NATIONAL INSURANCE COMPANY1 Tom Kurtis‚ Manager of Customer Service for National Insurance Company‚ and his assistant‚ Jill Baxter were getting ready to analyze data collected through a mail survey of a sample of National’s customers. The primary purpose of the survey was to ascertain how customers perceived National’s quality of service and to identify areas for improvement. THE COMPANY National Insurance Company is one of the leading insurance firms in the United States. It serves over 10 million
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HSM/240 Social Insurance Checkpoint Social insurance funded programs include Social Security‚ Workmen’s compensation‚ Medicare‚ and unemployment benefits. Each of these programs is funded by a portion of a person’s check. A certain amount is taken out of each check and put in an “account” for future use. Some of these programs even include a match payment made by the employer. This is mostly used for Social Security. The benefits from each of these programs are used in the event of a future
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In the state of Michigan‚ all drivers are required to carry what is commonly referred to as “no-fault” insurance coverage. One of the benefits of no-fault insurance is that your medical bills‚ rehabilitation and lost wages are all paid by your insurance company; you do not have to fight another driver’s insurance company for reimbursement and in general are not allowed to sue the other party for these costs as well. However‚ there are a few instances where Michigan’s no-fault rules don’t apply.
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Branch of Manzana Insurance is experiencing loss of business due to late renewals‚ and long lead times on new policies and quotes. These problems have created an opportunity for a competitor to take market share. Incorrect interpretation of company income for new policy versus policy renewals has placed an overemphasis on new policies that is causing loss of profitability. The company has official priorities with respect to turn around time and processing order of insurance policies. Officially
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DIFFICULTY LEVEL 1 (Part A) 1) The sum insured under the Deppt of Engg Insurance is stipulated as under. a) Market value b) Depreciated value c) Replacement value d) Present replacement value of equivalent new property in operational policies. Ans. d) Present replacement value of equivalent new property in operational policies. 2) What is the normal period of insurance in deptt of Engg Insurance. a) These are annual policies. b) In all policies period is either
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Case 1: Capital Mortgage Insurance Corporation Background Capital Mortgage Insurance Corporation (CMI) is a wholly owned subsidiary of Northwest Equipment Corporation (NEC). NEC expects Frank Randall‚ company president; to build CMI into a larger more diversified financial service company. To do this Randall wants to acquire Corporate Transfer Services (CTS) a small relocation services company‚ as part of a plan for diversification. Informal discussions took place with the principal stockholders
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On August 21‚ 1996 the Health Insurance Portability and Accountability Act was passed (HIPAA). There was a dual purpose which was to make distribution of health care more efficient and to help the increasing number of Americans enrolling in their health insurance coverage (Nass‚ Levit‚ & Gostin‚ 2009). There were three main provisions of the Act: (1) the portability provisions‚ (2) the tax provisions‚ and (3) the administrative simplification provisions. With the advances of technology in the
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TRICARE Insurance Company I. Introduction Military members are always one of the most important careers in the U.S. ‚Military people always face the dangerous mission to protect the security of the country. The insurance of military member should be special because of the specific job. Sometimes they get injured or sick‚ and their injuries are more serious than the civilians. So the insurance of the military people is important. After World War II and the Korean War‚ there
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Case Manzana Insurance: Fruitvale Branch Manzana Insurance is one of the largest property-liability insurers in California (USA). Fruitvale is one of Manzana’s smaller branches‚ with three underwriting teams supporting 76 agents in three geographical territories. Fruitvale is at this moment facing deteriorating profits due to operational problems. The effect of these operational problems is (particularly in comparison with competing insurers like Golden Gate) a high Turnaround Time (TAT)‚ a high
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Most companies can work together to make insurance simpler for a customer. The medical insurance is handled under one of the Blue Cross Blue Shield Plans; dental insurance can be handled by Dental Network of America. Prime Therapeutics is a pharmacy benefit manager while Dearborn National underwrites and market group‚ life‚ disability‚ dental‚ worksite and voluntary life insurances. And to allow provider to submit their claims via an internet exchange service
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