Assignment : Unit 1 Q1. Explain the need for communication in modern business. Q2. Think of a recent example at work/home in which you were involved in a miscommunication and answer the following questions. i. Why did the miscommunication occur? ii. What impact did it have? iii. If you had a chance to do it over again‚ what specifically would you do differently? Solutions: Soln 1: Not just in modern business‚ communication is an indispensable asset in every aspect
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Group Communication Effective group communications come in forms of verbal and non-verbal techniques. Essential parts of the entire group’s contribution are that the group contains full participating members‚ the group is diverse‚ and that the diversity is recognized and respected (Hartley‚ 1997). In the videos viewed‚ three were evaluated on the effective and ineffective communication skills of the participants and suggestions made on how they could improve. The videos are titled‚ “Planning
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| | | | | |Unit Code/Title | |HNBS 116: Managing Communications‚ Knowledge and Information | | | | |Unit Credits/ level
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Intercultural Communication Intercultural communication is now a common experience as a result of globalisation. It is extremely important to understanding how culture impacts on employee relationships and communication as it can affect the success of multinational and culturally diverse businesses. Hofstede (1984) defines culture as “the mental programming of the mind which distinguishes the members of one human group from another”. Intercultural communication refers to the communication between people
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CAPACITY PLANNING Capacity planning: Capacity planning is the process of determining the production capacity needed by an organization to meet changing demands for its products.[1] In the context of capacity planning‚ "design capacity" is the maximum amount of work that an organization is capable of completing in a given period‚ "effective capacity" is the maximum amount of work that an organization is capable of completing in a given period due to constraints such as quality problems‚ delays‚
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It specializes in adult’s drink. The company and brand are new to the market. In order to provide a useful plan‚ the target segment has been identified and defined‚ a SWOT analysis has been carried out for the brand and organization‚ and marketing communications objectives have been set. The plan identifies the target market through segmentation variables. Finally the marketing communications objectives will be set in the final section. B. body: 1. Segmenting the Market: a. Knowing the
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BUSINESS COMMUNICATION MATRICULATION NO : G 12896001 IDENTITY CARD NO. : G/12896 TELEPHONE NO. : 019-3055704 E-MAIL : agnesking08@yahoo.com LEARNING CENTRE : GREENTOWN LEARNING CENTRE Table Of Contents Page 1. Introduction 3 2. Main Forms Of Communication 4 2.1 Internal Operational Communication 5 2.2 External Operational Communication 6 2.3 Informal Outside Communication 7 2.4 Personal Communication 7
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Introduction 2. Motivation What is motivation? Ways to motivate learners I. Feedback II. Grouping learners based on ability III. Promote co operation over competition 3. Communication I. What is communication II. The communication process III. Effective communication IV. Effective listening V. Non verbal communication 4. Interpersonal relations between learners and the educator I. Importance of interpersonal relations between learners and the educator II. Ways to promote good relations
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Nonverbal communication plays a great role in customer’s perceptions of customer service. Most face-to-face communication is done by nonverbal communication instead of words. Two-thirds of what we do and send message wise is done in nonverbal communication. Nonverbal communication is important because it is more believable than verbal communication. Our nonverbal communication sometimes contradicts and sends mixed messages to customers. Nonverbal communication is looked at as a group of messages
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of Communication By: SPC Eric J. Seiberling Importance of Communication SPC Eric J. Seiberling – 2 What is the importance of communication? In the following pages‚ I will attempt to answer that very question. In addition‚ I will also answer‚ “What are the barriers that restrict people from communicating effectively?” and “What are the different forms of communication?” I hope that by the end of this paper I will have displayed my own personal communication skills
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