Management Thesis - II Final Report On A Comparative study of customer services in ICICI and SBI. Submitted by M.J.VIDHYAA II YEAR MBA INC KEELKATTALAI Under the Guidance of DR.J.GAYATRI FACULTY GUIDE INC KEELKATTALAI 1 ICFAI National college‚ KEELKATTALAI (Certificate from Faculty Supervisor) CERTIFICATE This is to certify that the Management Thesis titled “A Comparative study of customer services in ICICI and SBI” submitted by M.J.VIDHYAA Enroll No: 7NBCT011 during Semester
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PowerPoint Presentation: A PROJECT REPORT ON “RATIO ANALYSIS OF AXIS BANK” Submitted to Rashtrasant Tukdoji Maharaj Nagpur University Nagpur In the partial fulfillment of Bachelor of Business Administration (BBA-III) (Finance) 2012-2013 Under the Guidance of Miss. Priyanka Tiwari Submitted by Sagar Borje Devkant Sharma Through Dhruv College of Commerce & Management‚ IC Square‚ Hingna Road‚ Nagpur. Badhti Ka Naam Zindagi PowerPoint Presentation: INTRODUCTION RATIO ANALYSIS:- Meaning of
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Retail Banking Of Axis Bank (Summer Internship Report) From 3rd June to 24th July ACKNOWLEDGEMENT I express my deep gratitude to AXIS Bank division‚ Kanpur for giving me this opportunity to do summer internship. I acknowledge the give and take relationship wherein I could work diligently on the project assigned to me and contribute to the organization with my efforts and get essential credit to my profile before I enter the corporate
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Application of CRM in Axis bank Axis bank is using Finacle solutions from Infosys address the core banking‚ e-banking‚ mobile banking‚ financial inclusion‚ Islamic banking‚ treasury‚ wealth management and customer relationship management (CRM) requirements of retail‚ corporate and universal banks worldwide. Core Banking - Finacle core banking solution is a comprehensive‚ integrated yet modular business solution handles the strategic and day-to-day (or core) processes of banks. E-Banking - Finacle
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CORPORATE FINANCE END TERM PROJECT To study the Financials of ICICI bank‚ HDFC bank and Axis bank and to conduct Comparative Financial Analysis among them. UNDER THE GUIDANCE: Dr. ASHISH GARG PROGRAM COORDINATOR PGDM (FINANCE)
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Customer Perceptions of Bank Service Quality in a Developing Country: Some Evidence from the Turkish Republic of Northern Cyprus Hüseyin ARASLI - Salih KATIRCIOĞLU - Salime Mehtap SMADI Eastern Mediterranean University‚ TRNC Hüseyin Araslı is an Assistant Profesor of Management at Eastern Mediterranean University. He has been teaching management courses for 8 years in Tourism Department and recently published several articles in different journals; for example‚ in journal of small business managment
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Project Report on Axis Bank Content 1) Objectives 2) Introduction 3) Retail Branch Operations a) Account Opening b) Fixed Deposits c) Recurring Deposits d) Cash e) Cheque f) Demand Drafts g) Electronic Fund Transfer h) Franking i) E Tax Payments j) Forex Operations 4) Suggestions and Recommendations 5) Conclusion 6) References Objectives The objectives of the project are: 1) To observe the various product and service offering under
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BEHAVIOUR | Bank Customer Service Call Center: Handling Customers | | | Introduction: A customer service officer or personnel often face problems handling difficult or irritated customers. Officers or personnel need to know the correct method of handling these people in the best possible way in order to give customers customer service satisfaction and also to retain customers from going elsewhere for the services they need. An example would be banking services‚ mobile network services‚ etc.
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the Report: Practical orientation and evaluation of banks performance is a part of the BBA program provided by University of Dhaka. The proposed topic is “Customer Service & Measuring Customer Satisfaction of One Bank”. This report is the requirement of the practical orientation. Bank is a service oriented organization. So the practical orientation has been made an integral part of the BBA degree requirement. In this regard I went to One Bank Limited to take a practical exposure of the activities
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A FINAL PROJECT REPORT ON FUNDAMENTALANALYSIS OF HDFC BANK & AXIS BANK -------------------------------------------------------------------------------------------- A Report Submitted to RashtrasantTukadojiMaharaj Nagpur University In Partial Fulfilment of the requirement of Master of Business Administration (MBA) Course Specialisationin Finance Management Academic Session 2014- 15 Prepared by PRITI ASHOK MOHITE Guided by Prof.MAHESH JOSHI Tirpude Institute of Management Education Civil Lines
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