Unit 222 – Communication in a business environment 1.1 explain why different communication methods are used in a business environment It is important to understand the communication needs of colleagues such as knowing what type of business the organisation is in and maybe specific details about the services or products that they provide. They will also need the skills necessary to do a job well. The purpose of communicating in a business is to send a message to an individual/group of people so that
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Communicate in a Business Environment Additional Questions 1. Understand the purpose of planning communication 1.1 Explain the benefits of knowing the purpose of communication The purpose of communication is to allow the exchange of information‚ ideas‚ concepts‚ emotions‚ thoughts and opinions. The benefit of knowing this is so you can use communication as a tool‚ it is needed to be able to learn‚ teach and explain things to others. We communicate in a Business Environment to maintain effective
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Business environment of CRM When a person or an organization entrusts with their investment or any kind of input then they are a “CUSTOMER”. Also the individual or the organization is customer of some individual or an organization. Now managing the relationship between these two parties is known as customer relationship management. Few examples to state would be: Tourist and government People and government Consumer and corporate The business environment affecting these two parties is of importance
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conducive to business activities? Assess the business environment during his 3 years in office. Will his call for "Tuwid na Daan" in Governance and Public Administration spell magic for its economy? Compare this environment with that of PGMA’s nine year stay in power. Site suggestions/strategy which you think could lead Philippine Business and Economy a haven of Investment climate in the future. ANSWER: As President Benigno S. Aquino III assured that Philippines will remain conducive to business‚ the
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island which served 1.2 million customers weekly. McDonald employs around 9‚000 employees to keep their restaurant running across the island. (McDonald’s Company Profile‚ 2012) PEST ANALYSIS Pest analysis is a scan of external marco-environment in which a business operates and can be describe in terms of Political‚ Economic‚ Social and Technological. (QuickMBA Strategic Management‚ 1999-2010) Political Factors Operations of McDonalds in Singapore are controlled by certain policies and regulations
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CU685 Produce documents in a business environment. 1. 1.1. The different styles of documents that could be used are spreadsheets‚ data sheets‚ slide shows‚ letters‚ fax documents and memos. The documents could be printed or they could be electronic format. 1.2. When you create a document and store it onto your computed you can save it as different formats e.g. plain text (.txt) Microsoft word (.doc). PDF is another format that can be used but is not editable but you are able to change the
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B. External Environment External environment includes all those factors which influence business and exist outside the business. Business has no control over these factors. The information about these factors is important for the study of the external environment. Some of these factors are those with which a particular company has very close relationship. However‚ there are some other factors which influence the entire business community. Micro environment means that environment which includes
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Section 2: BUSINESS SKILLS Topic 6: The Internal Business Environment Objectives: By the end of this unit students should be able to:- Describe the structure of internal business environment Identify the importance of OHS in internal business Discuss the office roles and functions Recognize the importance of good customer service. The Internal Business Environment The internal business environment are best viewed as the extent to which resources‚ and the ability to deploy them
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daily in its own central food production workshops and to deliver to each store every morning by its logistics and transport teams. Tang Dynasty has been widely recognised as an “100 years old store” with a notable reputation in catering industry‚ but to continue in achieving sustainable competences‚ Tang Dynasty has been developing new products‚ seeking innovation and to explore new markets among the world. Introduction: Undoubtedly‚ international expansion is the key factor to business success
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CU746 Communicate in a Business Environment 1 Understand the purpose of communication 1.1 Explain the benefits of knowing the purpose of communication The purpose of communication is for you to send your information effectively to whoever you want to communicate with. It links people together and strengthens relationships. The benefits of this are that it allows individuals and groups to understand each other and express their feelings and thoughts. It also creates feelings against others
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