means which includes service factors before‚ during and after purchasing. In today’s business environment‚ no business can be able to succeed and achieve its aims and objectives without giving much attention to quality customer service. This is because the customer is the lifeblood of every business. Customer service is even more important in companies that offer services due to the fact that their services have some unique characteristics that make them different from product and in this regard
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Journal of Project Management 29 (2011) 117–128 www.elsevier.com/locate/ijproman Work–family conflicts experienced by project managers in the Chinese construction industry Jun Ying Liu a‚*‚ Sui Pheng Low b a b Department of Construction Management‚ Tianjin University‚ Tianjin 300072‚ PR China Department of Building‚ National University of Singapore‚ Singapore 117566‚ Singapore Received 13 December 2009; received in revised form 26 January 2010; accepted 28 January 2010 Abstract Project managers
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The Balanced Scorecard: Omnicare Pharmacy Omnicare Pharmacy is a provider of pharmaceutical care to long-term nursing homes and facilities. The services are focused on the residents we serve and improving their quality of life‚ along with reducing the cost of the pharmacy bill. As a result‚ our vision as a pharmacy provider is to provide the right drug‚ right dose‚ and to the right patient (Omnicare 2010). In order to achieve the vision we have set for ourselves we need
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Questions & Answers: Lecture 1: Managing IT in an E-World 1. Define the mean of Information Technology‚ and discuss how the management of IT has changed? 2. Discuss the main changes of recent IT trends? 3. The Information Technology trends offered new ways for competition and new ways of working- Explain that? 4. Discuss how the Information Technology offers new ways of business competition? 5. Discuss how the Information Technology offers new ways of working? 6. Differentiate
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This report provides comprehensive information on the current therapeutic developmental pipeline of Iroko Pharmaceuticals‚ LLC’s Market‚ complete with comparative analysis at various stages‚ therapeutics assessment by drug target‚ mechanism of action (MoA)‚ route of administration (RoA) and molecule type. It also reviews latest updates‚ and featured news and press releases‚ along with special features on late-stage and discontinued projects. The report features investigational drugs from across
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S.T. campus‚ on this site; the company is building nine storey GUSS hostel buildings. This is the first phase of the project of thirteen storey building project. This project will cover an estimated six years of construction. This first phase is going to take about four years for completion. Every storey has at least six floors and a maximum of nine floors. Each floor has a minimum of four rooms and a maximum of six rooms‚ each room has a back corny and a washroom. This project commenced on the
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essential concern for project management is performing the project successfully. This concern can be measured with how success is evaluated‚ and what factor plays important roles in the project performance. Closely associated with this is the concern for the competence and the skills of the project manager. Acquiring certain managerial skills is considered to have the most impact on successful project outcomes. The following headlines are to highlight three of the project manager fundamental skills
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Biopharming: crops for the production of Therapeutic & Pharmaceutical proteins Biopharming‚ also known as molecular farming‚ is the production of pharmacologically active substances‚ either induced or increased through the application of genetic engineering. The first instance of artificial gene expression in an organism to produce a pharmaceutical product was the synthesis of insulin in the bacterium E. coli (Goeddel et al.‚ 1979). This type of biotechnology has since moved from microbial cell
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2012‚ Pg. 6). Dell structured the direct model supply chain to not include the distribution and retail functions which lowered costs. Additionally‚ lower inventory and no warehouses in the supply chain structure lowers costs in the supply chain model. Dell uses the direct model for customers to purchase personal computers and business enterprise computer solutions. The company operates six manufacturing facilities across the globe that complies to ISO 9001 - 2000 year certification. Dell utilizes
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Management styles are wide and varied across the entire world of work. The specific type of management that works for one particular set of workers does not always work for another group of employees. Almost everyone has come into direct contact with a manager at some point in their careers. It is the relationship between the employee and the manager that must be keenly developed; in order for an office‚ factory‚ restaurant‚ or similar organization to run smoothly and effectively. When an organization
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