firms in the private sector and public sector are in term of profit and decision making process. As we can see‚ in private sector‚ financial managers are generally motivated by profit and pushed to maintain a minimum level of profitability while for public sector‚ head of department are more focus on to meet the expectation of customers by providing the best services that comply with the government standards. Next‚ in term of decision-making process between private and public sector‚ decisions are generally
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Management of Change in the Public Sector Joseph Mphafudi Contents 0 Introduction 2 The definition of Change management 3 Origin of Change Management 4 Factors that prompted Necessity for Change 5 The Approach to Change Management in the Public Sector 6 Managing Change in the public Sector –Methods and Tools 14 Conclusion 16 References 17 Introduction In today’s knowledge-based economy‚ the world is highly competitive and demanding. Society
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NIGERIA INTRODUCTION Hello‚ my name is Mesoma Ejeh and I’ll be talking about Nigeria. Off all the feautures of Nigeria that acronym missed a very important one.It’s my home.Probably 98% of this class knows little to nothing about Nigeria so I will cover our foods and drinks‚our people and culture‚our fashion and its impact to the world and Nigeria’s location‚season‚weather and cilmate. For Starters Nigeria is in west Africa.North of Nigeria would be Niger‚ south‚ the Atlantic Ocean and the
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and customer service expectations in banking sector. Abstract This research explores the relationships between service quality‚ customer involvement and customer satisfaction in the highly competitive banking sector. The study sought to identify the most important attributes in bank settings‚ which may be used to review characteristics of the banks as experienced by customers. The main aim is to find out customer service quality performed by banks at present and expectations of customers from
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The Demand for Audit and Other Assurance Services O ssu a S s Chapter 1 ©2012 Prentice Hall Business Publishing‚ Auditing 14/e‚ Arens/Elder/Beasley Arens/Elder/Beasley 1-1 SarbanesSarbanes-Oxley Act Enron WorldCom The Act established the Public Company Accounting Oversight Board. It also requires auditors to report on the effectiveness of internal control over financial reporting. ©2012 Prentice Hall Business Publishing‚ Auditing 14/e‚ Arens/Elder/Beasley Arens/Elder/Beasley 1-2
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Case #4: Bridging the Gap As customers once knew‚ The Gap was a popular fashion apparel store that attracted many people to it. However‚ this is no longer the case in the present day. So what happened? According to the case‚ competitors are gaining market share with cheaper and fresher fashion designs. One of the problems Gap (including other retailers) is the rising costs of raw materials. Gap said this would force them to raise their prices on items by 20 percent‚ but the customers
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SEMESTER 1‚ 2013 SEMINAR 9 - PROBLEM QUESTIONS PROBLEM 9.1 While assessing the risk of material misstatement and determining the appropriate response with regard to the inventory of Ace Computers Ltd (Ace) for the year ended 30 June 2011 audit‚ you become aware of the following information: 1. The best-selling computer presentation package has been experiencing a high level of returns owing to suspected software problems. 2. Based on closing inventory‚ inventory turned over
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NIGERIA The Federal Republic of Nigeria comprises thirty six states and its Federal Capital Territory is Abuja. Nigeria is located in West Africa and shares land borders with the Republic of Benin in the west‚ Chad and Cameroon in the east‚ and Niger in the north. Its coast in the south lies on the Gulf of Guinea on the Atlantic Ocean. The Flag The flag of Nigeria consists of three equal sized vertical stripes - the right and left stripe are green; and the middle stripe is white. The Nigerian
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SWOT ANALYSIS AND ORGANIZATIONAL DEVELOPMENT IN THE NIGERIAN PUBLIC SERVICE BY IBRAHIM MOHAMMED LAWAL SWOT ANALYSIS AND ORGANIZATIONAL DEVELOPMENT IN THE NIGERIAN PUBLIC SERVICE ABSTRACT The public service in Nigeria has suffered setbacks which are largely attributed to ineffective and inefficient management. The general poor service delivery of public service organizations can be attributable to the inability of these organizations to develop proper
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Burlington Bees[1] Using Analytical Procedures as Substantive Tests OBJECTIVES Use analytical procedures to develop expectations for revenue accounts Recognize factors that lead to precise expectations of account balances Appreciate the degree of professional judgment involved in evaluating differences between expected and reported account balances Understand the audit planning implications of using analytical procedures as substantive tests of account balances Burlington Bees‚ an
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