OUTCOME 2: Understand how to receive and transfer telephone calls – 2.1 Describe how to identify callers and their needs Identify callers needs Start with open questions‚ use active listening‚ don’t interrupt the caller. Clarification of actual situation/facts Ask pertinent questions‚ go over what the caller has said and ask if this is right. Find out what user knows already Ask what information was previous given‚ have respect for the callers attitude without adopting it. Transition providing
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B120 EMA EMA CONTENT Page No. Question 1 1 Question 2 2-4 Question 5 4-6 Question 1 Part (a) This analysis can be applied to Bremont as such‚ Strengths As far as marketing is concerned Bremont ‚ have already cut out into the with the brand itself has already reaching international luxury markets in Hong Kong. It will be
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A production concept is the oldest of the concepts in business. Business concerned itself primarily with production‚ manufacturing‚ and efficiency issues. It holds that consumers will prefer products that are widely available and inexpensive. Managers focusing on this concept concentrate on achieving high production efficiency‚ low costs‚ and mass distribution. They assume that consumers are primarily interested in product availability and low prices. This orientation makes sense in developing countries
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Financial Accounts The Assignment Liam O’Brady owns a business selling musical instruments. The following trial balance has been extracted from the books of account at 31 October 2012. Dr Cr £ £ Bank balance 19281 Capital balance as at 1 November 2011 61489 Carriage inwards 480 Carriage outwards 2110 Discounts 664 811 Drawings 28650 Fixtures and fittings – at cost 62200 Fixtures and fitting – provision for depreciation
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McDonald’s in it business operations for the three functions:-1) development of the workman and the scientific education2) the method of performing every job3) and the system of rewardingSo that they can meet the goals 7. TRAINING The scientific training is also one considered to be one of the important principles in the scientific management. The company also has the strong tradition and belief that the training have known for their values as the bottom line for their business. There is also
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with service levels‚ pay per milestone crossed options and even offer returning fees or no pay if targets are not met. All this‚ with the least amount of face to face interaction with your supplier! Yes‚ the world has shrunk and most of us do business with folks from around the world. This practice is only increasing in popularity and companies are now working towards mitigating the cons listed in the table above. Some disadvantages |Existence of ‘hidden costs’ that arise due to cultural
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Name: ________________________ Class: ___________________ Date: __________ ID: A Chapter 04 True/False Indicate whether the statement is true or false. ____ 1. Section 351 (which permits transfers to controlled corporations to be tax deferred) can be justified under the wherewithal to pay concept. ____ 2. Similar to like-kind exchanges‚ the receipt of “boot” under § 351 can cause loss to be recognized. ____ 3. Tina incorporates her sole proprietorship with assets having a
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writing and registered‚ or is a promise to compensate for something done‚ or is a promise to pay a debt barred by limitation law 26. Agreement in restraint of marriage void 27. Agreement in restraint of trade void Saving of agreement not to carry on business of which good- will is sold 28. Agreements in restraint of legal proceedings void Saving of contract to refer to arbitration dispute that may arise Suits barred by such contracts Saving of contract to refer questions that have already arisen 29.
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What makes a good team leader – P3 In this task I am going to talk you about what makes a good leader. This is because in order to succeed every team must have a good team leader. Each leader might have a different way of working depending on the type of job they have. A team leader is a role that is needed in any team for it to become successful and meet its main aims and objectives‚ this is because they are very reliable‚ confident and provide the team with knowledge and delegate effectively
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Introduction to Formal Methods Chapter 04: CTL Model Checking Roberto Sebastiani DISI‚ Università di Trento‚ Italy – rseba@disi.unitn.it URL: http://disi.unitn.it/~rseba/DIDATTICA/fm2012/ teaching assistant: Silvia Tomasi – silvia.tomasi@disi.unitn.it CDLM in Informatica‚ academic year 2011-2012 last update: April 26‚ 2012 Copyright notice: some material (text‚ figures) displayed in these slides is courtesy of M. Benerecetti‚ A. Cimatti‚ P. Pandya‚ M. Pistore‚ M. Roveri‚ and S.Tonetta‚ who detain
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