CITIZEN’S CHARTER (Excellence in Public Service Delivery) Version 1.2 STEEL AUTHORITY OF INDIA LTD. Ispat Bhawan‚ Lodi Road‚ New Delhi – 110003. Website : http://www.sail.co.in/ Citizen’s Charter: Steel Authority of India Limited 1 INDEX S.No. PART-I : GENERAL 1.1 1.2 PART-II : COMMITMENT 2.1 2.2 2.3 3.1 3.2 3.3 3.4 3.5 Objectives of Citizen’s Charter Management’s Commitment Expectations from the Citizens Service Delivery Process Policies of the Company Feedback Mechanism Monitoring
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Introduction The impact of the Internet on travel agencies Rob Law Kenith Leung and James Wong The authors Rob Law‚ Kenith Leung and James Wong are all Faculty Members in the School of Hotel and Tourism Management‚ The Hong Kong Polytechnic University‚ Hung Hom‚ Kowloon‚ Hong Kong. Keywords Leisure activities‚ International travel‚ Tourism‚ Internet‚ Online databases‚ Hong Kong Abstract This paper examines tourist perceptions of the potential for the elimination of travel agencies
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Running head: NUCLEAR DECOMMISSIONING AUTHORITY Case Study Analysis: Nuclear Decommissioning Authority Heather Jennings BOM 3302 Introduction to Case Study Analysis Case Study Analysis: Nuclear Decommissioning Authority All organizations strive for a highly skilled‚ loyal‚ and motivated workforce. “To tap into the potential of the workforce‚ organizations need to learn to value their employees‚ helping balance employees ’ personal needs and lives with work‚ and treating them as partners and
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In The new psychology of leadership (2007)‚ the authors offer a new perspective about leadership‚ based not only on authority but on sharing a social identity with the people. The new concept of leadership is the ability to attain success by having followers wanting to do it instead of enforcing or rewarding them. To accomplish their goals‚ leaders must be situated among their group‚ be part of it. When goals are shared by common circumstances‚ they matter to the group as a whole‚ thus leaders
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To compare and contrast between the standard of care on amateur and professional defendants‚ according to the case of Wilsher v Essex Area Health Authority (1986) 3 All ER 801‚ it is held that they expect a junior doctor to perform compliant to the standard of a competent and skilled doctor working in the same post. As doctors are being seen as a professional job‚ they do not have special allowance for the breach in duty of care‚ no matter whether they are beginners or the experienced ones. More
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Discuss ethical issues arising from studies of obedience to authority. Ethics are standards which distinguish between what is right and wrong‚ and psychological studies must comply with certain ethical guidelines. Studies face issues regarding whether the study is acceptable and justified. Some of these guidelines include deception‚ consent‚ psychological harm‚ right to withdraw‚ confidentiality and a thorough debriefing‚ which were produced to help psychologists resolve ethical issues in research
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The historical background to the Reformation shows that‚ in addition to challenging Papal authority and the morality of the Roman Catholic Church‚ there was a search for biblical truth and recognition of the need for an accurate biblical translation. From this developed the Reformation’s key principles of supreme biblical authority (Sola Scriptura)‚ the sufficiency and clarity of scripture‚ the right of private judgement‚ and the literal sense of Scripture‚ which brought the reintroduction of the
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Name of Journal: Improving Hong Kong Title of article: The Hospital Authority Drug Formulary (HADF) Name: Ng Ka Lok (Peony) UID: 2009504279 Email: peony11@hku.hk Introduction The Hospital Authority (HA) has introduced the Drug Formulary in the fall of 2005. It is a list of drugs that are 1) prescribed freely (HA standard)‚ 2)not prescribed freely but the Samaritan Funds will provide financial assistance if needed(Non-HA standard I)and 3)not prescribed freely and are not protected by a safety
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Marine Products Export Development Authority (MPEDA) Origin of MPEDA The Marine Products Export Development Authority (MPEDA) was constituted in 1972 under the Marine Products Export Development Authority Act 1972 (No.13 of 1972). The role envisaged for the MPEDA under the statute is comprehensive - covering fisheries of all kinds‚ increasing exports‚ specifying standards‚ processing‚ marketing‚ extension and training in various aspects of the industry. Structure‚ Activities & Network
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+233248651270 EMAIL: PAAYAW180@GMAIL.COM FACEBOOK: JAMES KING BAAFI TWITTER/INSTAGRAM @J_BAAFI AUTHORITY‚FREEDOM AND DISCIPLNE IN SCHOOL INTRODUCTION Authority and discpline are very important concepts of life. A related concept to the two which is also important is freedom. These concept are part of our culture. Authority and discipline are required to regulate the way individuals should behave in relation to others. For example‚
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