Modernization and Management Planning Unit (MAMPU) Prime Minister’s Department Kuala Lumpur‚ Malaysia Introduction MALAYSIA’S GROWING competitive edge in the world economy was underscored in The 1995 World Competitiveness Report published by the World Economic Forum and the International Institute of Management
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GENERAL CONTEXT ANALYSIS Oak Knoll Naval Base The redevelopment plan for Oak Knoll Naval Base following its previous attempt is set to undergo changes that reflect the changing lifestyles in this middle and low income community. The physical situation of the project in Oakland District in California lays bare some social issues that need to be addressed because of the common feeling that the community has been neglected by the economic policy adopted by government. Although the place is currently
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Week 3 – Group Alpha Chapter 6 Case Study – Cami Machado and Listo Systems’ Digital Information Services Team A recent incident involving hacking and data theft prompted the implementation of a new data security system at Listo Systems. A “black box” system will be installed on every PC in the company and will not only affect the way data moves but also who has access to sensitive files. Nearly everyone at Listo Systems will be doing things very differently once the black boxes are in place
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John Kotter’s eight-step process has been identified as steps whereby management should practice to boost the probability of successful implementation of changes shown in Figure4. Figure4. A Systematic Approach: Eight Steps to Change. We shall use the impact of low-cost airline as an example to understand each step. In 2003‚ Lufthansa was facing intense competition from low-cost airline on short-haul domestic flights. In the fight for domination in the German skies‚ Lufthansa intend
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The failure and withdrawal of the clinical system from The new south Wales project in 1996 was an unfortunate yet an eye opener to organization implementing complex system like the NSW project. The NSW shows areas of incompatibility in their implementation strategy. The case study vividly outlines and fits into the sculpture of the theories of failure outlined by Saucer [1996] and Lyytinen and Hirschheim[1987].Saucer’s theory of failure emphasis on failure due to different perspectives from different
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Western Union is the worldwide money transfer leader. It attained reputation by providing consumers with fast and convenient ways to send and receive money all around the world. As an aggressive company‚ Western Union’s strategy is to focus on growing its global consumer and payment business. In order to accomplish its global objectives‚ Christina Gold‚ the CEO of Western Union‚ had begun implementing a new organization structure. This new structure is expected to help company’s expansion and fit
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‘Policies embody claims to speak with authority‚ they legitimate and initiate practices in the world‚ and they privilege certain visions and interests’ Ball (1990; p22). There is a vast number of definitions for what is a policy as the word varies over different disciplines. According to the literature policy means a plan of action‚ or a statement of aims or ideals. Ball (1994a; p10)‚ states that “policy is text and action‚ words and deeds‚ it is enacted as well as what is intended”. Based on
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