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    Directions: Read through the entire Next Day Air Service case study. The case study files are available on the textbook ’s companion Web site or as a single file in the IS585 online course. Complete one (1) of the following network design assignments: ← Develop a backbone network design for the NDAS headquarters. Refer to the figure showing the "Facility map of the Next-Day Air Service headquarters" in the NDAS case study. Include a network diagram and estimated costs

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    Case: Marketing and Service

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    business‚ both with regard to the sales (“front end”) and service (“back end”) departments. Carol wonders whether a turnaround is possible. Auto World has been financially deteriorating for the past 18 months. The business has been losing money as a result of several factors‚ including‚ on the sales side‚ a decline in new car sales caused in part by rising interest rates‚ squeezed margins due to promotional activities‚ and rising fuel prices. Service revenues are below average compared to other similarly

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    Kk’s Consulting Manager

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    Case KK’s Consulting Manager Jen Ko graduated from City University in 2005. After considering several job offers‚ she decided to go into business with her father‚ Jak Ko. KK’s Founder Jak Ko opened his first laundry store in 1995 and had expanded to six by 2005. The main business was drycleaning and pressing of clothes. Each store had its own on-site manager and about seven employees. Jen’s understanding with her father that as KK’s Consulting Manager‚ she would serve as a troubleshooter

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    Boston Consulting Group

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    lBoston Consulting Group Boston Consulting Group is a global management consulting firm and the leading advisor on business strategy. In 2011‚ Boston Consulting Group was named one of the Fortune Magazine’s 100 Best Places to Work for. “Boston Consulting Group (BCG) is One of Only Two Companies to Make the Top dozen Every Year Since 2006; Earns First Place Honors Among Smaller Companies for the Fourth Time and Continues to Enjoy the Highest Ranking Among Consultancies by a Wide Margin” (BCG)

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    This case study involved William Robertson‚ who served as Director of Street Services for the city of Los Angeles from 2003 to 2011. Robertson utilized “multiple tools in his efforts to manage relationships with his stakeholders (Cooper and Bryer 2007).” Robertson never ran from interacting with the community and its citizens always showing them that he had a general concern for their issues and was working to solve their problems. Robertson felt it was important to attend neighborhood council

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    Identification ServiceCase Study CMGT/557 December 23‚ 2013 Table of Contents Table of Figures Shazam Music Identification Service Music is playing an active role in people’s life; individuals are regularly exposed to music in various venues: driving‚ dining‚ or even swimming. According to Music Reports (2013)‚ 90% of music content is stored in a digital medium. 60% is offered online through music services such as‚ iTunes‚ Spotify‚ and Shazam. The music services offer the

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    .....................................1What would you estimate is the lifetime customer value (LCV) of Laura’s business at each of the stores?How would you account for any difference?2.Level of Service..................................................................3How would you rate the level of service provided by the two newsagents? Why?3.Customer Satisfaction and Customer Loyalty.........................4Although Laura shopped at the first newsagent regularly‚ was she loyal? Do you think the

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    Otto's Consulting Report

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    Otto’s Auto Parts Statistical Report Hansen Consulting proudly presents the following statistical information for Otto’s Auto parts. Statistics is a branch of mathematics that makes it possible for you to gain an edge over your competitors by providing a method for collection of data‚ and a way to summarize and quantify it to represent real world observations from which predictions can be made. Statistics also includes stochastic modeling‚ which is a powerful tool that incorporates random variables

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    Rockwell automation – PartnerNetwork‚ a special way of B2B Marketing management Rockwell Automation‚ the world’s largest company dedicated to industrial automation‚ makes its customers more productive and the world more sustainable. Throughout the world‚ their flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence. Every company builds its legacy. And at Rockwell Automation‚ the legacy is marked by technology leadership – and an unrelenting

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    Monstar Lab PH : Testing as A Service Software testing is essential to the software development nowadays and will continue to be in demand as time goes by. Apps are getting more and more critical to the human lives day by day and the speed to market is getting faster more than ever and yet it’s a must for software companies to provide stable and satisfying applications. Throw in the costing constraints and evolving requirements in the mix‚ and you’ll now position yourself where software development

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