information regarding customer information‚ sales records‚ and flight records. 2.) Kulula could enhance revenue by advertising on other websites. It could save on cost by using search engines like Google or Yahoo! primarily‚ instead of the high-cost travel agents. This would enhance customer service by providing cheap tickets to a broader span of customers. 3.) The way that Kulula’s business model is set up is to sell the tickets directly to the customer‚ making it a B2C company. It doesn’t really
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Hotels have minimal need of travel agents to look for clients because information about their business establishment is readily available online. Originally‚ computer reservation systems were created for airlines travels. But later on‚ they were found of great use to hotels also. The following are some of the commonly used Computer Reservation Systems around the world: Sabre Global Distribution System (GDS)‚ owned by Sabre Holdings‚ is used by more than 55‚000 travel agencies around the world with more
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The Characteristics of Tour Operators and Travel Agents Tour Operators Tour Operators is a person or company that organizes and sells package tours or holidays. A tour operator typically combines tour and travel components to create a holiday. The most common example of a tour operator’s product would be a flight on a charter airline plus a transfer from the airport to a hotel and the services of a local representative‚ all for one price. The original reason for existence of tour operating was
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The website is primarily designed to assist local and global customer. The Shroff International offers complete service & facilities for domestic and international travel. Their main services include handling flight bookings and reservations for domestic and international – liaison with local and foreign clients regarding their travel needs (their reservation system is linked with all International Airlines worldwide through Global Distribution Systems ABACUS‚ AMADEUS and GALILEO). They formulate
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holiday Last week I went to Paris and Rome with my wife. These places are my dream travel places since 6 years old. I always image that if I can go to Paris to take lots of beautiful photo and eat fresh see food also visit Paris Tower one day. And now‚ my dream came true. However‚ this trip was terrible and destroys the good image of Paris and Rome in my mind. When the first day to fly to Paris‚ the travel agency was planning to buy the plane tickets when we arrived the airport‚ out of his mind
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TOUR BEFORE THE TOUR * Must know all pertinent details about the tour. (A tour Guide is usually briefed personally by the travel agency or Tour Company in a meeting called for that purpose. In this meeting‚ the tour guide is expected to get the following information such as Itinerary of the guest /Tour Inclusions‚ Guest Profile‚ Contact number of travel agent‚ Suppliers- service providers‚ coach captain and lastly Have a copy of agent’s and suppliers contracts) * Itinerary of the
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applied questions as you would have many ideas and examples. Keeping up to date with current events‚ reading business news‚ attending lectures‚ tutorials etc. all help to give ideas and provide hooks to remember things. Q3 - SWOT ANALYSIS OF TRAVEL AGENCIES IN SOUTH AFRICA Many students confused threats with weaknesses and also opportunities with strengths. The guideline to remember is that strengths and weaknesses are internal factors and opportunities and threats are external factors. Below is
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Tour Operator Management Introduction: A tour operator typically combines tour and travel components to create a holiday. They prepare itinerary. The most common example of a tour operator’s product would be a flight on a charter airline plus a transfer from the airport to a hotel and the services of a local representative‚ all for one price. Niche tour operators may specialise in destinations‚ e.g. Italy‚ activities and experiences‚ e.g. skiing‚ or a combination thereof. The original raison
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INTRODUCTION: Instilled from only an idea make my trip became the pioneer of the entire online travel industry in India. It has revolutionised over years creating customer satisfaction through its cutting edge technology. It aimed to offer a range of best-value products and services along with dedicated round-the-clock customer support. It offered customers the convenience of online booking of tickets at rock bottom prices. Make My Trip proactively began to diversify its product offering‚ adding
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How to Organize a Trip Are you bored travelling with travel agencies where the schedules are all arranged? Or have you ever felt that going on a trip gives you tiredness instead of enjoyment? If you used to face these kinds of incidents‚ this essay can help you to organize your own trip. There are three simple steps for organizing a trip: finding some interesting places‚ searching for information and arranging a time schedule. The first step to organize a trip is finding some interesting
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