activities to achieve desired outcomes. A manager is someone who works with and through other people by co-ordinating their work activities to accomplish organisational goals. (Robbins‚ Stagg‚ Coulter‚ 2003‚ p.10) This definition states‚ the fundamental responsibility of a manager‚ is to accomplish the organisations objectives by ’getting things done through people’. There are however several ways of conceiving managerial responsibilities‚ as a ’manager’ can be viewed from many different positions
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FIANCE FOR MANAGER ASSIGNMENT Submission Date: 05th May 2013 Question: You are required to evaluate the financial performance of AirAsia Bhd. over its recent two years operation. * A brief description of the AirAsia Bhd.’s history‚ the nature of products/services in operation and the objectives. Figure 1.0 Air Asia Logo. AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered in Kuala Lumpur. AirAsia Berhad is Asia’s largest‚ and the world’s best‚ low-fare
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SOFT SKILLS FOR MANAGERS: As a manager‚ it has never been enough to be technically adept. You have to excel at soft skills as well. Soft skills are the personality traits‚ attitudes‚ habits‚ and behaviors you display when working with others. While good soft skills are also important for employees‚ they are critical for managers - and for those who want to be managers. Here are the ten most important soft skills managers need to master. Top Soft Skills For Managers: * Dependability Can
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Throughout the essay‚ the managers will be referred to as Mr X and Mr Y and their company’s will be referred to as Company X and Company Y respectively due to confidential reasons. The first manager that was interviewed in order to fulfil this task was Mr X. He works for Company X‚ which is‚ a large service based organisation at the position of ‘Head of Corporate Credit Administration.’ His key responsibility at this bank is to provide credit administration support to Corporate‚ Investment
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organizational unit‚ every manager must perform some ceremonial duties as well as greet dignitaries‚ attend weddings‚ or take out customers. As figurehead of an organization managers need to take responsibility for actions of the employees such as taking blame for a mishap that may have occurred Leader Managers are responsible for the work of their respective people of their unit. They must partake in leadership roles such as motivating and encouraging employees. As a leader‚ the manager must empower their
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essentially important to achieve the objectives of organisations‚ which are mainly effectiveness and efficiency. So‚ what exactly is motivation? Motivation refers to the psychological forces that determine a person’s behaviour‚ and can be divided into two aspects - intrinsic and extrinsic. Intrinsic motivation refers to motivation that is derived from one’s own sake‚ while extrinsic motivation is derived from behaviour that is affected by external forces‚ such as material rewards or to avoid punishment
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Running head: OPERATIONS SERVICE MANAGEMENT Operations Service Management Name: Institution OPERATIONS SERVICE MANAGEMENT Introduction Operations management is the process by which the managers in an organization ensure that all the services delivered by the organization are efficient using as little resources as possible. The essay uses the electronic business as the example in this case. Service people are the members of staff that help to attend to the clients or customers. In short
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What are the qualities of an effective manager? A manager is a person responsible for controlling or administering an organization or group of staff. In this essay‚ I will discuss some qualities of an effective manager. In order to efficiently perform these management functions‚ managers need to develop others‚ adaptability and role model. An effective manager needs to set an example to all staff of appropriate behaviour and performance standards. To manage staff‚ you need to become a
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The Role of Managers A manager of an organization has many roles within an organization. A manger can be seen as a leader who can identify change and recognize the many different ways to approach it. Some of the roles that a manager can play in the midst of changes are the director‚ navigator‚ caretaker‚ coach‚ interpreter‚ and nurturer (Palmer‚ Dunford‚ & Akin‚ Chapter 6‚ 2006). Each role has their individual perspective on the managing change. Similarly‚ each role has their individual perspective
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ADMINISTRATION MM5762 MARKETING MANAGEMENT GROUP PROJECT LECTURER: DR. PIYUSH SHARMA FACULTY OF BUSINESS THE HONG KONG POLYTECHNIC UNIVERSITY Prepared by Group 2 KWAN Tak Wing Andy 13036541G SHUM Tiu Tiu Danny 13010819G WU Fung Nga Tracy 13033465G YEUNG Shuk Ming Ming 13021967G FONG Ying Ying Scarlett 12011198G TABLE OF CONTENTS 1 INTRODUCTION 3 2 MARKETING STRATEGY 4 3. MARKETING MIX 7 4. CUSTOMER RELATIONSHIP MANAGEMENT 8 5. MARKET ANALYSIS 9 6 NEW MARKETING PLAN 18 7
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