A Survey and Analysis of various Tangible & Intangible Issues of Customer Satisfaction in After Sales Service of M&M vehicles Report Submitted for the partial fulfilment of requirement of The award of Degree of PGDM by Soumya Kanti Ghoshal PGDM No: 11052 Work Carried Out At MAHINDRA & MAHINDRA KOLKATA Under the Supervision of Koushik Ghoshal Area Customer Care Manager KOLKATA * CERTIFICATE BY ORGANISATION GUIDE * CERTIFICATE BY FACULTY
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Nicole Fischhoff Page 1 11/19/13 Sociology MWF 1:00-1:50 p.m. Sociological Autobiography Sociology is study of the development‚ structure‚ and functioning of human society. It has a lot to do with cultures‚ and cultures are a big part of our lives. Because of this‚ sociology can be spotted and examined throughout almost all aspects of life. One area of my life that sociology is very prevalent in is my gymnastics career. I have been a gymnast my whole life and I have moved around
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people use to carry cloth bags or jute bags to the shop to purchase grocery or other things but when plastic is discovered it became part and parcel of our lives‚ what ever we do we use plastic in day to life‚ whether it is a plastic mug‚ plastic bucket or plastic containers we use in kitchen. The biggest problem with the plastic bags which are used for packing of milk‚ oil‚ salt etc they become big environmental problem. When we go for shopping the shop owners give plastic bag which is handy but which
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Miguel Huerta Period 1 September 8‚ 2010 Educational Autobiography A lot of people think education is just something you get in school‚ but in reality education comes from different places and people not just school and teachers. For example‚ way before I started school I was already being educated by my parents‚ they taught me how to eat‚ behave‚ use the bathroom‚ talk‚ and a lot of other things that help out in life. I started my educational career in John F. Kennedy Elementary. I don’t
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Cultural Autobiography Maria Skoulidas MHC My father’s parents were born in a small village in the Peloponnese. They were kind and humble people that eventually made their way to Athens. My mother’s parents were born in Kafkaso‚ a town in Minor Asia‚ which at that time belonged to Greece. With the war of 1921‚ the Turks forced my mother’s parents to flee to Athens. They were wealthy and proud‚ as were many Pontian Greeks at that time. Both of my parents were born in Athens
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and my sister is Barbra. After school every day I would come strait home an work in the yard with my father and grandpa.At first my father and grandpa wanted me to be a catcher so all we did was catch and hit but as the season game they noticed I was
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M&M MEAT SHOPS—USING DEMOGRAPHICS TO DRIVE DECISIONS Known as the store with hundreds of meal ideas but only one aisle‚ M&M Meat Shops is Canada’s largest retail chain of specialty frozen foods with over 470 locations coast to coast. The demand for “ready-to-heat food” is increasing as more and more households are finding that they just don’t have time to make a home-cooked meal. This is an important demographic dimension for the company. The first M&M store opened in October1980. It was based
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The Autobiography of My Future It was Saturday evening‚ June 16‚ 2001. My beautiful wife and I were celebrating our twenty-second wedding anniversary at dinner in St. Paul. I asked her what she thought the next twenty-two years would be like for us. We started projecting. I would be sixty-six‚ she sixty-four. Although another twenty-two years sounded like a long time‚ sixty-six did not seem that old or that far away. Our teenage daughter would be thirty-nine! Now that put the twenty-two years
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M & M Project Masterfoods USA put together a team to review the color a proportion of the M&M’s being placed in each 1.69 bag. To ensure that a random sample was obtained‚ each of the 20 members on the team acquired a bag of M&M’s from three different store locations. Each part of the project utilized the M&M’s obtained to determine if the color proportions are what the company expected to be in the bags. Additionally‚ the team identified a couple of process that could assist the company in
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One of the foremost reasons for wanting to attend Boston University Henry M. Goldman School of Dental Medicine is by nature of being located in an urban environment; it’s able to offer an outstanding clinical program. I am interested in an institution that exudes tradition‚ diversity and change all in one and I believe that BU exemplifies all of these qualities. In addition‚ a metropolitan setting creates a medium for which some of the finest faculty around the city and beyond can come to BU and
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