1. Introduction 1.1 Main Hotel: Capella Singapore Strategically located on Singapore’s most alluring island‚ Sentosa‚ Capella Singapore is spread across 30-acres of lush grounds and gardens. Built on a gently terraced knoll‚ the Resort is blessed with a stunning vista of the South China Sea. Perfectly complementing the magnificent grounds is the Resort’s rich history and heritage with four colonial structures that began life in the 1880s. Sentosa‚ a word that means peace and tranquillity in
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RULES OF TABLE SERVICE 1. Smile and be cheerful when serving/ attending to customers. 2. Serve all drinks and solids from the right. 3. Serve bread and butter from the left. 4. Present food from the left. 5. Use your farthest hand when serving. 6. Never show your thumb on the edges of the plate. 7. Never reach in front of the guest or across the guest to serve another guest. 8. Serve ladies first. If these are children‚ serve them first‚ the lady next‚ then the gentlemen
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Marketing Management Project On [pic] CONTENT 1 Introduction 1.1 Company Background 1.2 Vision and Mission 1.3 Awards 2 Macro-Environment Analysis 2.1 Natural Environment 2.2 Culture Environment 2.3 Demographics 3 Product Line 4 Evaluation & Recommendation of Marketing Strategies 4.1 Market Penetration 4.2 Product Development 5 Mission Statement 6 ANNEX 1 Introduction 1. Company Background BreadTalk Group Limited is a listed bakery based company
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&Chapter 5 Food & Beverage Operations • • • • • • • • Food and Beverage Management Kitchen Food Operations Bars Stewarding Department Catering Department Room Service/In-Room Dining Trends Introduction to Hospitality Fifth Edition John Walker Copyright ©2009 by Pearson Education‚ Inc. Upper Saddle River‚ New Jersey 07458 All rights reserved. Food and Beverage Management • The director of food and beverage reports to the general manager and is responsible for the efficient and effective operation
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Identifying Learners Training Requirements Form for Food and Beverage Services NCII Name: ______________________________________ Age:_________ Educational Attainment: _________________ Work Experience:_______________________ Date of Start of Training: ____________________ Expected Date of Completion: ____________________ Actual Date of Completion: ____________________ |Current Competencies of the Trainee|Proof of Evidence |Required Competencies/Learning Outcome
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B.F. Skinner is regarded as one of the most influential behaviorists‚ advocating that it is environmental stimuli that shape behavior of an individual. His strong disposition on the subject of behavior is evident in his discourse on cognitive psychology‚ “Why I Am Not a Cognitive Psychologist”; in which he enumerates various cognitive concepts and mechanisms before providing a behavioral explanation of the phenomena. To illustrate‚ Skinner introduces the subject of abstraction‚ which is considered
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Food and beverage Operations are concerned with the provision of food and a variety of beverages within business. The various elements which comprise food and beverage operations can be summarized in the catering cycle. The main aim of food and beverage operations is to achieve customer satisfaction. In other words‚ to meet the customers’ need. Food and Beverage department of a hotel or motel is a large‚ complex department. Good food and beverage is where there is a match between the level of service
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Issues facing F&B Industry8 1 Small Size of Singapore Market The market for food products in Singapore is small. This makes it hard for local manufacturers to expand and reap the benefits of economies of scale. It makes it harder to justify throwing money into research and development to come out with new products. A small domestic market makes it hard to test new food products on the endconsumers. Ultimately‚ it also makes it hard to expand and sell Singapore-made food products in the global
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publicize their products. (Fig 1.2) Moreover‚ the use of review websites (Fig 1.1) is also an effective method employed to advertise. Fig 1.3: Twelve Cupcakes featured on The Walker (TwelveCupcakes‚ 2013) Social media creates opportunities for the F&B industry to prosper. Being an efficient and effective tool‚ sharing of information online can create opportunities for a business. One such company which benefitted from social media is Twelve Cupcakes‚ a local bakery‚ made known due to overwhelming
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HOTEL GRAND PLACE‚ NEW DELHI ( MEMBER OF PREFERED HOTELS & RESORTS WORLDWIDE) FUNCTION PROSPECTUS DATE DAY 30 06 2011 THURSDAY NAMEO F GROUP- NHPC LTD CONTACT PERSON- MR. RAJ MODE OF PAYMENT- BILL TO COMPANY HOUSE KEEPING FLOWER PICK UP TIME- 06:30PM- 07:30PM FLOWER REQUIREMENTLINENSNACKS PICT UP AT 06:30PM FOOD PICK UP AT – 09:00PM TIME 07:00PM – 11:00PM ADDRESS- NHPC LTD‚ NHPC OFFICE COMPLEX SEC- 33 FBD MIN GUARANTED- 70 MAX EXPECTED- 80 ADVANCE- RS. 50000/- MENU
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