How (and how often) should Sonic monitor customer satisfaction? Sonic should establish hot lines with toll-free numbers to monitor customer satisfaction. In this way‚ Sonic may be able to keep track of the customers’ complaints and suggestions regarding the product. The established hot lines should be available 24 hours everyday to ensure that all complaints and suggestions of the customers will be known. Sonic should also conduct customer satisfaction surveys to find out how satisfied‚ or dissatisfied
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Simply sound Introduction I am starting a business that will cater for the engineer‚ musician and entertainment industry. This is a marketing and financial plan that will take you through every step intended to be taken to get this business off the ground. I will be registering the business as a CC Company. Executive summary My business will be an overall sound engineering and equipment business. We will cater to setting up the sound for live shows‚ events and corporate functions. In addition
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Effective Feedback I. Types of Feedback A. Informal B. Formal C. Direct D. Indirect E. Formative F. Summative II. Characteristics of Effective Feedback A. The feedback "giver" must be clear about motives B. Feedback should be given to help‚ not to hurt someone C. Feedback should be problem oriented‚ not people oriented D. Feedback should be specific rather than general E. Feedback is useful when well-timed F. Feedback should be checked with others to support its validity III. How feedback
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Assignment: Read Carter Cleaning Company and then respond. An outstanding answer will take an integrative approach and will address the issues that are raised with appropriate selection and training as they relate to employee performance. That is don’t stop at developing an appraisal method for the workers. Instead carry your answer forward. 1) to explain how selection and training impact employee performance and 2) to explain how your appraisal methods address identified problems. Jennifer
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"Systems thinking" involves thinking in loops rather than in straight lines. Because all parts of a system are interrelated‚ if change becomes initiated in one part of the system all parts will be impacted in a ripple effect all the way back to the original action – this is called a feedback loop. Discuss how a feedback loop would benefit a change initiative within an organization. Most systems have feedback loops‚ which enforce communication in some type of way. If an organization implements a
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‘An Irish Airman Foresees His Death’ by W.B. Yeats Analysis of Poem Title The title ‘An Irish Airman Foresees His Death’ is reflective of the fact that the airman foresaw his impending death. This title is significant in that it reflects the fate that many people in war face. They know their death is approaching them with very little they can do about it. Speaker The poem is recited in first person. The speaker in this poem is Major Robert Gregory (1881-1918)‚ a close friend of Yeats‚ who had joined
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How feedbacks help a team As a member in the group‚ it is important to give feedbacks to others which will increase the effectiveness within the teamwork. What the article tells me is that how to improve the word choice for feedbacks in order to avoid the negative consequences. By using the descriptive words instead of evaluative ones‚ useless anger toward others can be avoided. For instance‚ by point out the problems one have in doing certain task is much better than categorize the person. Furthermore
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Topic 9 Resistance Q1) Too often behaviour is attributed to individual factors such as personality rather than to systemic causes that may be promoting such behaviour. What are the system or structural issues that promote resistance behaviours in your organization? Q2) Review a recent change in your organization. Can you identify the strategies used to reduce resistance? What other strategies would you use now? Theory Kotter & Schlesinger (2008‚ P.134) demonstrates that the most common ways to
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Technology: The Music Industry’s Best friend Stokes 1 Outline Thesis: Technology has made the artists of the music industry
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L3 HSC Technical Certificate unit worksheet Unit 302 - Principles of personal development in adult social care settings The numbers in the bracket after each question relate to the assessment criteria in the standards 1. Explain what reflective practice is (1.1.1) It means that you stop and think about your practice; the process of reflecting on something you have done or a task you have undertaken. You may look at them from different points of view‚ you think about what went well‚
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