TABLE OF CONTENTS: Preface Executive Summery o Research objectives Introduction o Scope Research o Research methodology o Sampling o Data collection Literature review Data Analysis and interpretation o Online banking o iMobile o PAYBACK o Privilege Banking o ATM Banking Recommendation Conclusion Reference Suryabala.S Page 1 The effects of Promotional strategies in the Marketing of financial services in ICICI Bank 2011 PREFACE Effectiveness is the measure of the gap between
Premium Bank Marketing Online banking
self-administered structured questionnaires and oral interviews. The results of the study generally indicate that‚ technological innovation or electronic delivery channels have contributed positively to the provision of banking services in Bank of Africa particularly ATMs and internet banking. Therefore‚ for banks to remain competitive there is considerable need to be innovative by adopting and diffusing various IT innovations. The study recommends increased investment in IT innovations in Bank of Africa
Premium Bank Online banking
Business and Management Review Vol. 2(1) pp. 01 – 06 March‚ 2012 Available online at http://www.businessjournalz.org/bmr ISSN: 2047 - 0398 An Exploratory Study on Adoption of Electronic Banking: Underlying Consumer Behaviour and Critical Success Factors. Case of Nigeria. Alhaji Abubakar Aliyu Department of Technology Management‚ Faculty of Technology Management‚ Business and Entrepreneurships‚ Universiti Tun Hussein Onn Malaysia‚ 86400‚ Parit Raja‚ Batu Pahat‚ Darul Ta’zim‚ Johor‚ Malaysia
Premium Bank Online banking
industry is a kind of industry where one can get the customer reaction almost immediately after the purchase is done. That’s why it’s very much important for companies who are involve in this industry to have a distinct focus on their customers. Banking is a kind of service that people tend to use almost every day. It is the most prominent service in the service sector and along with that it is the most used service in almost all over the world. Like any other banks HSBC also have a distinct focus
Premium Bank Online banking
BANKING Alternative Banking Channels By Adi Kohali and Adi Sheleg Weighing up the options Recent economic turmoil and increasing market complexity has placed unprecedented pressure on financial institutions. The demand for a digital lifestyle and the technological revolution it brings to homes and the workplace‚ coupled with a significant demographic shift and a new regulatory framework‚ are subjecting the finance sector to a host of new challenges in a time of severe market uncertainty.
Premium Bank Customer Online banking
Definition of Mobile Banking: In many developing countries transferring prepaid mobile phone (cell phone) credits are being used as a way to move money more swiftly and securely than the antiquated and inconvenient banking‚ postal and transportations systems in these countries would otherwise allow. These prepaid mobile phone credits thus represent an alternative currency that underlies an alternative banking system. Thus‚ the most efficient funds transfer and payment method over long distances
Premium Bank Mobile phone Cellular network
technologies are developing‚ so are the Internet applications becoming popular. Online Banking (or sometimes known as e-banking) is one such Internet application. Bankers are now offering innovative and attractive technology-based services and products such as ‘Any time and anywhere banking’‚ ‘Internet Banking’‚ ‘Tele Banking’ etc. to the customers to cope with competition. Online Banking was first introduced in India by ICICI Bank in 1996. There after many
Premium Bank Online banking
included the mobile Internet service i-mode and fixed-line Internet. JNB relied on flexible‚ open computer systems and a young workforce of only 100 people to minimise operational costs. Its stakeholders‚ including parent company Sumitomo Mitsui Banking Corporation (SMBC) and NTT DoCoMo (provider of i-mode)‚ were all big companies from different industry sectors. This stakeholder base gave JNB market exposure and access to their established customer bases. By April 2001 JNB had 130‚000 customers
Premium Bank Online banking
valuable customer insight for FIR. The valuable customer insight for FIR is - Convenience: Online banking is very convenient since it is web based‚ customers can access it anytime. Based on the surveys the respondents FIR is simple and easy to when viewing and paying bills. - Inconvenience: There is also downsides to FIR. One of them being mail deposits‚ another is no access to a local ATM. The big concern is the lack of security with the customers receiving phishing-type emails from
Premium Bank Cheque Credit card
A STUDY ON SERVICE QUALITY GAP ANALSIS WITH SPECIAL REFERENCE TO INDIAN OVERSEAS BANK (IOB) - RM COLONY BRANCH‚ DINDIGUL QUESTIONNAIRE I am a student at Sona College of Technology‚ Salem currently‚ and pursuing MBA. As a part of my course completion‚ I am doing “A Study on Service Quality Gap Analysis with special Reference to Indian Overseas Bank (IOB) - Rm Colony Branch‚ Dindigul”. The aim of the research is to find out and study the gap between customers’ expectation and perception of
Premium Bank Online banking